Meeting with Subaru field engineer in two weeks

[Subie]

I'm meeting with a field engineer in two weeks to go over some of the concerns I have with my BRZ. I was told to make a list of all my concerns since I will only have a limited time to meet with him and for him to look at the car. I'm going to make a list consisting of the following:

1) Rear shelf popping noise (not solved by TSB)
2) Rattles and general noisiness from area by radio & climate control
3) DI fuel pump chirping even after pump replacement per TSB
4) Passenger auto window down functionality (or lack thereof)
5) Other miscellaneous rattles (headliner above driver's head, headliner towards the middle of the car, driver's door by small window, and others I think of between now and the appointment)
6) Taillight condensation

Are there any other concerns that you as a community feel I should put to the engineer? If it's not something I'm bothered by, and definitely if it's not something I've even experienced with my car, I won't bring it up since it would waste valuable time that could be focused on more pressing concerns. Otherwise, if you feel it's worth mentioning and isn't on the list above, please post it below and I'll consider mentioning it.

Update 2/24:
I met with the engineer this past week and presented him with the above list.
1) Parts have been ordered. I'm not entirely sure what this means, but we'll see what happens at my next appointment.
2) We were unable to duplicate this issue. It was raining which made it difficult to focus on interior rattles.
3) The paperwork indicates "no problems found at present time." If I get a chance to speak with the engineer again, I'll try to get his take on it. I was able to duplicate the chirping noise and he took a video of the engine.
4) The main window switch was replaced, but the issue remains. I'll follow-up with the engineer since he agreed that the operation of the window was erratic and asked for me to provide feedback.
5) See #2.
6) The taillights didn't have condensation in them when I brought the car in so the engineer was unwilling to replace them. He instructed the dealership to park the car outside so we could look for condensation in the morning, but the dealer disregarded his instructions (I know because when I picked up the car, the temp gauge wasn't pegged to the cold side, and it was very cold outside).

I received the car with the driver's interior door handle misassembled, which I will have the dealer correct at my next visit. I will keep you all posted on any new information as I come by it.

[mezdup]

seems like you have everything covered. let us know what the outcome is!

[NotSoJDM]

Here's my list, don't know if it'll help or not.

- GPS/Bluetooth signal issues
- Tail light condensation (not fixed after first replacement)
- Idle Chirp
- Idle rpm dip
- Window rubber tearing/wind noise
- Dead pedal rattle
- Passenger window auto down

[LeeMaster]

Do you have a Limited or Premium?

[Subie]

Originally Posted by LeeMaster

Do you have a Limited or Premium?

Limited -- See what I listed next to "drives"

[LeeMaster]

I see SSM DZE BRZ. Never knew there was another name for Limited.

[Subie]

Originally Posted by LeeMaster

I see SSM DZE BRZ. Never knew there was another name for Limited.

SSM = Sterling Silver Metallic
DZE = Manual Limited
BRZ = BRZ

[NOHOME]

Clunk going into second gear.

[OrbitalEllipses]

• 5th gear grind with clutch fully depressed (rare, but occurs);
• Driver's side window squeal when wet.

[stealth_fighter]

I have an FRS but under light throttle cruise at low speed there is an occasional hiccup in the engine. Running premium, ~4500 miles, happens in third or fourth gear at around 25-30mph. Don't know if anyone else has this issue, I've never had any other issue with this car.

[jflogerzi]

Originally Posted by Subie

I'm meeting with a field engineer in two weeks to go over some of the concerns I have with my BRZ. I was told to make a list of all my concerns since I will only have a limited time to meet with him and for him to look at the car. I'm going to make a list consisting of the following:

1) Rear shelf popping noise (not solved by TSB)
2) Rattles and general noisiness from area by radio & climate control
3) DI fuel pump chirping even after pump replacement per TSB
4) Passenger auto window down functionality (or lack thereof)
5) Other miscellaneous rattles (headliner above driver's head, headliner towards the middle of the car, and others I think of between now and the appointment)

Are there any other concerns that you as a community feel I should put to the engineer? If it's not something I'm bothered by, and definitely if it's not something I've even experienced with my car, I won't bring it up since it would waste valuable time that could be focused on more pressing concerns. Otherwise, if you feel it's worth mentioning and isn't on the list above, please post it below and I'll consider mentioning it.

If you are having the same rattle near the head unit/ AC area, I think I know where this coming from. When you hear it, press down on the center part of the vent near the windshield on the raise tab part. See if this greatly diminishes your rattles in that area.

[#87]

When are they going to fix the lights? People getting rears replaced 2 and 3 times, what gives

[LeeMaster]

Since you have a Limited, if you ever had any issues with the car not starting while pressing the start button even though the key is with you, then that might be something you should have him take a look at.

[b.e]

Limited time, eh? I think your problem will be exhibiting these issues to the tech in a way that he can see they are obvious.

1) Practice your presentation of them. Have a good idea of the loudness of each item, and make sure your car is in a place with low enough ambient sound to clearly hear them. Don't be on the shop floor. Be in the showroom, or on the side of the building away from the street.

2) If you can manage it, a tight space will give you the benefit of an echo to enhance the sounds heard outside the car.

3) Definitely scout the place with your ears this week.

4) And for the on-road tests, know where the quietest roads are--newly paved, low traffic roads are the best, perhaps with lots of trees or houses around to deaden the sounds of the city.

Yes, we know you have valid complaints, but your tech needs to know it too, and that will put him on your side. When he says he can't hear it, give him quiet time. Don't try to talk him into it.