Paperwork has delayed FR-S from landing in dealerships - Page 2 - Scion FR-S Forum | Subaru BRZ Forum | Toyota 86 GT 86 Forum | AS1 Forum

ahquit · 05-25-2012, 02:58 PM

Who from scion HQ is getting fired over this? lol

ChadSexington · 05-25-2012, 04:07 PM

Quote:

Originally Posted by Duff_man

Btw, anybody from Montreal that knows where Toyota's warehouse is? Anyone can try to go take pictures spy mode? hehehe

It's an outside lot (Livingston Brokerage), west of Blue Bonnet. It is heavily guarded. Freight Trains are blocking any vantage point

Duff_man · 05-25-2012, 05:07 PM

Where's pierce brosnan or tom cruise when you need em!

bneale · 05-25-2012, 05:21 PM

Quote:

Originally Posted by Duff_man

Where's pierce brosnan or tom cruise when you need em!

Why would you want one of those bozo's when we could easily get this lady to help us!

Entrapment anyone?

bneale

pastuch · 05-28-2012, 08:51 AM

Quote:

Originally Posted by bneale

Why would you want one of those bozo's when we could easily get this lady to help us!

Entrapment anyone?

bneale

Michael Douglas is my hero. 20 years older than her and tapped that for years!

Aznek · 05-28-2012, 09:19 AM

A two week delay would suck! The first batch of cars were supposed to be delivered last Wednesday.

They should just print out temporary manuals on 8.5x11s and mail us the real manuals later on.

df.dima · 05-28-2012, 09:27 AM

Or just provide them on USB keys.

Or maybe on an iPad. Wishful thinking

.

Aznek · 05-28-2012, 10:04 AM

An electronic copy would be a great solution. They could even email them to us and copy corporate.

Does anyone have Scion Canada's ear?

FR · 05-28-2012, 12:21 PM

After a few phone calls I was told it's a 'french thing' godammit !!!

Capt Canuck · 05-28-2012, 12:36 PM

Quote:

Originally Posted by Duff_man

Dealer called me, apparently an error is the FR-S Manual made them stop all deliveries..WTF? Just remove the damned book and give the right one to me when I come back for oil change or w/e. I want the car, not some stupid litterature!

Maybe they forgot they needed to provide it in English and en Francais?

QC-FRS · 05-28-2012, 12:57 PM

For what i got from my dealer. It was a mistake/bad info about the security belt in the user manual. Toyota being extra carefull with those kind of thing since the brake episode in 2009. They wait to correct the thing before shipping the cars.

Some dealer already have one but no allowed to leave dealership for a test drive.

Capt Canuck · 05-28-2012, 01:02 PM

^Interesting, you'd figure the info would be identical - or near enough - to whatever has gone into the US manual it would affect them too?

QC-FRS · 05-28-2012, 01:53 PM

Quote:

Originally Posted by Capt Canuck

^Interesting, you'd figure the info would be identical - or near enough - to whatever has gone into the US manual it would affect them too?

I agree. Maybe some difference on regulation or they really fucked up the translation.

bneale · 05-28-2012, 02:29 PM

It's stupid that this is the actual problem causing delay's. Here is my simple solution.

When going to pick up the car, have the sales rep review the basic "don't do this crap" in person. Then have the person sign a liability release form acknowledging the fact that it has no manual and they have been told the list of "don't do this crap" in person.

Then simply have the customer pickup another copy of the manual (or send it via mail) whenever they do become available.

Problem solved! Cover your ass and all should be good.

bneale

Honeydew · 05-28-2012, 03:52 PM

Such a stupid mistake.. i mean really???? -.-

Klinn · 05-28-2012, 03:58 PM

Quote:

Originally Posted by bneale

It's stupid that this is the actual problem causing delay's. Here is my simple solution.

When going to pick up the car, have the sales rep review the basic "don't do this crap" in person. Then have the person sign a liability release form acknowledging the fact that it has no manual and they have been told the list of "don't do this crap" in person.

Then simply have the customer pickup another copy of the manual (or send it via mail) whenever they do become available. Problem solved! Cover your ass and all should be good.

I'll bet that there are federal regulations that an appropriate manual with the required notices must supplied with the new vehicle. No exceptions or work-arounds allowed, no matter how appealing to us they might be.

bneale · 05-28-2012, 04:15 PM

Quote:

Originally Posted by Klinn

I'll bet that there are federal regulations that an appropriate manual with the required notices must supplied with the new vehicle. No exceptions or work-arounds allowed, no matter how appealing to us they might be.

I'm guessing you have to be correct.

Or else its simply to easy to keep everyone happy. All they would need to do is simply as I suggested.

There must be a legal reason.

bneale

fenton · 05-28-2012, 08:15 PM

Got told today by Stampede Toyota in Calgary that my FRS is in Toyota Calgary warehouse but is being held up by paperwork or documentation.

Either way he said later this week(june1st) or possibly the week after i could take delivery of my Raven Black 6 speed.

Ad8707 · 05-28-2012, 08:49 PM

What's the discrepancy on the manual anyways ?

Dimman · 05-28-2012, 09:48 PM

Doesn't have enough French?

Pbrown · 05-29-2012, 09:41 AM

[QUOTE=Pbrown;229419]

Just talked to regional rep. Nice gentlemen. It is definately a legal issue and they are working frantically to get it resolved so we may get our cars sooner than later.

Slick · 05-29-2012, 09:49 AM

Great update, thanks Paul.
Was trying to find the info for the rep that visited Ottawa, dealers seem to know almost nothing, but I think there is very limited info flowing, so can't really blame this on them.
Hopefully this weekend!!

05-28-2012, 01:02 PM	#34
Capt Canuck Senior Member Join Date: Dec 2011 Drives: BMW E36 323is Location: Bay Area, NorCal Posts: 686 Thanks: 47 Thanked 71 Times in 41 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	^Interesting, you'd figure the info would be identical - or near enough - to whatever has gone into the US manual it would affect them too? __________________

05-29-2012, 09:41 AM	#43
Pbrown Senior Member Join Date: Feb 2012 Drives: 2013 Scion FRS Raven Location: Ottawa Posts: 454 Thanks: 53 Thanked 126 Times in 83 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	FYI [QUOTE=Pbrown;229419] Just talked to regional rep. Nice gentlemen. It is definately a legal issue and they are working frantically to get it resolved so we may get our cars sooner than later.

05-29-2012, 09:49 AM	#44
Slick Senior Member Join Date: Jul 2011 Drives: FR-S Firestorm 6MT Location: Ottawa, Ontario, Canada Posts: 474 Thanks: 13 Thanked 125 Times in 87 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Great update, thanks Paul. Was trying to find the info for the rep that visited Ottawa, dealers seem to know almost nothing, but I think there is very limited info flowing, so can't really blame this on them. Hopefully this weekend!! __________________ Andre C. Driving my 2013 FR-S Firestorm 6MT! Last edited by Slick; 05-29-2012 at 10:02 AM.

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05-25-2012, 02:58 PM	#23
ahquit Senior Member Join Date: Jan 2012 Drives: Whiteout FR-S Location: GTA Posts: 102 Thanks: 4 Thanked 20 Times in 13 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Who from scion HQ is getting fired over this? lol

05-25-2012, 05:07 PM	#25
Duff_man Member Join Date: Nov 2011 Drives: Ultramarine FR-S Location: Quebec Posts: 84 Thanks: 5 Thanked 18 Times in 6 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Where's pierce brosnan or tom cruise when you need em!

05-28-2012, 09:19 AM	#28
Aznek Senior Member Join Date: Dec 2011 Drives: 2013 White Scion FRS Location: Ontario Posts: 200 Thanks: 24 Thanked 21 Times in 19 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	A two week delay would suck! The first batch of cars were supposed to be delivered last Wednesday. They should just print out temporary manuals on 8.5x11s and mail us the real manuals later on.

05-28-2012, 09:27 AM	#29
df.dima Senior Member Join Date: May 2012 Drives: FR-S and Mazda 3 Sky Location: Kitchener, ON Posts: 119 Thanks: 0 Thanked 12 Times in 11 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Or just provide them on USB keys. Or maybe on an iPad. Wishful thinking .

05-28-2012, 10:04 AM	#30
Aznek Senior Member Join Date: Dec 2011 Drives: 2013 White Scion FRS Location: Ontario Posts: 200 Thanks: 24 Thanked 21 Times in 19 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	An electronic copy would be a great solution. They could even email them to us and copy corporate. Does anyone have Scion Canada's ear?

05-28-2012, 12:21 PM	#31
FR Member Join Date: Jan 2012 Drives: 318ti Location: Montreal Posts: 44 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	After a few phone calls I was told it's a 'french thing' godammit !!!

05-28-2012, 12:57 PM	#33
QC-FRS Member Join Date: Apr 2012 Drives: FRS/Rav4 Location: Montreal Posts: 71 Thanks: 17 Thanked 14 Times in 5 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	For what i got from my dealer. It was a mistake/bad info about the security belt in the user manual. Toyota being extra carefull with those kind of thing since the brake episode in 2009. They wait to correct the thing before shipping the cars. Some dealer already have one but no allowed to leave dealership for a test drive.

05-28-2012, 02:29 PM	#36
bneale Senior Member Join Date: Jan 2012 Drives: Scion FR-S Location: Vancouver, BC Posts: 555 Thanks: 1 Thanked 55 Times in 35 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	It's stupid that this is the actual problem causing delay's. Here is my simple solution. When going to pick up the car, have the sales rep review the basic "don't do this crap" in person. Then have the person sign a liability release form acknowledging the fact that it has no manual and they have been told the list of "don't do this crap" in person. Then simply have the customer pickup another copy of the manual (or send it via mail) whenever they do become available. Problem solved! Cover your ass and all should be good. bneale

05-28-2012, 03:52 PM	#37
Honeydew Senior Member Join Date: May 2012 Drives: Fr-s 2013 white out Location: canada Posts: 607 Thanks: 394 Thanked 77 Times in 67 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	Such a stupid mistake.. i mean really???? -.-

05-28-2012, 08:15 PM	#40
fenton Senior Member Join Date: May 2012 Drives: 2013 FR-S Location: Calgary Posts: 354 Thanks: 119 Thanked 46 Times in 38 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Got told today by Stampede Toyota in Calgary that my FRS is in Toyota Calgary warehouse but is being held up by paperwork or documentation. Either way he said later this week(june1st) or possibly the week after i could take delivery of my Raven Black 6 speed.

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05-28-2012, 08:49 PM	#41
Ad8707 Senior Member Join Date: Apr 2012 Drives: 2013 frs whiteout Location: Gta Posts: 123 Thanks: 17 Thanked 4 Times in 4 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	What's the discrepancy on the manual anyways ?