Originally Posted by Impureclient (Post 2923669)

Sorry but not sorry, I call complete horseshit. If you are posting your business online for the entire world to see, then don't complain when it doesn't go your way. The poor excuse people make of: is even more weapons grade bullshit. Just because there isn't a 1st , 2nd, etc place doesn't mean you aren't racing the car. I mean they even posted up her on a track with a helmet and the car leaning in a corner with another car racing behind her. Don't play dumb when it's clear what the car is being used for.

It is situations like this that will make sure everybody else gets punished for a few people pushing the limit of dealer warranty. We all shouldn't be surprised if the manufacturers warranties start specifically stating that if the car leaves public roads and enters a track that the car completely loses it's factory warranty. We all know that the warranty implicitly does not want us racing the car around if we intend to keep our warranties intact. She is most definitely racing the car and shouldn't expect 100% compliancy when things go wrong.
When I drove in with several parts change out on my car and wanted the fuel pump TSB done, I fully expected them to decline the warranty work and was alright with taking that responsibility because of changes I did to the car. They did the work anyway and I am grateful for them for doing so. We all have been hosed or know somebody else who has been taken advantage of by the dealer and this girl is not one of them. How many times do we hear about people swapping back in the original parts or told to do so when they go back to a dealer for warranty work...countless times. The only way the dealer was in the wrong here is when they repaired the car without telling her she would be responsible. It sounds like they took care of her either way at the end of this though so she should feel lucky they even did that.
We all know why this is even news here with her own jalopnik article out of all the dealership horror stories in the first place.... because she is a pretty girl.


"competition or racing event" = no speed limit/road signs/traffic/etc You know places where we are allowed to do anything we want with our cars and police can't arrest us for it.


Really..."pleasure/hobby driving".....:slap:

Originally Posted by ericwudi0830 (Post 2923662)

It seems really sketchy on the part of the dealer. They pretty much mess up repairs and blame her for it. Social media stalking is definitely a red flag too

Originally Posted by Extreme Dimensions (Post 2923619)

You would think an owner like Natalie is exactly the sort of person Subaru would want for the BRZ. She clearly adores the car, and hers is modified, personalized and prominent on her social media accounts. Plus, it’s actually used in the way it was designed to be used. So why did her dealer attempt to hold her 2015 Subaru BRZ for ransom?

The answer is actually pretty complicated, and I’m not sure either side is completely in the right or wrong, either. Natalie’s tale (which she shared on Reddit, to a lot of attention, though she asked me not to use her surname here) does show some very questionable dealership practices and the confusing, often difficult ownership and warranty issues that come from using a sports car as we often advocate, on a track.

Natalie’s BRZ has a number of performance and aesthetic enhancements and personalizations, like a big wing and a custom full-car illustration wrap of her trademark fierce panda. It’s very cool.

you can read the rest of the article here but what do you guys think?

Originally Posted by mav1178 (Post 2923716)

I suggest you quote or cite the source more carefully next time.

The way it's presented above makes it seem like you wrote all that stuff, when in reality you only wrote the last line and copied the first 3 paragraphs from the article.

Given the way you've posted other stuff in the past, it almost makes me not want to take anything you write seriously...

Originally Posted by kakacarrotcake (Post 2923715)

The real question is, is she here? If so does she care to comment? This information could help others.

Originally Posted by kakacarrotcake (Post 2923715)

The real question is, is she here? If so does she care to comment? This information could help others.

Originally Posted by murdoc (Post 2923759)

So...did tracking the car cause the damage or should the dealer honor the warranty?

Also why would they do work without customer approval? I wouldn't even change wiper blades on a car without checking with the customer.

Originally Posted by Impureclient (Post 2923669)

Sorry but not sorry, I call complete horseshit. If you are posting your business online for the entire world to see, then don't complain when it doesn't go your way. The poor excuse people make of: is even more weapons grade bullshit. Just because there isn't a 1st , 2nd, etc place doesn't mean you aren't racing the car. I mean they even posted up her on a track with a helmet and the car leaning in a corner with another car racing behind her. Don't play dumb when it's clear what the car is being used for.

It is situations like this that will make sure everybody else gets punished for a few people pushing the limit of dealer warranty. We all shouldn't be surprised if the manufacturers warranties start specifically stating that if the car leaves public roads and enters a track that the car completely loses it's factory warranty. We all know that the warranty implicitly does not want us racing the car around if we intend to keep our warranties intact. She is most definitely racing the car and shouldn't expect 100% compliancy when things go wrong.
When I drove in with several parts change out on my car and wanted the fuel pump TSB done, I fully expected them to decline the warranty work and was alright with taking that responsibility because of changes I did to the car. They did the work anyway and I am grateful for them for doing so. We all have been hosed or know somebody else who has been taken advantage of by the dealer and this girl is not one of them. How many times do we hear about people swapping back in the original parts or told to do so when they go back to a dealer for warranty work...countless times. The only way the dealer was in the wrong here is when they repaired the car without telling her she would be responsible. It sounds like they took care of her either way at the end of this though so she should feel lucky they even did that.
We all know why this is even news here with her own jalopnik article out of all the dealership horror stories in the first place.... because she is a pretty girl.


"competition or racing event" = no speed limit/road signs/traffic/etc You know places where we are allowed to do anything we want with our cars and police can't arrest us for it.


Really..."pleasure/hobby driving".....:slap:

Originally Posted by Azzudien (Post 2924469)

I really didn't want to quote your entire post, but I might as well since the entire post was way off line.

You make the claim if a car is on the track it is racing. I don't know what events you have been going to, but HPDE events are anything but racing. Designated passing zones, no passing without a point by, non experienced drivers MUST have instructor in car, put 4 wheels off track mandatory pit for discussion, do it again get kicked from event. I feel safer on the track at an HPDE even than I do on the road.

Even if you never take your car on a track, it would be difficult for anyone on this forum to claim they have never partaken in high performance driving. You never went around a corner fast? You never took an off ramp or on ramp on freeway fast so you could feel the cornering ability of the car?
Of course not, because you bought a BRZ/86 for its ride comfort and it rear seat leg room. And the massive trunk so you could take road trips and put your golf clubs and luggage in there. You needed a family car that seated you, your wife and 3 kids comfortable. That is why you bought the BRZ?

https://www.subaru.com/2017-brz-series-yellow

Check out the link, why would Subaru not honor a warranty because the car was on the track? The Series Yellow pictures plastered all over SUBARU's website is of the car ON THE TRACK!!!!
They should cover mechanical issues caused by high performance driving, that is how they advertised the car. Should they cover it if you go into a wall? No of course not. Should they cover her fuel pump when there is ZERO external damage to the tank. Absolutely yes

Originally Posted by airjonny (Post 2924344)

Honestly, I don't think the dealer would have tried it if it was a guy. Looks like they were trying to scare her.

Originally Posted by Cole (Post 2924320)

Also, I wonder if the internet would have cared had this been a guy it happened to?

Originally Posted by Soloside (Post 2930439)

probably not.




but do you think I'd be able to make some money off pictures I take on a bed with a helmet?

Originally Posted by Hags86 (Post 2931889)

I call bullshit that using this as the car is intended and SPECIFICALLY ADVERTISED voids warranty.

Originally Posted by Azzudien (Post 2924469)

Check out the link, why would Subaru not honor a warranty because the car was on the track? The Series Yellow pictures plastered all over SUBARU's website is of the car ON THE TRACK!!!!

Originally Posted by Twinz (Post 2932069)

Didn't Subuaru offer free SCCA memberships with the purchase of a WRX when they brought it to the states?

Originally Posted by strat61caster (Post 2931898)

This. Genitals and instagram are a distraction from what matters here, Toyota and Subaru aren't standing behind their product as far as customers are concerned. (I don't care about dealership vs. corporate, what matters is customer experience)

What's the point of buying a new sports car if actually driving it puts you at risk for getting screwed by a lazy service department? Might as well save $5k+ and buy used, that would have covered all repairs, maintenance, and track consumables on this BRZ out of pocket.

Originally Posted by Syche (Post 2937391)

I dunno if service is lazy, we are getting paid regardless. Like subaru (in this case) pays the dealer for the work. Usually we don't care who pays so long as we get paid for our work.


Sent from my iPhone using Tapatalk

Originally Posted by krayzie (Post 2937401)

This type of stories are quite common with other makes as well.

For example, the dealer may charge $85/hr labor for non-warranty work, vs the factory's insurance company only paying them $35/hr labor for warranty work plus the hassle of sending back the old part, so they hate that and usually does a shitty job.