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Old 08-24-2016, 10:21 AM   #253
HunterGreene
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Originally Posted by clbembry View Post
Yup there's damage, it's visibly warped, and it leaks. Both my extended protective warranty and Scion CPO warranty so conveniently exclude all weather strips from their coverage so it looks like I'm SOL. After an hour on the phone with Scion they said they would have a regional manager take a look at it, but I'm guessing they're coming up with their apology as to why they can't fix it right now...


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Yeah, theres a TSB for it. Here's the thread, its one of the ones near the bottom:

http://www.ft86club.com/forums/showthread.php?t=21868

Print it out, or call and tell them its covered under TSB. Good Luck.
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Old 08-24-2016, 12:56 PM   #254
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Originally Posted by HunterGreene View Post
Yeah, theres a TSB for it. Here's the thread, its one of the ones near the bottom:

http://www.ft86club.com/forums/showthread.php?t=21868

Print it out, or call and tell them its covered under TSB. Good Luck.
I actually walked through the TSB with both the dealership and Scion Client Success. I pointed out how Scion CPO boldy claims "You don't have to worry. You're covered." and "Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship" and that while I understand weatherstrips are excluded from the warranty, this is a case of defect in materials as highlighted by the TSB and therefor should be included in my opinion. I told the guy at Scion that it's subjective whether or not to exclude it in this case.

Anyway, went to the dealership and they said they got a call from Toyota to "Good Will" the repair so it's getting fixed, just not under my extended warranty or my CPO. It's a bit of a bittersweet feeling but at least it's taken care of. If anyone else runs into this issue and is outside of the 3 year/36,000 mile warranty I suggest following a similar route that I did.

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