06-02-2012, 08:40 AM | #323 |
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Hey guys:
I got the sales order/purchase order that shows my name/address and etc. it says "reserved for Subaru BRZ/first in line (as they do not have allocation)/ sold for MSRP/client left 500 refundable deposit". I called them on 4/14 to ask if they were willing to do MSRP as the previous dealership says 2500 mark up. They were willing to do MSRP on the phone. I went into the dealership and The sales person got the approval from the manager at the time; HOWEVER the sales order was never signed by the manager/sales person. Mostly because the person of the inexperience of the sales person and I guess me also (how the hell was I suppose to know that it needed to be signed- first time ordering a car 2 months in advance). I mean if they had the courtesy to tell me that the sales person made a mistake earlier I would of been fine and ordered it at another dealership. HOWEVER it was until 1.5 months of waiting and drooling over the car that I finally received a phone call that the first BRZ arrived that they told me they have bad news and there's a 2000 mark up. Common sense and professionalism would tell them of they do not agree w the sales contract, AT LEAST give me f***ing advance notice so that I could order it else where. I'm just really really disappointed. I will call SoA Monday but regardless I wouldn't go back there to purchase anything. |
06-02-2012, 10:02 AM | #324 | |
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Quote:
Though a purchase order isn't the same as a signed sales contract, because it has your name on it, says $500 deposit, and says sold for MSRP, I would hope that SOA bitch-slaps them big time. Can you scan in the document (with your name and address blocked out) and post it here for posterity? This is the first case I know of where a dealer tried to mark it up even though a person got it in writing that it was ordered specifically for him/her at MSRP. It's bad enough when dealers say one thing and do something else, but to go back on something in writing (even if it's just a purchase order and not a signed sales contract) is especially outrageous. Anyway, keep up posted with whatever you find out and good luck. |
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06-02-2012, 10:11 AM | #325 |
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Yes, call SoA asap and tell them the situation and that you have proof. I'm sure they'll set the dealer straight. Keep us posted!
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06-02-2012, 09:40 PM | #326 |
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Threaten legal action. They did this shit intentionally since they backed you into a corner by misleading you for 2 months. I bet they fold instantly at even the slightest mention of a lawyer.
You can read this case for reference, very similar. http://mo.findacase.com/research/wfr...0021.MO.htm/qx |
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06-02-2012, 11:29 PM | #327 |
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There's not a chance in hell I will pay anything over MSRP. If they even *try* that, I'll make sure everyone here knows about it and take my business elsewhere -- most likely a Porsche dealership for a new Cayman.
When I pre-ordered my BRZ, I was told by Jay at Fairfield Subaru AND his manager that they "never" charge more than MSRP. I will hold them to it. |
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06-03-2012, 11:41 PM | #329 |
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i ran to SoCoast Subaru this afternoon... someone actually bought it
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06-04-2012, 01:42 PM | #331 |
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Please add Southern States Subaru in Raleigh, NC to your blacklist. They are charging a $3,000 market adjustment.
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06-04-2012, 01:47 PM | #332 |
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Guys, did they tell you MSRP and then try to charge you markup after? If not, they aren't subject to being blacklisted.
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06-04-2012, 01:48 PM | #333 | |
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Quote:
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06-04-2012, 01:50 PM | #334 |
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I think it stands on it's own for this area due to the fact that Johnson Subaru has 7/7 preorders filled and not a single person has put down on either of the BRZ that Southern states Subaru is getting in.
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06-04-2012, 02:11 PM | #335 |
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It does. And maybe they'll realize that what they're doing is hurting their business and lower the price to what it should be at to compete with the older dealers.
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06-04-2012, 07:14 PM | #336 |
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Well, to be honest Southern States in Raleigh, NC is the closest dealership to me, less than 3 miles away, but they simply refused to make pre-orders because marking it up was their ultimate intention so they refused to work with me. I then went to Johnson Subaru in Cary and placed my order. The management at Southern States simply sucks for BRZ potential customers! Even if I have to wait an extra day or even a week to have my car serviced elsewhere I'll do it... I fully detest that dealership and would love to see it lose the Subaru brand. Alas, it'll never happen... So I hope they lose out with receiving only 2-3 BRZs this year... Suckers!
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