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-   Scion FR-S / Toyota 86 GT86 General Forum (https://www.ft86club.com/forums/forumdisplay.php?f=2)
-   -   7500 mile oil change ends in scratched bumper (https://www.ft86club.com/forums/showthread.php?t=32220)

frsjon 03-29-2013 11:30 AM

Sorry to hear that man. I work at a scion dealership in socal and it really Is disappointing to see other dealers workers treat peoples cars like that. I especially hate to hear the story's of workers taking the cars out for joy rides as if they never had a chance to test drive one when it was on the lot for sale. That's what I did while I was waiting for mine.:burnrubber:

Craig 03-29-2013 09:59 PM

Alright so I got NOTHING from the email support system, just a canned response that ignored everything I emailed them about. Anyone have a suggestion as to where I can mail my letter or whom I can email?

Krimlin 03-29-2013 11:59 PM

Luckily I know all the people at my dealership and know they're competent

Lonewolf 03-30-2013 12:04 AM

Quote:

Originally Posted by Craig (Post 828473)
Alright so I got NOTHING from the email support system, just a canned response that ignored everything I emailed them about. Anyone have a suggestion as to where I can mail my letter or whom I can email?

Give this a shot:

Scion Corporate Office Headquarters
Toyota USA
19001 S. Western Ave.
Torrance, CA 90501 USA
Corporate Phone Number: 1-310-468-4000
Fax Number: 1-310-468-7800
Customer Service Number: 1-866-707-2466

Or this:

Scion
19001 S. Western Ave
D102 PO Box 2742
Torrance, CA 90509-2742



Call the Scion Customer Experience Representative at 1.866.70.SCION

EBMCS03 04-13-2013 05:40 PM

How is your plate held on? why would they go spin it? was it loose?

FRomar-S 04-13-2013 05:52 PM

Well I don't live too far from there and I know where NOT to take my car..

I bought from Eatontown and the sales dept. there was incredible. However, their (and many toyota/scion dealers) staff aren't well versed with the FR-S. They ordered me a new fuel pump and 2 rear lights a couple months ago. The parts just came in and I've been "busy" lately. Hopefully they try that stuff out on another FR-S before mine (I bought the first one they got almost a year ago).

When I went there for a routine oil change it took me 3 trips to do so cause each time they were missing something like a filter, oil, or even power (damn you to hell Sandy). But at least the people there are extremely nice and helpful. I have very little fear that they would "purposely" mistreat my car like those dipsh*ts did to yours.

Good luck getting anything from them

Mr.Jay 04-13-2013 06:02 PM

sounds too similar to my story as well

sorry you had to deal with this garbage

Scion loss me and my family as a customer, hell I may never buy a new car just so I don't have to deal with all these dealership twats @scioneric excluded

Kelbyat07 04-13-2013 06:50 PM

Damn i'm getting my oil changed soon.. I'll make sure to tell them no car washes

njccmd2002 04-13-2013 06:52 PM

idjots


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