01-31-2013, 12:25 AM
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#58 |
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Track Junkie
Join Date: Mar 2012
Drives: Faster than the Stig!
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And i thought Vivid Racings customer service sucked, this is worse!! Hope you get your money back mate!!
Cheers!
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Compensating a heavy car with horsepower is like giving an alcoholic cocaine to sober him up...
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| The Following User Says Thank You to track_warrior For This Useful Post: | D1cker (02-05-2013) |
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02-12-2013, 09:11 AM
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#59 |
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Luna
Join Date: Feb 2013
Drives: 2016 FRS Release Series 2.0
Location: West Columbia, SC
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Wow. I'm sorry you have to go though this, I really wanted their exhaust. It sounds so good and the reviews on YouTube seemed good too.
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02-26-2013, 12:58 AM
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#60 | |
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Winter is Coming
Join Date: Jan 2012
Drives: GBS BRZ
Location: From The North
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Quote:
Vivid Racing vendor is the worst experience I've personally encountered. Never again! Selling used products as new, then didn't want to respond to my requests for a refund. Then acted like they didn't know the intercooler was used, then finally admitted the part was a test intercooler they had used on their shop car. The intercooler was full of rust and major gunk like it had been used for a long time. Then they wanted to sell it to me at a discount...That vendor is suspect. Last edited by Mango22; 02-26-2013 at 01:25 PM. |
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| The Following 2 Users Say Thank You to Mango22 For This Useful Post: | Tanuki (03-04-2013), track_warrior (02-26-2013) |
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02-26-2013, 01:01 AM
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#61 |
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Member
Join Date: Nov 2012
Drives: White Virgin frs
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I just ordered headerback exhaust 4 weeks ago =[
Hope this doesn't happen to me. |
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03-01-2013, 05:02 AM
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#62 |
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Senior Member
Join Date: Dec 2011
Drives: GTS 86 6M
Location: Brisbane
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This is crappy, sorry to hear you are having problems. I did buy this exhaust and even though it didn't fit (right hand drive) it is a quality product and I do love the sound. Saying that, it took months and months for the exhaust to arrive and they rarely answered any emails.
At one point I flagged it with the Admins here to try and contact them as I couldn't and I didn't want any one else to get stung. Only when I threatened to contact my bank did I get any correspondence. Having a great exhaust is just not enough. At the very least you have to be honest and upfront with your customers. Wouldn't buy anything from them again. I hope you get this fixed up fast. Cheers. |
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03-02-2013, 06:28 PM
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#63 |
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Senior Member
Join Date: May 2012
Drives: 13' SSM BRZ
Location: Alaska
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yikes, to think i was gonna go all srt.. i mean i got my headerback but after seeing everyones post makes me rethink.. was i lucky to get mine at the right time? hopefully everything gets resolved!
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03-02-2013, 06:45 PM
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#64 | |
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Senior Member
Join Date: Mar 2011
Drives: FRS :D
Location: Vancouver BC
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Quote:
I was really hoping they would finish that intake design. Such a cool and interesting take and looked like it would of made the motor scream too
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Out of the FRS game
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03-04-2013, 01:38 PM
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#65 |
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Senior Member
Join Date: Jan 2013
Drives: Scion FR-S
Location: West Coast
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No surprise.. SRT Mo has been scamming forum members for over a decade. I'm surprised he was even allowed to be a vendor here.
Best of luck. |
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03-05-2013, 05:49 PM
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#66 | |
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Senior Member
Join Date: Dec 2009
Drives: 23 BRZ
Location: Virginia Beach
Posts: 560
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Quote:
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03-05-2013, 06:57 PM
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#67 |
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Captain Cocoa
Join Date: Jul 2012
Drives: CBS BRZ MT
Location: MD
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Read through a bunch of posts on different websites. Seems like the guy has issues with delivering items in the time windows he sets. It also looks like anything that involves him gets priority over getting orders out.
"Mo has been realy busy getting his and others cars ready for a race this weekend. I stopped by Thursday night when he was starting to tune his IS. The race is going on at MIR today so after this weekend it should get better. One of my boys SC is there and he told him straight up, he wouldn't get to it till after this weekend." When you sell an item clearly you should put that as your priority vs new customers. Seems he gets greedy at times and fills up his schedule too much. |
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03-06-2013, 12:09 AM
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#68 |
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Junior Member
Join Date: Mar 2013
Drives: Attezza JCE10
Location: New Zealand
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Thanks for that info SubaSteve ,at least i know that they are still in buisness. I ordered a stage 3 turbo kit for my lexus IS300 in Nov 2012, and was expecting a wait, but its now four mounths since I wired them US $6884.00 for the kit.This is a ridiculous amount of time to wait and leaves one wonedering have i been scammed. The emails dried up 4 weeks ago when Mo said delivery in 1.5 to 2 weeks. Well they wont even answer the phone . must have rang 30 times in last week. Its turning into a nightmare as am in New Zealand. I cant wait any longer so looks like I will have to take action. If only they would reply.
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03-06-2013, 03:35 AM
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#69 |
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Junior Member
Join Date: Mar 2013
Drives: Attezza JCE10
Location: New Zealand
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Yes it is becoming well known about their poor customer relations. I will send Mo final email and then take action if there is no reply. Not going to wait any longer , good my other half works for a law firm.
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03-27-2013, 07:24 PM
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#70 |
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Junior Member
Join Date: Mar 2013
Drives: Attezza JCE10
Location: New Zealand
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Just filed BBB and IC3 fraud complaints. Heading to police station now. Cant believe SRT are still in business. In 35 years of business they take the cake. absolute shockers.
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| poor customer service, swift racing technology |
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