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Scion FR-S / Toyota 86 GT86 General Forum The place to start for the Scion FR-S / Toyota 86 | GT86 |
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03-01-2022, 04:16 PM | #1 |
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Superb Perrin tech support
I had some installation problems on my oil cooler and emailed them. I figured it would be the usual everybody-working-from-home delay. Within a couple hours I got a phone call, and a follow-up call later after I sent them some info they needed. They asked for pics which I sent. The part I needed was shipped promptly and they sent several emails in the next few days as they made sure I knew how to make the install work. Yesterday I got an email from Jeff Perrin, offering to send me a hose that is pre-bent to make it even easier.
They went to great length to make sure I got my problem solved. I certainly won't hesitate to buy another Perrin product in the future. |
03-01-2022, 06:01 PM | #2 |
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That's good to hear.
I haven't worked with them for years, but I remember they had stellar customer service. Jeff was awesome |
03-14-2022, 04:15 AM | #3 |
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I've dealt with Perrin before as well when I was looking for a good solution to clean the filter on my CAI. Not only did they suggest a good company that makes a cleaning kit , they went one further and sent me a new foam element free (I paid shipping) just in case the cleaning stuff didn't play nice with the foam material. 10/10
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