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Old 12-24-2019, 02:37 PM   #29
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Originally Posted by jflogerzi View Post
That's what I mean. Have the dealer do it because they will need to make you whole if they mess up. Do not pay out of pocket for the recall.

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Right. But there are people who had the dealer do it, and the dealer did not make them whole. They were stuck out of pocket for new engines
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Old 12-24-2019, 02:38 PM   #30
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Originally Posted by finch1750 View Post
Right. But there are people who had the dealer do it, and the dealer did not make them whole. They were stuck out of pocket for new engines
Not sure how that's even possible.. but that sucks

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Old 12-24-2019, 02:56 PM   #31
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Originally Posted by jflogerzi View Post
Not sure how that's even possible.. but that sucks

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Lots of documentation of this hence the ambivalence.
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Old 12-24-2019, 05:09 PM   #32
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Originally Posted by jflogerzi View Post
Not sure how that's even possible.. but that sucks
Recall comes out --> Subaru "fixes" car for free --> while doing the recall, Subaru mechanic applies too much RTV goop --> RTV goop 'dislodges' while driving afterwards and gets clogged in the oil pump --> motor blows up due to shoddy work done by Subaru --> "hey Subaru, my motor is trashed because of you" --> "nope, not our fault. New motor will be $7k. Get rekt, kid"

End of story.

That's what this entire debate is about.
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Old 12-24-2019, 05:13 PM   #33
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Originally Posted by Stomachbuzz View Post
Recall comes out --> Subaru "fixes" car for free --> while doing the recall, Subaru mechanic applies too much RTV goop --> RTV goop 'dislodges' while driving afterwards and gets clogged in the oil pump --> motor blows up due to shoddy work done by Subaru --> "hey Subaru, my motor is trashed because of you" --> "nope, not our fault. New motor will be $7k. Get rekt, kid"



End of story.



That's what this entire debate is about.
Typically there is a warranty period after the recall work but yes your right...

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Old 12-24-2019, 05:44 PM   #34
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Quote:
Originally Posted by jflogerzi View Post
Not sure how that's even possible.. but that sucks

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Not sure how you havent seen or heard of the issues here. It's one of the hottest topics on the forum.

People are right to have adverse reactions to the recall considering just SOME of the experiences being relayed.
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Old 12-24-2019, 05:47 PM   #35
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Quote:
Originally Posted by Stomachbuzz View Post
Recall comes out --> Subaru "fixes" car for free --> while doing the recall, Subaru mechanic applies too much RTV goop --> RTV goop 'dislodges' while driving afterwards and gets clogged in the oil pump --> motor blows up due to shoddy work done by Subaru --> "hey Subaru, my motor is trashed because of you" --> "nope, not our fault. New motor will be $7k. Get rekt, kid"

End of story.

That's what this entire debate is about.
yep....
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Old 12-25-2019, 02:54 PM   #36
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I was a little worried about taking my car in for the recall. I found a large dealership that did a lot of service work. I asker the service manager and he said they had done about 20 recalls since the campaign started and none had come back for any issues. He said there were two master techs and they were the only ones performing the work.

So far I've gotten my car back and no issues. Haven't tracked it yet, so that should be the final test.

My advice is once you get the car back, drive it hard and keep it stock for the first few thousand miles. The quicker you can figure out if there are any issues, the harder it'll be for the dealer to deny fault.

There's some risk involved, but in hindsight, I definitely would not pay out of pocket for a mechanic to perform the repair. I'd rather find an experienced dealership and trust that they've done it enough times to not screw it up.
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Old 12-26-2019, 11:39 AM   #37
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Yes I plan on replacing clutch and TOB during the fix. I DID learn something interesting though. I’ll use the Exedy OEM kit but will have Toyota supply the TOB as I contacted Exedy and they told me their kit includes the old bearing and the new updated one is only available through Toyota. So it sounds like anytime you replace the TOB it’s best to use the one directly from the factory.
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Old 12-26-2019, 11:57 AM   #38
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I was a little worried about taking my car in for the recall. I found a large dealership that did a lot of service work. I asker the service manager and he said they had done about 20 recalls since the campaign started and none had come back for any issues. He said there were two master techs and they were the only ones performing the work.

So far I've gotten my car back and no issues. Haven't tracked it yet, so that should be the final test.

My advice is once you get the car back, drive it hard and keep it stock for the first few thousand miles. The quicker you can figure out if there are any issues, the harder it'll be for the dealer to deny fault.

There's some risk involved, but in hindsight, I definitely would not pay out of pocket for a mechanic to perform the repair. I'd rather find an experienced dealership and trust that they've done it enough times to not screw it up.
If it lasts for thousands of miles you are good. Most I've seen were within a couple hundred. The 2013 sitting in my driveway made it a whole 120 miles after the recall work before it came back to the dealer with rod knock.
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Old 12-26-2019, 05:41 PM   #39
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One thing people may not know or consider that alarmed me right away was subaru did not have enough people and before anything happened with the recall they started training people and having reps come out. TO me this is totally bogus, I want someone to replace my valves who does it on a regular basis, the reality is subaru was upgrading oil changers to do this type of work and is part of the reason for failure. An idiot working on the motor. Hence the inability to clean sealant correctly, a basic thing for these motors. Subaru had unqualified idiots fixing our cars, thats why the failures.

I can tell you a shop that builds engines for subaru is going to do a fucking helluv a lot better job. Sadly the best bet is get it fixed at subaru and then just get a new car. I just hope mine doesn't blow up before I unloaded it. It basically just sits in the driveway now, I'm completely over it.

I'm still awaiting a 5,000 off a new subaru coupon to make up for my fucked resale and shitty sounding valvetrain and crappily aligned shifter. fu subaru.

The reason you get pushback is it's hard for other people to accept they have been bent over by subaru, or accept the potential for it to happen to them exists.
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Old 12-26-2019, 07:56 PM   #40
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One thing people may not know or consider that alarmed me right away was subaru did not have enough people and before anything happened with the recall they started training people and having reps come out. TO me this is totally bogus, I want someone to replace my valves who does it on a regular basis, the reality is subaru was upgrading oil changers to do this type of work and is part of the reason for failure. An idiot working on the motor. Hence the inability to clean sealant correctly, a basic thing for these motors. Subaru had unqualified idiots fixing our cars, thats why the failures.

I can tell you a shop that builds engines for subaru is going to do a fucking helluv a lot better job. Sadly the best bet is get it fixed at subaru and then just get a new car. I just hope mine doesn't blow up before I unloaded it. It basically just sits in the driveway now, I'm completely over it.

I'm still awaiting a 5,000 off a new subaru coupon to make up for my fucked resale and shitty sounding valvetrain and crappily aligned shifter. fu subaru.

The reason you get pushback is it's hard for other people to accept they have been bent over by subaru, or accept the potential for it to happen to them exists.
So you have an issue with Subaru training people to do the job?

You say "I want someone to replace my valves who does it on a regular basis"

but the issue is this type of work is extremely rare.

Rarely is an engine opened up. Even more rare for a dealer tech to ever open up a transmission. If it's broke, rip it out and slap a new one in. Diagnosis or replacement of internal parts NEVER happens with transmissions at the dealership. Even a vast majority of "transmission" shops won't crack the case open. Just rip it out and slap a reman Jasper unit in or whatever.

Same with engines. There is no "engine work". With the exception of an oddball recall like this, the dealer will always find a way to spin it to just throw a new block or complete engine in the car.
"Well, the way the labor rate is, it's just cheaper to replace the whole motor" or whatever else.
Dealerships don't even have machine shops. Much less anyone trained to use the equipment.
It's just R&R (remove and replace, no 'repairing').

Although I've never owned a Subaru before this, I will poke fun at the "lol Subaru - head gasket!" meme.
Even replacing a head gasket is far less involved than this job. When doing a head gasket, the head stays in tact. Just remove it, maybe test it for warpage, and put it right back on. Time the chain and go.
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Old 12-27-2019, 01:33 PM   #41
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One thing people may not know or consider that alarmed me right away was subaru did not have enough people and before anything happened with the recall they started training people and having reps come out. TO me this is totally bogus, I want someone to replace my valves who does it on a regular basis, the reality is subaru was upgrading oil changers to do this type of work and is part of the reason for failure. An idiot working on the motor. Hence the inability to clean sealant correctly, a basic thing for these motors. Subaru had unqualified idiots fixing our cars, thats why the failures.

I can tell you a shop that builds engines for subaru is going to do a fucking helluv a lot better job. Sadly the best bet is get it fixed at subaru and then just get a new car. I just hope mine doesn't blow up before I unloaded it. It basically just sits in the driveway now, I'm completely over it.

I'm still awaiting a 5,000 off a new subaru coupon to make up for my fucked resale and shitty sounding valvetrain and crappily aligned shifter. fu subaru.

The reason you get pushback is it's hard for other people to accept they have been bent over by subaru, or accept the potential for it to happen to them exists.

LOL I don't know of a single dealer who trained their express lane oil change techs to do this work.

This work, and any other more advanced work, are done by the master techs at the dealer. Not the oil change express lube guys. And it doesn't even make sense from the dealer's perspective.. why would you want to take a very experienced tech and put them on jobs lesser experienced techs are perfectly capable of doing?
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Old 01-14-2020, 02:17 PM   #42
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Quote:
Originally Posted by Stomachbuzz View Post
Recall comes out --> Subaru "fixes" car for free --> while doing the recall, Subaru mechanic applies too much RTV goop --> RTV goop 'dislodges' while driving afterwards and gets clogged in the oil pump --> motor blows up due to shoddy work done by Subaru --> "hey Subaru, my motor is trashed because of you" --> "nope, not our fault. New motor will be $7k. Get rekt, kid"

End of story.

That's what this entire debate is about.
Yep, I guess that's the standard response they are all told to use. I sent them pics of the oil pick up after the tear down but was told there's not "enough" sealant in the pickup to cause the problem.
WTF "not enough sealant in your oil". Big hint .....there should be NONE, NADA, ZILCH. Is there a specification somewhere that indicates the allowable amount of sealant that's permitted in your oil?
I'm pretty sure once they got off the phone with me they started laughing....ha suckered another one.
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