Question about Winjet Headlights - Page 26 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

R.K · 03-13-2014, 08:22 PM

Quote:

Originally Posted by crazygt

i logged in to check my status, and it says shipped.

Mine shows this since tuesday lol an hour after I ordered my order shows shipped but no change in UPS status beside your label has been created.

whitefrs · 03-13-2014, 08:22 PM

Quote:

Originally Posted by crazygt

i logged in to check my status, and it says shipped.

Did u check the tracking to see if its active?

I love boost!!!!!!

Midarete · 03-13-2014, 08:22 PM

Quote:

Originally Posted by R.K

Mine shows this since tuesday lol an hour after I ordered my order shows shipped but no change in UPS status beside your label has been created.

Do you happen to be in Canada?

R.K · 03-13-2014, 08:25 PM

Quote:

Originally Posted by Midarete

Do you happen to be in Canada?

Yeah

Midarete · 03-13-2014, 08:26 PM

Quote:

Originally Posted by R.K

Yeah

It seems that only Canadians are getting their UPS postage printed

R.K · 03-13-2014, 08:35 PM

Quote:

Originally Posted by Midarete

It seems that only Canadians are getting their UPS postage printed

Well whatever it is....I hope everyone gets their lights.

86-tundra · 03-13-2014, 11:27 PM

Quote:

Originally Posted by Midarete

It seems that only Canadians are getting their UPS postage printed

which is probably automated too.

not confident in the outcome at all. Not a fan of all the "entitlement" people seem to have either.

I am simply hoping that they do ship on account of a mistake. If they don't, I would never think any differently of them as a company. put yourself in their position.

psybre · 03-14-2014, 02:20 AM

My only beef with the company is their utter lack of communication. As far as I know, I should be getting what I paid for. I haven't received any info from the seller, so I assume they're taking care of it. If they didn't, well, they've had 4 business days to tell me something.

Msnicoleeeee · 03-14-2014, 02:23 AM

I'm curious as to how the eBay purchases are going to work out. Obviously, sellers have a certain time period to ship, so I wonder if they'll be following eBay rules etc.

LuxuryVapes · 03-14-2014, 02:45 AM

Quote:

Originally Posted by Msnicoleeeee

I'm curious as to how the eBay purchases are going to work out. Obviously, sellers have a certain time period to ship, so I wonder if they'll be following eBay rules etc.

I'm a little curious also I bought from ebay got a confirmation mine won't be shipping for a couple weeks eta delivery date is 25th of this month

86-tundra · 03-14-2014, 09:01 AM

Quote:

Originally Posted by Msnicoleeeee

I'm curious as to how the eBay purchases are going to work out. Obviously, sellers have a certain time period to ship, so I wonder if they'll be following eBay rules etc.

yeah so on ebay it says they have a 10 day window to ship.

2014scionfrs · 03-14-2014, 10:04 AM

Anybody get them in yet?

CARiD · 03-14-2014, 10:09 AM

Hello Everyone,

My name is Marc and I am the Quality Assurance Manager forCARiD.com. In addressing the WinJet headlight issue we first want to acknowledge that we made a mistake and had these awesome headlights that we normally retail over $450.00. For a short period of time we had them incorrectly listed on our site for $135.00 as you know. Many of you seized the opportunity to place orders at this severely discounted price and are awaiting those orders to be shipped out. Due to the amount of orders that were placed at this discounted price the orders are currently on hold and have not shipped out. We have been working feverishly for the past few days with the manufacturer to come to a satisfactory resolution that is beneficial for all three parties, you, the manufacturer and our business.

In an effort to be transparent and upfront with each of you supplying this many headlights at this price would be a massive loss for our company; however we understand the nature of the customer experience it would bring if we were to eat that loss. This puts usin a very difficult position as we would love nothing more than to satisfy each of you on this board and build a long lasting relationship with all of you. However there are a few possible outcomes that could result when we come to a conclusion with the manufacturer. We aim to have a deadline with a resolution for you by close of business Monday 3/17/2014.

In a nutshell, we made a mistake, and are trying to resolve it as fast as possible. We ask for yourpatience and will update you as soon as we come to that resolution.
After reading this thread you are all very passionate auto enthusiasts and as customers I can appreciate the emotions that drove this thread. Please bear with us a little longer and I will keep you updated here. In the meanwhile we are now a sponsor of your wonderful forums and look forward to posting up deep discounts and contests in the future for Scion FR-S products.

I hope this at least leaves a little transparency and apologize that this has taken so long for us to react to. We’ve been fighting to try to get these shipped out for you. I will be in touch!

Thank you all so much for your patience and understanding.

Sincerely,

Marc M.
Quality Assurance Manager
CARiD.com

PelzerC · 03-14-2014, 10:13 AM

Quote:

Originally Posted by CARiD

Hello Everyone,

My name is Marc and I am the Quality Assurance Manager forCARiD.com. In addressing the WinJet headlight issue we first want to acknowledge that we made a mistake and hadthese awesome headlights that we normally retail over $450.00. For a short period of time we had themincorrectly listed on our site for $135.00 as you know. Many of you seized the opportunity to placeorders at this severely discounted price and are awaiting those orders to beshipped out. Due to the amount of ordersthat were placed at this discounted price the orders are currently on hold andhave not shipped out. We have been workingfeverishly for the past few days with the manufacturer to come to asatisfactory resolution that is beneficial for all three parties, you, themanufacturer and our business.

In an effort to be transparent and upfront with each of yousupplying this many headlights at this price would be a massive loss for our company;however we understand the nature of the customer experience it would bring ifwe were to eat that loss. This puts usin a very difficult position as we would love nothing more than to satisfy eachof you on this board and build a long lasting relationship with all ofyou. However there are a few possibleoutcomes that could result when we come to a conclusion with the manufacturer. We aim to have a deadline with a resolutionfor you by close of business Monday 3/17/2014.

In a nutshell, we made a mistake, and are trying to resolveit as fast as possible. We ask for yourpatience and will update you as soon as we come to that resolution.

After reading this thread you are all very passionate auto enthusiastsand as customers I can appreciate the emotions that drove this thread. Please bear with us a little longer and Iwill keep you updated here. In the meanwhilewe are now a sponsor of your wonderful forums and look forward to posting updeep discounts and contests in the future for Scion FR-S products.

I hope this at least leaves a little transparency andapologize that this has taken so long for us to react to. We’ve been fighting to try to get theseshipped out for you. I will be in touch!

Thank you all so much for your patience and understanding.

Sincerely,

Marc M.

Quality Assurance Manager

CARiD.com

Thanks for the update! Welcome to the forum!

03-14-2014, 10:09 AM	#363
CARiD Join Date: Mar 2014 Drives: Toyota Scion Location: Cranbury, New Jersey Posts: 3 Thanks: 0 Thanked 43 Times in 3 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	UPDATE: WINJET Headlights from CARiD.com Hello Everyone, My name is Marc and I am the Quality Assurance Manager forCARiD.com. In addressing the WinJet headlight issue we first want to acknowledge that we made a mistake and had these awesome headlights that we normally retail over $450.00. For a short period of time we had them incorrectly listed on our site for $135.00 as you know. Many of you seized the opportunity to place orders at this severely discounted price and are awaiting those orders to be shipped out. Due to the amount of orders that were placed at this discounted price the orders are currently on hold and have not shipped out. We have been working feverishly for the past few days with the manufacturer to come to a satisfactory resolution that is beneficial for all three parties, you, the manufacturer and our business. In an effort to be transparent and upfront with each of you supplying this many headlights at this price would be a massive loss for our company; however we understand the nature of the customer experience it would bring if we were to eat that loss. This puts usin a very difficult position as we would love nothing more than to satisfy each of you on this board and build a long lasting relationship with all of you. However there are a few possible outcomes that could result when we come to a conclusion with the manufacturer. We aim to have a deadline with a resolution for you by close of business Monday 3/17/2014. In a nutshell, we made a mistake, and are trying to resolve it as fast as possible. We ask for yourpatience and will update you as soon as we come to that resolution. After reading this thread you are all very passionate auto enthusiasts and as customers I can appreciate the emotions that drove this thread. Please bear with us a little longer and I will keep you updated here. In the meanwhile we are now a sponsor of your wonderful forums and look forward to posting up deep discounts and contests in the future for Scion FR-S products. I hope this at least leaves a little transparency and apologize that this has taken so long for us to react to. We’ve been fighting to try to get these shipped out for you. I will be in touch! Thank you all so much for your patience and understanding. Sincerely, Marc M. Quality Assurance Manager CARiD.com

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03-14-2014, 02:20 AM	#358
psybre Member Join Date: Feb 2014 Drives: 2013 Scion FR-S Location: West LA, CA Posts: 40 Thanks: 19 Thanked 13 Times in 9 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	My only beef with the company is their utter lack of communication. As far as I know, I should be getting what I paid for. I haven't received any info from the seller, so I assume they're taking care of it. If they didn't, well, they've had 4 business days to tell me something.

03-14-2014, 02:23 AM	#359
Msnicoleeeee Senior Member Join Date: Nov 2012 Drives: Firestorm FRS Location: 94066 Posts: 412 Thanks: 279 Thanked 144 Times in 98 Posts Mentioned: 35 Post(s) Tagged: 0 Thread(s)	I'm curious as to how the eBay purchases are going to work out. Obviously, sellers have a certain time period to ship, so I wonder if they'll be following eBay rules etc.

03-14-2014, 10:04 AM	#362
2014scionfrs Member Join Date: Dec 2013 Drives: 2014 Scion FR-S Location: Westminster, MD Posts: 52 Thanks: 96 Thanked 17 Times in 13 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Anybody get them in yet?

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