Originally Posted by adamg (Post 2264418)

your just part of a stereotype problem. imagine how cops feel, nobody likes them right now

Originally Posted by Tcoat (Post 2265042)

And the elitist "I know more that any trained and licensed tech" or "I want to interpret the law this way so cops are wrong" mentality that seems to draw many people to forums.
Ya, service guys will screw up every once in a while but so can an owner working on his own car. Of course with some owners, as soon as they screw up it is somehow the car's quality or somebody else that they blame because it can't possibly be their fault.
Not taking a car in for valid warranty work because you don't trust the dealer is just foolish. If they screw something up then they have to fix it not you.

Originally Posted by endless_pain (Post 2265047)

In my case, I don't trust them not because I think I know more than them, but because they will never take care of the car as I would. Plus it could pass many hands in the dealership before they even see it.

Originally Posted by Tcoat (Post 2265049)

They had it before you got it right? Was it destroyed when you picked it up?


Maybe things are just so different in some places I can not picture how bad it is. These guys handle thousands of cars a year and if there are too many problems they just don't work there anymore.

Originally Posted by Tcoat (Post 2265049)

They had it before you got it right? Was it destroyed when you picked it up?

Originally Posted by grinerizer (Post 2264160)

That said, if you have issues trusting them with something as simple as a pedal, perhaps it's time to find another dealer?

Originally Posted by endless_pain (Post 2265068)

Forgot to mention, I agree with your previous statements, but some cases differ and that's why my post.





If I understand correctly, you mean before I bought it and took delivery right?
If so, don't know up there but here dealers and service departments are two completely different businesses. Also, I have the option of not buying or backing off a contract if by the time they give me the key the car is not in "brand new" condition. But if the service department where to damage anything in the car, I have no option, I'm stuck with the car while working with the service department for them to make it right.
I've had cars returned to me with 50 plus miles more in the odometer when it was not necessary to test drive it, missing bolts, stained seats, scratched paint, and other things. Don't trust them.

Originally Posted by Fastbrew (Post 2264993)

The reality is that Subaru America is not equipped to handle the service of their performance car platforms. The best we can hope is that there is adequate quality in the platform and then we can take it from there in our own garages and in the shops of dedicated tuners.

Originally Posted by Tcoat (Post 2265049)

They had it before you got it right? Was it destroyed when you picked it up?

Originally Posted by strat61caster (Post 2265419)

This applies to most major manufacturers, especially the ones that sell very boring appliance vehicles: Toyota/Scion, VW, Honda, most of the dealerships for Ford/Chevy/Dodge that never see a Hellcat or C7 or GT350.



There are probably a million cars that have gotten a botched PPI, even for the FR-S there was a debacle about these rubber plugs that go in the rockers that are left open during shipping and need to be closed off when delivered to the customer so they don't fill with crap and rust from the inside out. (I'm too lazy to find more than one thread so here's google's first result).

http://www.ft86club.com/forums/showthread.php?t=14993

A few months back I witnessed a brand new Camaro SS roll off the dealership lot and the very next day the lugnuts started to come off, they weren't properly torqued. That dealership literally could have killed people due to their negligence. You typically expect when buying a brand new car you don't have to finish putting it together right? Spring rubbers still installed, dead batteries, improperly inflated tires, even a poor detail job can 'ruin' a vehicle before a customer ever opens the door.

http://forums.vwvortex.com/showthrea...ve-Strut-Pucks
http://forums.vwvortex.com/showthrea...826&viewfull=1

You really are lucky, I called three dealerships about a coil pack check engine light and reflashing my ECU (to fix the injector seal detonation issue). One didn't return my call, one just wanted to schedule a 4 hour appointment without discussing details, and the third said it would take at least two trips to fix the coil pack (one to diagnose, order part, return to replace) and they probably wouldn't fix it it if the check engine light wasn't on and they would only reflash if they could replicate the 'problem' on the TSB (which called for an idle dip the symptom). Since I have no idle dip anymore I'm waiting until I'm out of warranty to get a tune, I ordered the coil pack for $120 and replaced it in the evening in about 2 hours. Toyota can suck my engine if it blows up and I have half a mind to not bother and rebuild it myself even if it happens under warranty, if I'm out of warranty you bet your ass they aren't getting a nickel from me.

Sorry, touchy subject with me.

Originally Posted by Tcoat (Post 2265440)

Oh without a doubt shit happens but like everything else all the good news stories never get told so the bad news ones come to the front and make things look even worse than they are.
The link below are the reviews from the service department of my dealer. As you can see I am not alone on my thoughts of them. The sales reviews for them are every bit as good.

http://www.dealerrater.ca/dealer/Toy...service-40027/

Originally Posted by strat61caster (Post 2265457)

Here's the dealership that wouldn't call me back, when I was trying to find a car to buy they said they couldn't help me and I could not order one:
http://www.dealerrater.com/dealer/Ma...-review-13989/

This is the dealership that wanted me to wait 4 hours with no indication of whether or not they were going to address my specific problems:
http://www.dealerrater.com/dealer/To...service-17876/

Originally Posted by Tcoat (Post 2265462)

HMMMMM maybe it is just you?