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07-28-2014, 11:30 PM | #1 |
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Ordered JDM items... No Tracking # Yet?
Hey All:
I recently purchased some JDM items from Japanparts.com last Monday. It's been a week and I haven't received a tracking number yet. Anyone have any idea or a clue as to how long it takes to get a tracking number ? Edit: FYI: They did take the money out of my account.
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07-29-2014, 12:37 AM | #2 |
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Why don't you contact them and find out?
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07-29-2014, 01:31 AM | #3 |
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I would hope you know what you ordered.
They do not stock anything, almost everything they sell is ordered from a local distributor or dealer. Lead time could be anywhere from 3-28 days. "Estimated delivery time by EMS/Courier 14-21 days" only means they expect this item to be in stock within a week to 10 days, and shipping is upwards of 2 weeks. What was the expected lead time on their site for the part? -alex |
07-29-2014, 02:33 AM | #4 | |
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I wouldn't want to escalate it if if this is normal. This is an international order and not a regular domestic order.
Quote:
So.... what would 10-15 days imply in this case if 5 days have already passed? It sounds like this is something normal and to be expected?
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07-29-2014, 02:40 AM | #5 | |
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Quote:
15-5=10? Seriously though ya they're typically slow. But again the delivery time is usually how long till "they" get them so therefore a month likely to you tops.
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The Following User Says Thank You to OICU812 For This Useful Post: | N1rve (07-29-2014) |
07-29-2014, 02:42 AM | #6 |
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Yes it's normal. I usually get to around 5-8 days before I get a follow up email on tracking numbers.
It's also normal to ask them what the status is of your order. -alex |
The Following User Says Thank You to mav1178 For This Useful Post: | N1rve (07-29-2014) |
07-29-2014, 03:09 AM | #7 |
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Shipping parts from Japan isn't as expensive or take as long as some distributors claim.
You might want to call them to confirm. |
07-29-2014, 04:09 AM | #8 |
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I really have no idea how they're organized. Calling Japan isn't cheap either...
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07-29-2014, 11:59 AM | #9 |
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Well, they obviously have not received the item then. I would not order from them unless you are patient, but they are good with letting you know when something goes in transit. Email them.
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07-29-2014, 12:40 PM | #10 |
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Just contact them and ask for an estimated shipping and delivery date.
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07-30-2014, 02:04 AM | #11 |
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Update: Sent a follow up e-mail earlier today. It's currently 3PM in Japan... still no response.
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07-30-2014, 02:23 AM | #12 |
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Honestly I wouldn't be too worried as its only been 5 days, I know other things can come into play port things etc. Parts from japan usually take a decent amount of time for some reason or another.
Also curious to see what this secret part is |
07-30-2014, 02:35 AM | #13 |
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LOL Not a big secret Ive been pretty blunt about it in other threads ahaha.
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07-30-2014, 02:51 AM | #14 | |
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Quote:
Example of my STi fender garnish order (took 6+ weeks to ship): Ordered 12/22/13 Emailed 1/6/14 for status 1/7 reply was that it would ship in February due to one item being on backorder 1/9 reply was that the fender piece was on backorder 2/4 I emailed for status 2/5 reply was that they were waiting for the parts, "please await for a while" 2/5 follow up was that ETA is 1-2 weeks 2/10 item shipped I've ordered 6 times from them, the shortest timeframe they've shipped is around 6 days. -alex |
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