(TSB) No More Crickets Under My Hood!! - Page 26 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

2point0 · 10-15-2012, 05:09 PM

Quote:

Originally Posted by enigmaaron

Or they didn't take the potentially faulty pumps out of the supply line and decided it was cheaper/easier to replace them a couple times for the unfortunate people who get a bad one that was still out there.

Good point, and very possible. If a customer doesn't come back (decides to live with it when the problem recurs), then it's considered "fixed."

soconfoozed · 10-15-2012, 06:42 PM

Dropped off my BRZ. Left car idling when I arrived, asked the service writer if we could just agree right now that the vehicle is chirping. Never asked him to do it, he could have asked a tech to step out. I specifically told him I didn't want a phone call while I'm away on business saying "technician could not reproduce issue."

His reply: "sometimes that happens. In a perfect world, we wouldn't have to pay taxes, did you know that?"

Unprofessional, unacceptable. I can dish it out just the same but choose not to, for obvious reasons.

It's like I'm too pissed off to be more pissed off. Douche.

2point0 · 10-15-2012, 06:50 PM

Not happy. I just called Kearny Mesa Subaru and asked when my part was expected in..."Oh yeah, we have it!" THANKS FOR THE HEADS-UP! Now I need to figure out how I'm going to live without a car for 2 days...

Yruyur · 10-15-2012, 06:51 PM

Just tell Toyota about your experience. Use internet review sites listing the dealer name and his. Email the dealer with links and let them know that you are now bringing your business elsewhere.

Sent from my SCH-I535 using Tapatalk 2

soconfoozed · 10-15-2012, 06:55 PM

Quote:

Originally Posted by 2point0

Not happy. I just called Kearny Mesa Subaru and asked when my part was expected in..."Oh yeah, we have it!" THANKS FOR THE HEADS-UP! Now I need to figure out how I'm going to live without a car for 2 days...

I can't say I'm surprised...

Surakusa · 10-16-2012, 09:59 AM

I'm taking mine in right now and it is getting looked at. Let's hope they accept that this needs to be fixed on my car. :P

deucethemoose · 10-16-2012, 10:01 AM

Quote:

Originally Posted by 2point0

Not happy. I just called Kearny Mesa Subaru and asked when my part was expected in..."Oh yeah, we have it!" THANKS FOR THE HEADS-UP! Now I need to figure out how I'm going to live without a car for 2 days...

Why 2 days? My TSB repair was performed in a couple of hours.

Surakusa · 10-16-2012, 10:28 AM

Yay mine has been verified for the new Fuel Pump... Now I just have to wait for it to come in so they can fix it. -.- The warehouse is pretty close to this toyota so it might take a day or two.

RWD-boxer · 10-16-2012, 10:30 AM

They said 6 weeks for my part

Surakusa · 10-16-2012, 11:48 AM

They said mine would take two days to receive the pump.

Surakusa · 10-16-2012, 11:52 AM

Quote:

Originally Posted by deucethemoose

Why 2 days? My TSB repair was performed in a couple of hours.

I agree, the suggested repair in the TSB says 2.5 hours.

I looked at the service manual and it's held together by 5 bolts. It it pretty easy to do.

2point0 · 10-16-2012, 11:53 AM

Quote:

Originally Posted by deucethemoose

Why 2 days? My TSB repair was performed in a couple of hours.

Because morons!

They said there's only one guy who can do it and he is spread thin. I'll be calling back today or tomorrow to talk with the service manager and find out wtf is the deal.

soconfoozed · 10-16-2012, 11:59 AM

Quote:

Originally Posted by 2point0

Because morons!

They said there's only one guy who can do it and he is spread thin. I'll be calling back today or tomorrow to talk with the service manager and find out wtf is the deal.

Don't expect much.

dsgerbc · 10-16-2012, 12:02 PM

Quote:

Originally Posted by deucethemoose

Why 2 days? My TSB repair was performed in a couple of hours.

Subaru didn't bother listing estimated hour requirement in the TSB, so dealers doing it for the first time are covering their asses, not promising completion in one day.

10-15-2012, 06:42 PM	#352
soconfoozed Senior Member Join Date: Jun 2012 Drives: 2013 BRZ Limited 6MT WR Blue Pearl Location: San Diego Posts: 147 Thanks: 27 Thanked 90 Times in 47 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Dropped off my BRZ. Left car idling when I arrived, asked the service writer if we could just agree right now that the vehicle is chirping. Never asked him to do it, he could have asked a tech to step out. I specifically told him I didn't want a phone call while I'm away on business saying "technician could not reproduce issue." His reply: "sometimes that happens. In a perfect world, we wouldn't have to pay taxes, did you know that?" Unprofessional, unacceptable. I can dish it out just the same but choose not to, for obvious reasons. It's like I'm too pissed off to be more pissed off. Douche. __________________ 2013 BRZ Limited 6MT WR Blue Pearl

10-15-2012, 06:51 PM	#354
Yruyur Senior Member Join Date: Jun 2012 Drives: Scion fr-s asphalt M/T Location: Phoenix, AZ Posts: 4,192 Thanks: 1,416 Thanked 1,631 Times in 941 Posts Mentioned: 96 Post(s) Tagged: 0 Thread(s)	Just tell Toyota about your experience. Use internet review sites listing the dealer name and his. Email the dealer with links and let them know that you are now bringing your business elsewhere. Sent from my SCH-I535 using Tapatalk 2 __________________

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10-16-2012, 09:59 AM	#356
Surakusa Mechanical Guru Join Date: Jun 2012 Drives: 2013 Scion FR-S (Argento) M/T Location: USA Posts: 63 Thanks: 6 Thanked 27 Times in 14 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	I'm taking mine in right now and it is getting looked at. Let's hope they accept that this needs to be fixed on my car. :P

10-16-2012, 10:28 AM	#358
Surakusa Mechanical Guru Join Date: Jun 2012 Drives: 2013 Scion FR-S (Argento) M/T Location: USA Posts: 63 Thanks: 6 Thanked 27 Times in 14 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	Yay mine has been verified for the new Fuel Pump... Now I just have to wait for it to come in so they can fix it. -.- The warehouse is pretty close to this toyota so it might take a day or two.

10-16-2012, 10:30 AM	#359
RWD-boxer Senior Member Join Date: Jun 2012 Drives: Black Location: Tally Posts: 291 Thanks: 27 Thanked 61 Times in 41 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	They said 6 weeks for my part

10-16-2012, 11:48 AM	#360
Surakusa Mechanical Guru Join Date: Jun 2012 Drives: 2013 Scion FR-S (Argento) M/T Location: USA Posts: 63 Thanks: 6 Thanked 27 Times in 14 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	They said mine would take two days to receive the pump.

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