Broke down and out of warranty!!
 

So just running errands and a nasty sound comes from the engine. I start to notice power failure and she dies on me. Luckily she had enough juice to get me to the side of the road. Won't turn over unless I get a jump but even then still turns off after a minute.
I live in Woodland hills CA anyone have any advice or tips on what my next step should be. I've called the dealer (Hamer Toyota) they say I'm out of warranty if it is that I spun a bearing.

Well, The_Thirrd ........ that is a tough first post ...... :(

Can you describe the "nasty sound" .. ??

After your jump and it does turn over for a minute, what did it sound like .. ??

I reckon you're going to have it to take it to the dealer, or an auto shop, for diagnosis.


humfrz

I know right!
Sounds just like this.


https://youtu.be/ERK94fw9qeA

Still stock or any engine mods?

Hmmmm.........not a good sound ....... :cry:

I wish I could come up with a possibility that is not a serious matter, however, I can't.

I does sound to me like a bad rod bearing or something major in the valve train came unglued...... :sigh:

I hope I'm wrong ...... keep us posted.


humfrz

You have over 60K miles?

All stock no mods

I just hit 43K

So do you think I should go to the dealer or another shop. Really hope I don't have to spend a crazy amount of money to get her up again.

Well, the powertrain warranty on your car is 5 years or 60,000 miles.

If this noise is caused by something gone bad in the powertrain and you have kept up the scheduled maintenance and since you don't have any mods, the dealer should fix it under warranty.

I would suggest you have it towed to the dealer.


Keep us posted.


humfrz

43k on a 2013- why is it not under warranty?

Then you're still under warranty.

5years/60K miles on power train.

you have a warrantee on the engine itself, as others have said. Just make sure you have the receipts for all your oil and filter changes.

Let us know what happens....Good Luck!

is 2nd engine also covered? or is that different? Meaning if my original one dies, will 2nd be covered all over again to 50k?

No, your drive train warranty is for 5years and 60K miles from date of original purchase. If you had a new engine installed under warranty at 59K and 4 years-11months, it would only be warrantied for another 1k miles or 1 month.

The warranty does NOT start over when component is repaired or replaced.

Since your video is from inside the car, it's kinda hard to tell what that is, but to me, it doesn't sound like a rod bearing. Didn't notice if you had listed if it was an auto or manual trans, but if it's a manual, it almost sounds like something inside the bell housing or possibly a starter solenoid (depending on how these starters are designed/work). Have you checked all the pulleys on the front of the engine? Keep us posted........

I was thinking chunks of clutch are banging around in there, but then again if the clutch works it might just be the bottom end... Hope it ends well with the warranty!

-Josh

Tow to a dealer

I agree. Whatever it is, it is something mechanical in the engine and is covered under warranty.

The guy you spoke to on the phone was either wrong or misunderstood you

Some cases have seen the dealer offer warranty on the new part, probably not a full additional 60k miles, but some sort of limited guarantee on the repair should be offered. Just so people know they aren't SOL when they go through this.

You do have the Owner's Manual and the warranty booklet, which clearly states what you have or don't have.

If your dealer gives you wrong info, either have them fix it under warranty or take it to another dealer willing to get paid for guaranteed work. It's basically free money for everyone paid by corporate.

-alex

Any check engine lights came on? If so pull out your code reader, (buy one it's about $60-80) and see what's the problem.
That's if you haven't already towed it to a shop or not.
If the engine does sound like that in the video, then it's not looking good.

Also. Depends what mods you have on the car. With only 43k your in warranty. If one dealer gives you lip, take it to another.

Afaik dealers are not allowed to choose to honor a manufacturer's warranty. If that were the case the warranty would be worthless. Call Toyota of USA to complain and report the dealer to whatever fraud department CA has.

For every car that I have ever owned that has ever had to go in for warranty service work near the end of the warranty (2). The work and new parts have always had a 1 year warranty. I'm guessing that was probably 1 year 12,000 miles. These were a new head unit in a chevy cobalt, where the replacement was replaced in 6 months after the warranty expired and an entire transfer case in a dodge journey due to a leak.

As far as the original question goes, I agree with the overall sentiment. Get it towed to the dealership.

y
Yes, if a major warranty repair is done near the end of the factory warranty period, the factory (or the dealership) might offer some extended coverage as a customer accomodation.

But the original factory warranty is time-and-mileage specific. Having a component replaced does not restart the clock on the original factory warranty.

The question was asked...

"is 2nd engine also covered? or is that different? Meaning if my original one dies, will 2nd be covered all over again to 50k?"

The answer is yes and no, the new engine will most likely come with a 12 month 12,000 mile warranty. The same as if you purchased a new engine or part from the dealership. If you bought a new alternator from the parts department and it broke the next day would you expect them to tell you to pound sand? My experiences have been with Dodge and Chevy not Toyota or Subaru but I would expect a very similar experience.

The "extended warranty" that I speak of is not on the entire car but the parts and service that were provided. Same warranty as if you were a paying customer and you paid the service department to do the work.

I never said your warranty starts over.

I agree you didn't, but that really was the original question.


"...is it different?" Yes, its different. "...will 2nd be covered all over again...? No, it won't.

There may be no added coverage, or some limited additional coverage. As you suggest, 12K would not be an unusual accomodation.

any updates from the OP?

Hey guys, just made an account here.

The video OP linked on YouTube saying that his car sounds like it was uploaded by me. That's my car. I hadn't made a post about it but it is now time to make one and ask for advice. I will be starting a new thread in about 5 minutes about my engine problem so please be on the lookout.

As for OP, if it's the same sound you hear in your car as mine, then I'm sorry to tell you that you have a bent Engine Rod. Depending on your dealership though, it could be (should be imo) covered by warranty. Again, I will be making a post about my whole situation (been without the car for 7 1/2 weeks now) to see if I can get any help and hopefully maybe help you and other people having this issue with their car.

Best of luck!

How about an update @The_Thirrd .

We're concerned about you ....... :sigh:


humfrz

I went thru a similar problem w/ mine. My dealer warrantied my motor even w/ the aftermarket intake and header on there. Mine was just over 43k when it happened. So you may be in luck. Just hope you have your oil change receipts handy. They'll ask for those.

Sorry guys I haven't posted an update. I've been busy with work and other BS.
So I just dropped off the car at the Dealership just now, they said they would let me know what the issue is by the end of today or tomorrow the latest. Hopefully its all covered under the factory warranty. Wish me luck

Honestly i'm 90% sure it'll be a bent rod if it sounds like mine.. But if you're the first owner of the car and there haven't been issues before like this or anything, it should be covered under warranty

How is your car? Have you posted your thread?

Yes I have.. It's long now, about 10 pages. Just posted an update today though.. Look at it, it's called "Engine Rod #3 bent" or something like that.. I forgot the title..

But how many miles on your car?

It's got 43,225

I'll check it out.

If it's at 43,000 then it's still under Toyota's Powertrain warranty.

UPDATE:
Got a call today from the dealership. Said the motor is done for. Said that in order to properly diagnose what happend they needed to take the block apart. They would send pictures to toyota and if they choose to cover it I wouldn't pay a dime BUT.. if they say they won't cover it I'd have to pay $3,100 to take the block apart diagnose and put the block back together.
I asked him for his honest opinion if he thought that they would cover it. His reply was "I've seen them Cover worse" so I gave the okay. I'll get a call tomorrow with the results.

Similar to what I was told when they were trying to diagnose mine.. But $3,100? They were only going to charge me $1,000 for opening up the engine to diagnose the issue. I guess they're saying $3,100 in case it's something that can just be replaced and put back together but I'm getting a brand new engine in my car. Hopefully all goes well though.

Keep receipts of the oil and filter and take pictures of new filter and oil installed with current mileage on car and that should be good enough proof of oil changes.