PT warranty might be denied because of previous owner - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Terruko · 08-01-2017, 07:24 PM

...

go_a_way1 · 08-01-2017, 07:47 PM

Quote:

Originally Posted by Terruko

So I took my car to the dealership because of a bad synchros, and I got a call the next day from them telling me that the transmission is in fact bad (Gears grinding, getting stuck from 5th to 6th) and today I got another call and they told me that Toyota will send someone to look at the transmission before replacing it to see what's wrong, and if there's nothing wrong I'd have to pay $275. So what are the chances the warranty will be denied? I bought this car used I think the previous owner abused the hell out of it, can they just blame it on me and refuse to replace the transmission? I've had this car for only 9k miles 😒

That's normal protocol. You have to pay for their time if nothing is wrong, but if something is then warranty will cover their time spent on diag. I work for a dealership we always have to tell people that just in case there is no issues so our techs still get paid.

Shinigami301 · 08-01-2017, 08:26 PM

Quote:

Originally Posted by Terruko

I bought this car used I think the previous owner abused the hell out of it, can they just blame it on me and refuse to replace the transmission? I've had this car for only 9k miles 😒

Do you really think it's wise to post this here, along with your location information?

Dealers read forums too, y'know.

Terruko · 08-01-2017, 09:06 PM

Quote:

Originally Posted by Shinigami301

Do you really think it's wise to post this here, along with your location information?

Dealers read forums too, y'know.

Well, I haven't said nothing wrong. It's true that the previous owner abused this car.

Terruko · 08-01-2017, 09:13 PM

Quote:

Originally Posted by go_a_way1

That's normal protocol. You have to pay for their time if nothing is wrong, but if something is then warranty will cover their time spent on diag. I work for a dealership we always have to tell people that just in case there is no issues so our techs still get paid.

So the technician's word isn't good enough?

driftguy · 08-01-2017, 10:00 PM

Quote:

Originally Posted by Terruko

Well, I haven't said nothing wrong. It's true that the previous owner abused this car.

Aren't you the same guy complaining about all the problems you're having with this car? Now you're saying the previous owner abused it, and you're SURPRISED?

I don't get it 🤔

Silver Supra · 08-01-2017, 11:10 PM

Quote:

Originally Posted by Terruko

So I took my car to the dealership because of a bad synchros, and I got a call the next day from them telling me that the transmission is in fact bad (Gears grinding, getting stuck from 5th to 6th) and today I got another call and they told me that Toyota will send someone to look at the transmission before replacing it to see what's wrong, and if there's nothing wrong I'd have to pay $275. So what are the chances the warranty will be denied? I bought this car used I think the previous owner abused the hell out of it, can they just blame it on me and refuse to replace the transmission? I've had this car for only 9k miles 😒

Well, the warranty stays with the car, regardless of owner. It does not cover everything that goes wrong and will not cover things caused by abuse - regardless of who abused it.
I think if they tear into the transmission and find abuse, you will pay $275 for their services and have to pay to fix it somewhere.
Sometimes it's like the FRAM oil filter commercial - "pay me now or pay me later." In other words, a good inspection before purchase might have detected the problem.

HKz · 08-02-2017, 12:29 AM

if it was from the previous owner then it is quite odd that this issue wasn't noticed during the test drive...a bad trans wouldn't disappear and reappear unless OP did actually cause the damage

Shinigami301 · 08-02-2017, 11:11 AM

Quote:

Originally Posted by Terruko

Well, I haven't said nothing wrong. It's true that the previous owner abused this car.

Perhaps, but why give the dealer an excuse to deny warranty coverage? No matter who "abused" the car, warranties don't cover "abuse". Why tell them it was abused? Especially if you're guessing that's the case.

LudwigMiles · 08-03-2017, 12:52 AM

What exactly are the terms of the dealer warranty ?

Tcoat · 08-03-2017, 12:55 AM

Quote:

Originally Posted by Terruko

So I took my car to the dealership because of a bad synchros, and I got a call the next day from them telling me that the transmission is in fact bad (Gears grinding, getting stuck from 5th to 6th) and today I got another call and they told me that Toyota will send someone to look at the transmission before replacing it to see what's wrong, and if there's nothing wrong I'd have to pay $275. So what are the chances the warranty will be denied? I bought this car used I think the previous owner abused the hell out of it, can they just blame it on me and refuse to replace the transmission? I've had this car for only 9k miles 😒

I find that choice of word odd. Did they not already establish that something is "wrong"?

Braces · 08-03-2017, 09:30 AM

Quote:

Originally Posted by Terruko

Well, I haven't said nothing wrong. It's true that the previous owner abused this car.

And you still bought the car?

NOHOME · 08-03-2017, 10:40 AM

This might be the strangest post I have read on this board.

"Abuse" would not be covered by warranty. Normally, it is up to the Dealer/Toyota to prove that "Abuse" took place. If Toyota can prove that the transmission was "Abused" then they are off the hook for warranty.

You have an aftermarket warranty that will pay for pretty much anything unless it can be proven that it was "Abused". Aftermarket warranties are actually quite generous, since they are pretty much stealing money from people in the first place.

I am not sure why you are here trying to make sure that this problem is NOT covered by the insurance policy? You are declaring that the car was abused, and all the Toyota tech needs to do is cut and paste your words into his report in order to save Toyota a few $$$.

If it is not too late, can the mods make this thread go away?

Shinigami301 · 08-03-2017, 11:17 AM

Quote:

Originally Posted by NOHOME

I am not sure why you are here trying to make sure that this problem is NOT covered by the insurance policy? You are declaring that the car was abused, and all the Toyota tech needs to do is cut and paste your words into his report in order to save Toyota a few $$$.

If it is not too late, can the mods make this thread go away?

Exactly the point I was trying to make.

08-01-2017, 07:24 PM	#1
Terruko Senior Member Join Date: Sep 2016 Drives: FR-S Location: US Posts: 120 Thanks: 55 Thanked 17 Times in 15 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	PT warranty might be denied because of previous owner ... Last edited by Terruko; 09-04-2017 at 08:22 AM.

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08-02-2017, 12:29 AM	#8
HKz Reformed Join Date: Sep 2014 Drives: '23 GRC, '11 Prius, '04 RAV4 Location: Mesa, AZ Posts: 1,312 Thanks: 1,234 Thanked 1,133 Times in 588 Posts Mentioned: 8 Post(s) Tagged: 0 Thread(s)	if it was from the previous owner then it is quite odd that this issue wasn't noticed during the test drive...a bad trans wouldn't disappear and reappear unless OP did actually cause the damage

08-03-2017, 12:52 AM	#10
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08-03-2017, 10:40 AM	#13
NOHOME Senior Member Join Date: Jun 2012 Drives: RAVEN Location: LONDON ONTARIO Posts: 787 Thanks: 86 Thanked 786 Times in 341 Posts Mentioned: 12 Post(s) Tagged: 2 Thread(s)	This might be the strangest post I have read on this board. "Abuse" would not be covered by warranty. Normally, it is up to the Dealer/Toyota to prove that "Abuse" took place. If Toyota can prove that the transmission was "Abused" then they are off the hook for warranty. You have an aftermarket warranty that will pay for pretty much anything unless it can be proven that it was "Abused". Aftermarket warranties are actually quite generous, since they are pretty much stealing money from people in the first place. I am not sure why you are here trying to make sure that this problem is NOT covered by the insurance policy? You are declaring that the car was abused, and all the Toyota tech needs to do is cut and paste your words into his report in order to save Toyota a few $$$. If it is not too late, can the mods make this thread go away?

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