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-   -   SEIBON's poor quality and worse service (https://www.ft86club.com/forums/showthread.php?t=25254)

Jason952 01-01-2013 10:51 PM

Now I just linked this thread to twitter...

Kilzod 01-02-2013 01:31 AM

Quote:

Originally Posted by chadstyle (Post 636185)
Google "Seibon hood problems" and watch the hundreds of thousands of instant hits that come up. It's not just on our cars, its every car they manufacture parts for. By the time I got to "Seibon H-O-O", google gave me the number one recommendation which was "Seibon hood problems"..try it yourself.

I was lucky enough to have the parts given to me and didn't lose any of my hard earned money over it. I did however lose plenty of shop hours with the install which costs more than the products themselves. When I addressed the problem with Seibon they told me the fit I had was standard and I told them their standards need to be raised then. After that they just personally attacked me.

I'm not attacking anyone. If the mods choose to delete my post that is based on facts, so be it. Unfortunately I couldn't report my issues to the BBB as I didn't pay for the product directly (just my employees time I paid) so anytime someone brings up the brand I'm sure to share my response. I, like many others on this forum, am an educated consumer that researches my purchases first. If you google a product name and the first things to come up are horrible reviews and bad service then most likely others will choose another brand. The Internet can build your business or kill your business just by word of mouth. If you provide awesome products and great customer service (Perrin Performance, Billet Pro Shop are on these forums and come to mind) then the google responses will be as fantastic as the parts and service they provide.

Seibon is killing Seibon. End of story.

I'd have to agree here; I used to own both a Mitsubishi Eclipse 3rd gen and 4th gen, and was a regular member on their car forums and I'd say that with those platforms both Seibon and VIS were both hit and miss in the quality department. I've seen a lot of horror threads with pictures of fitment/quality issues that would make you cry, but I've also seen a few member ride threads where their pieces looked like a completely different product because it looked so spot-on.

I wouldn't say to stay away, because people are going to buy whatever they want, but just be prepared if you happen to be the one on the short end of the stick. I know these parts are essentially bolt-on, but to try to mitigate any losses, it may be best to go to a body shop if you plan on purchasing.

st0k3d 01-02-2013 09:17 AM

I think it is funny everyone is up in arms that a body part didn't fit perfect out of the box. This is the standard. It is not the end of the world, take it to a body shop, have it sanded and fit to the car. It will probably look better, than if it fit right out of the box.

I have been in the import modding scene for about 12 years now. This is the REAL way it is with body parts. EXPECT to have to do some work to make it fit perfect, sometimes it will right out of the box, other times some massaging will need to be done. If you come into it with this expectation you will rarely be disappointed.

Sucks that you have to spend a few dollars on top of your purchase for your spoiler, but it is what it is.

Dadhawk 01-02-2013 10:17 AM

Quote:

Originally Posted by st0k3d (Post 639324)
I think it is funny everyone is up in arms that a body part didn't fit perfect out of the box. This is the standard. It is not the end of the world, take it to a body shop, have it sanded and fit to the car. It will probably look better, than if it fit right out of the box.....

If not being able to produce a part that automatically fits on a massed produced (read standardized) car is the norm, then I guess I won't be ordering any of these parts either.

Bottom line is that massed produced, assembly line products have a predictable size/shape/measurements that any reputable company should be able to produce parts for. Subaru/Toyota don't individually match parts to the car, these are not hand-built.

As an aftermarket company they either have to figure out how to get the math right, or they have to stand behind their mistakes and replace them. They are not producing generic parts for multiple models here, where I would expect some fitment issues and some trimming, etc. They are producing one part for one model with one set of measurements.

I really like several of the Seibon hoods, but if these problems are typical, I won't be buying one. Too much money for too much risk in my opinion.

kanundrum 02-06-2013 09:13 AM

Hmmmm was about to order several seibon parts. Not sure now. One if them yes was a hood.

Minovsky 02-08-2013 04:35 AM

Quote:

Originally Posted by chadstyle (Post 634661)
I built the first widebody 2010 camaro and took it to SEMA that year...it was the only widebody at the show. (The following year Topo Designs had 5-6 widebody camaros there) I had LSD begging me to put their door hinges on it but the owner of the car and I protested it to the end. Seibon called me every single day offering me anything I wanted to run just their hood and trunk. It was a black camaro so I asked them if I could paint the majority of the hood and trunk and just leave two small "windows" of carbon showing through. They gave me free Hankook tires for installing their parts so I tried them out. I spent more messing with the hood and trunk alignment and fitment than I did stretching the factory sheet metal 9" to fit 26"x13" wheels in the rear while still tucking rim. They never aligned perfect no matter what I did with the adjacent panels, there were uneven gaps as well as high spots and low spots galore. On top of the fitment the resin on the parts was so fresh that a week after painting them they shrunk even further and the weave started to show through the paint!! Worst of all the factory hood WITH the latch AND liner on it was still lighter than the Seibon hood. The factory trunk was lighter as well. I called my contact there and screamed and yelled and told him even though the parts were "free" they had costed me thousands in labor and days of time and in the end were junk. He told me it was because they were "new to market" but would get better in quality. I showed up three days before SEMA at their California headquarters with every other Seibon SEMA car going in their booth. I walked around quietly and looked at the 12-15 other cars there and solely at the fit and finish of their products on these cars. EVERY SINGLE CAR WAS AS BAD OR WORSE!! I burned rubber back to the shop, swapped back to the factory parts, and showed the car.

I have been building cars at a professional level for 16 years...I know my shit when it comes to cars. If you guys are car guys and watch car shows then I'm sure you have seen my work on many occasions. I'm not "trolling" (such a stupid term) but simply warning consumers not to waste their hard earned $$ and time on Seibon.

Some people have said in this thread "if I spent hundreds of dollars on a CF part it better fit perfect"...that's almost as concerning as Seibon. Real CF that's done properly and "dry" will save weight and fit perfect but "hundreds of dollars" is more like THOUSANDS of dollars for these parts. People spending $400-600 on hoods and trunks from Seibon are getting what they paid for...junk!

I'll post a link to another thread that a guy was obviously sponsored by Seibon got upset when asked about fitment by another user I replied and said "look at all the gaps around the hood" and he got upset with me and blamed it on other issues. In the end of the day he was dead wrong and couldn't argue with straight facts.

We're all here for one common reason..we LOVE our cars!! We're "car guys (and some girls too)" and want to make our cars the best possible and share amongst each other. Part of this should include being honest about parts used and experiences with companies. I've told my story with Seibon, please tell yours...people deserve to know the truth!!

Hey just wondering if you have knowledge of Zeta performance CF Lip spoiler Since it is around the same price i was looking at seibon and zeta... BUt after looking at all these posts im not getting seibon.. but would like to know if zeta has any bad records too~~!

chadstyle 02-08-2013 08:04 AM

Quote:

Originally Posted by Honeydew (Post 720815)
Hey just wondering if you have knowledge of Zeta performance CF Lip spoiler Since it is around the same price i was looking at seibon and zeta... BUt after looking at all these posts im not getting seibon.. but would like to know if zeta has any bad records too~~!

I have to be honest as I have no experience with Zeta Performance. I was looking at the APR lip kit, which I think is the nicest looking/best quality for the money, but at the last minute I decided to go with the HT Autos lip kit. Here is my reasoning... I have already lowered my car 1.4" all the way around. So far, I haven't had any scraping issues with the front lip but I've read about tons of people with FR-S/BRZ having front lips and scraping often. CF weighs about the same as the HT Auto part, maybe even a little more but that's not my reasoning. If it scrapes, CF will crack and get beat up over time and the only thing you can do once its cracked is 1. Replace it with a new part or 2. Fiberglass it from the backside to reinforce the break point and then bodywork and paint the front side. At that point you will have to choose a color but CF isn't an option. I know that the front lip will receive more abuse than any other part on the car so I think in the long run that black plastic will hold up better and look better too. Check out a few of the available plastic lips before making your final decision.

If you choose to go with the Zeta Performance CF lip then be sure to google the parts to see if other users have had fitment or quality issues on different vehicles if you can't find feedback on the FR-S/BRZ. As the title of this thread states, the biggest problem with Seibon is the customer service. I know some people who don't care that the part is a little heavier than OEM or that the gaps are uneven...they just want the CF look. If you're one of those people then I'm sure you will be happy with almost any CF part. If you're a stickler for details and fitment, do your homework before purchasing and have a local shop with experience fitting CF parts just incase there needs to be some grinding/sanding/aligning of parts.

I hope this helps. I'm sorry that I don't have first hand experience with the Zeta brand. If you do purchase it, please post pics and let everyone here know the results. As I've said before, we all share a bond here and its these cars that we love. I'm not here to "bash" any company or parts...I'm here to share my experiences and help others with their cars where I can as well as learn from others that have already modded parts and can tell you the real deal.

BoostinIX 02-08-2013 08:20 AM

Had 2 hoods from Seibon, S14 and S15, both fit exactly as they should have/were expected to.

I'd wager with the mad rush to have all these parts out for SEMA, some corners got cut.

/shrug. Not trying to say yours didn't have issues. Every company does. HKS turbos go back more often than anyone lets on lol. Just sharing my experience.

Kuzuri 02-09-2013 07:38 AM

I had bad luck with Seibon with the DV Style hood. The shape was off so I had to adjust the fenders to fit the hood. AND, it dips down too far in the front where it meets the bumper. I will post pics tonight when I'm back.

I know that Ben (I don't know his name on the forum) also has the same hood as me with the same issues...

kanundrum 02-09-2013 10:40 AM

Ugh

RAYSSPL 02-09-2013 06:47 PM

Someone needs to send this thread over seibon. I've had Seibon CF parts for my MR2 Spyder and they fit near flawlessly and I have no complaints. Sad to see that some other folks are having a crappy product, however.

chadstyle 02-10-2013 08:41 AM

Quote:

Originally Posted by RAYSSPL (Post 724232)
Someone needs to send this thread over seibon. I've had Seibon CF parts for my MR2 Spyder and they fit near flawlessly and I have no complaints. Sad to see that some other folks are having a crappy product, however.

Ray, that's the biggest problem! Total hit or miss on fitment for each vehicle. Their customer service is total BS so I seriously doubt they would care about this thread. Google "Seibon Problems" and see how many hits you get... It's a shame too because I actually really like the styling/design of Seibon parts. Their fitment is just bad... When I worked for West Coast Customs, we had so many issues with their parts (provided at no charge, mind you), that we decided that they were a brand we couldn't use on any of our builds ever again. Too many problems and too much time involved. Sad because their west coast headquarters is only 20-30 minutes from WCC. You know that their "dry carbon" is actually the same exact part as their standard carbon but without the clear coat...and they charge double the price for "dry carbon"...

We did some serious kits like the Veilside full kit for the RX7 (real popular after fast and furious came out) and those kits are big bucks and require serious mods to install...at the end of the day we were always able to get massive kits like these to line up perfect but the Seibon parts never would. It really is a bummer...

Kuzuri 02-11-2013 10:18 AM

First pic, you can see the gap on the drivers side is slightly larger than the passenger side
http://farm9.staticflickr.com/8497/8...e4e11384_c.jpg

and here you can see that gap again, but also, look at fitment around the headlight. The hood sits lower than the fender AND the bumper...
http://farm9.staticflickr.com/8098/8...c7ba43e1_c.jpg

and I dont have any photos of how it fit before i slipped some washers in the fenders and installed the latches... but it was bad. the hood was still lower than the fender and the bumper in the front, but on the sides on the arches it was raised about a quarter of an inch... I emailed seibon about it and basically they said its too bad because Iinstalled it instead of having a body shop do it. It really pissed me off. Its the product, not me.

#87 02-11-2013 10:34 AM

Buy a junk yard OEM hood
cut it to your preferred vent configuration
CF vinyl wrap it
???
profit

OrbitalEllipses 02-11-2013 11:36 AM

Oh wow DAT GAP! and not the good kind of DAT GAP!

kanundrum 02-11-2013 11:38 AM

Had my kaminari hood on my scion tC and I had to adjust it several times before it fit 100% or as close to as that as possible. Yours doesn't look too bad just looks like it could use a lot of adjusting from a 2 man team

Jason952 02-17-2013 08:26 PM

An update;

As promised, Jeremy at ft86speedfactory got his wing in, confirmed the fit and swapped me as promised. I haven't fit the new one yet, but he and his company are first rate!

I am thinking about some extra clear coat prior to the final install.


Sent from my iPad using Tapatalk HD

chadstyle 02-17-2013 10:56 PM

That's good news!! Test fit it first and once you get it fitting right you can sand the spoiler with 800 wet with a foam block and then lay on some really good clear coat. That'll keep it looking good for much longer.

norsamerican 02-17-2013 11:01 PM

i purchased a hood and front lip back in the day from seibon 2004. never was a fan of the parts after that had gap issues on the hood and the lip was seemingly warped and had to be force held while putting it on. Seems like seibon just contracts some crummy fiberglass shop in china to make the parts, no quality control or oversight occurs.

only a few companies these days honor the customer over their pocketbooks, yet is such a simple thing to do

FT-86 SpeedFactory 02-17-2013 11:45 PM

Here we go guys. As a vendor here, and as car enthusiasts we take care of our customers.

We swapped Jason the SN spoiler we had ordered for our car. And placed his originally ordered SN spoiler on the car here at the shop. While fitment was not 100% it was pretty good.

We're going to rock it, some 3M tape, pressure and ready to roll. At the end of the day, everyone is happy. That's what we do. :w00t:

http://ft86speedfactory.com/images/021713-8.jpg

http://ft86speedfactory.com/images/021713-9.jpg

http://ft86speedfactory.com/images/021713-10.jpg

http://ft86speedfactory.com/images/021713-12.jpg

http://ft86speedfactory.com/images/021713-13.jpg

http://ft86speedfactory.com/images/021713-14.jpg

Yes this is lame old Iowa. :bonk:
http://ft86speedfactory.com/images/021713-15.jpg

Fnbeast86 02-18-2013 12:18 AM

Why don't I open my own carbon fiber business I'd be rich because customers should always come first only way you will grow! Look at all the money Seibon is losing cuz of there stubbornness fuckface assholes

Lonewolf 02-22-2013 10:28 PM

Less money on show parts...more money on go parts....F Seibon

DNAPoPo 03-01-2013 12:51 PM

I really like some of the Seibon pieces, but this thread does make me a little weary:iono:

Anybody have pics of the TB-Style pieces, I have scoured google images with no luck.

kanundrum 03-01-2013 12:57 PM

I got a bunch coming in I will post up fitment next week

kanundrum 03-01-2013 02:13 PM

http://i46.tinypic.com/wrzyoi.jpg
http://i50.tinypic.com/2071bom.jpg

chadstyle 03-02-2013 03:53 PM

1 Attachment(s)
Here is a Seibon hood on the BRZ...I zoomed in and took a screen shot so you can see the line over the headlight. It doesn't match up at all. The front of the hood where it meets the bumper also sits too low.

Attachment 29551

kanundrum 03-04-2013 09:48 PM

0 Fitment Issues what so ever. How ever the screws that come with it are super weird, they are not quite a 15 or a 14 but in the middle and doesnt fit the other metric standard either.

Note it also took about 6 tries to position it absolutely perfect and I couldn't be happier with the results. If your having issues I would suggest aligning it again maybe ?

The rest of the parts will need a body shop to install.

http://i49.tinypic.com/2ebg4y1.jpg
http://i47.tinypic.com/1z1zb7n.jpg
http://i49.tinypic.com/10e33vr.jpg

OrbitalEllipses 03-05-2013 12:55 AM

@kanundrum mind taking pics of the panel gap between hood and fender on each side? Close ups of the corners at the lights would be appreciated too.

kanundrum 03-05-2013 12:58 AM

Yeap. Will have some daytime pics tom

polancd 03-05-2013 04:45 AM

I am another person who has had issues with seibon products. I bought a OEM style hood for my Evo in 2005. The first thing i noticed was the really cheap vent insert. No biggie I just painted it black. When i installed it, I could'nt get it to fit with out one side being out of whack. I thought i was doing something wrong, so I took it to a buddy who works in a body shop for him to try to line it up. He got it as straight as he could but it still was not to my liking. After some time (under a year) the clear started to chip and the carbon started to change colors. Mostly near the turbo. I had to get the whole hood recleared. I dont know if their quality standards have changed but I am not willing to find out.

kanundrum 03-05-2013 03:14 PM

Quote:

Originally Posted by OrbitalEllipses (Post 772796)
@kanundrum mind taking pics of the panel gap between hood and fender on each side? Close ups of the corners at the lights would be appreciated too.

http://i45.tinypic.com/28i26mh.jpg
http://i49.tinypic.com/20shrgp.jpg
http://i45.tinypic.com/zodsib.jpg
http://i45.tinypic.com/2hr3ayf.jpg
http://i47.tinypic.com/141343m.jpg
http://i49.tinypic.com/2retpxk.jpg
http://i46.tinypic.com/2qtzu55.jpg

kanundrum 03-05-2013 03:17 PM

@FT-86 SpeedFactory I was wondering about the vents and rain.

The Alternator is right there at the opening. So I am wondering what effect water will have on it?

OrbitalEllipses 03-05-2013 03:46 PM

ROFL that's better than some OEM hood fitments!

kanundrum 03-05-2013 03:47 PM

Lol really? Again it took about 6 times to get it right and even then its still off by a few MM but other than that I can live with it

Oh well

DNAPoPo 03-05-2013 04:44 PM

Looks great! I was thinking about a hood as well.

OrbitalEllipses 03-05-2013 07:17 PM

Quote:

Originally Posted by kanundrum (Post 774089)
Lol really? Again it took about 6 times to get it right and even then its still off by a few MM but other than that I can live with it

Oh well

The gap seems to get wider near the top which is blah, but the alignment at the cutoff corners/headlights seems better than some OEM hoods I've seen.

polancd 03-06-2013 09:24 AM

Quote:

Originally Posted by kanundrum (Post 774089)
Lol really? Again it took about 6 times to get it right and even then its still off by a few MM but other than that I can live with it

Oh well

I wish I had the same luck back when I had my hood. I would have been happy with that fitment. Do they still include that cheap mesh that looks like chicken wire for the vent? I hope you don't run into any of the problems I ran into with the clear.

kanundrum 03-06-2013 09:32 AM

Quote:

Originally Posted by polancd (Post 775596)
I wish I had the same luck back when I had my hood. I would have been happy with that fitment. Do they still include that cheap mesh that looks like chicken wire for the vent? I hope you don't run into any of the problems I ran into with the clear.

that they do, I painted mine black

polancd 03-06-2013 09:43 AM

Quote:

Originally Posted by kanundrum (Post 775606)
that they do, I painted mine black

If its the same mesh I had, Make sure you coat it good because I missed a small spot and it started to rust. It didn't happen over night or anything, but something else to keep an eye out for.

kanundrum 03-06-2013 09:45 AM

Gotcha thanks for all the info


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