I think the rest of us have just lowered expectations, especially when it comes to aftermarket car parts. Patience is the key to not blowing a gasket every month with this hobby.

I think that everyone is missing the point here. Thanks to a shipping error, another turbo twin enters the community. Wait, is that a curse or a blessing?

Lol!!!

I call it a blessing. I always had the funds to go turbo but I felt N/A would be more my thing. But a few months back I drove a SBD turbo 86 from my buddy and so I decided it might be better just doing that considering Chris @ SBD is a terrific guy. He goes above and beyond for customers and I prefer to back a vendor who does just that.

You emailed them and then called them 9+ times? NINE TIMES?

Overreact much? You didn't even give them a full business day/24 hours to reply and try to correct the situation.

24hrs has passed. I called them as soon as they open another 5 times. I hit them up on FB messenger. I also hit them up on this forum. I tried to get a hold of them in 4 different ways but you guys will still think I'm a entitled individual even though I did what the hell I'm supposed to do..smdh@ this forum.

Customer service is a huge plus. Especially since you're going to encounter many many more issue boosting the 86 than the grief that this packaging ordeal has caused. :D
Good luck either way. :popcorn:

Oh yeah I know even though all my 86 friends who have the same turbo has next to 0 issues because they got it installed by a shop that works on our cars in ATL. The problem again I will say was not so much that they made a mistake. Its the lack of not being able to talk to them that bothers me most and I contacted them 4 different ways just to be sure.

That's cool, and my comment was not meant to discourage in any way. Much like a track car, boosting a "non-boosted" car requires attention. However, it's good that you have a local shop in your corner who can handle the "next to 0" things that may come up. You're also jumping into the SBD turbo game much later in its production (which is also a plus). Multiple revisions and SBD's constant attention will make it a much smoother process. Enjoy! :burnrubber:

It's a sign. You must go buy an Altima now. :lol:

Sorry we left for vacation, we were away from the computer on an airplane flight.

It was a mistake, we would never purposely send you the wrong part hoping you wouldn't know, especially on Amazon. It was a mistake and we didn't even get a chance to correct it. We didn't deny it, it was a mistake on our part and not on purpose nor did we try to fraud you.

We will send you a label to return the gauge panel and offer you a full refund. Again we are sorry and hope you understand we were away from the computer yesterday. I can understand you were freaking out and thought you were ripped off. I would appreciate if you could have given us time to at least correct the issue, which we never refused to do.

We got your PM today and responded. We also were never messaged directly on Amazon. We will correct this and refund you. Our apologies.

Dang, at least let him keep the dash dress-up kit.

I would, that is a $160 gauge panel.

I messaged him on FB messenger, FT86 PM, text, and Amazon.
Yea we made a mistake, there was no intent to fraud him and rip him off. It would have been nice to given a little bit of time to respond before he blew us up. We unfortunately do make mistakes here, but not trying to send him a guage panel pretending it to be a header and hoping we trick him into believing it was a header.

On Amazon, he could have easily returned it or asked for a return. Instead he turned in into a full fraud claim. On Amazon most consumers have full protection against fraud.

Regardless, everyone can be assured, we will take responsibiiity for our mistakes and refund the customer.

Lol I was being facetious but good on you guys, glad you came through.

It was human error, computers rarely make those mistakes. We put the wrong label on the box. Mistakes happen, we will make it right.

At least he has an excuse to go turbo. I will take the blame for it. lol