Has anyone had a warranty claim denied? Seized engine! Pics of teardown added 6/5 - Page 15 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Hanakuso · 05-31-2013, 04:39 PM

Quote:

Originally Posted by Opie

A good dealer would check for re-flashes anytime a customer has a running concern considering warranty pays the dealership to do it.

If you are really worried about it, bring it over, I'll see if it has the latest flash in it. That goes for anyone nearby with any Subaru.

Regardless, I really don't think you have anything to worry about.

Damn I wish some techs from Socal were on this forum to offer that. Move to Socal?

All this ECU talk is making me concerned. I don't think i've gotten any reflashes and i've had my car since June 2012

GTM_Challenge · 05-31-2013, 05:11 PM

Quote:

Originally Posted by Opie

Regardless, I really don't think you have anything to worry about.

No concerns regarding Subaru dealerships flashing the newest ROM or no concerns with the old ROM causing issues when the motor is used frequently in the upper end of the rev range?

smbstyle · 05-31-2013, 05:16 PM

Quote:

Originally Posted by Opie

A good dealer would check for re-flashes anytime a customer has a running concern considering warranty pays the dealership to do it.

If you are really worried about it, bring it over, I'll see if it has the latest flash in it. That goes for anyone nearby with any Subaru.

Regardless, I really don't think you have anything to worry about.

Any chance you can check on mine this Saturday when I bring it in? Just for ***** and giggles, and so I can show the forum that you're a stand up guy

SubieNate · 05-31-2013, 06:26 PM

Just an update, we have another confirmed case of injector seal failures here in SoCal.

CSG Mike · 05-31-2013, 06:29 PM

Quote:

Originally Posted by SubieNate

Just an update, we have another confirmed case of injector seal failures here in SoCal.

Who?

TemeCal · 05-31-2013, 06:33 PM

Quote:

Originally Posted by SubieNate

Just an update, we have another confirmed case of injector seal failures here in SoCal.

That would be me. I've been quiet, because I was trying to deal with a warranty denial as well. My dealer was going to make me pay $110 diagnostic fee, because they thought it was my Perrin intake tube. The following day, I was told the popping went away after they replaced it with an OEM intake tube.

I wouldn't accept this diagnosis, and was pretty livid with them. I pushed back hard, and the service manager immediately contacted Toyota. Toyota agreed to do a teardown and check the injectors.

I just received a call back from my dealer, that 1 injector collar is disintegrated...1 collar is burnt bad and pretty much gone...and the 2 collars on the passenger side are in tact and look good.

Dealer placed an order to have all 4 (??) injectors replaced. My service manager was very cool, and pushed further because of my persistence. In the end (through a lot of frustration), I'm happy with how they're dealing with it.

fatoni · 05-31-2013, 06:48 PM

Quote:

Originally Posted by TemeCal

That would be me. I've been quiet, because I was trying to deal with a warranty denial as well. My dealer was going to make me pay $110 diagnostic fee, because they thought it was my Perrin intake tube. The following day, I was told the popping went away after they replaced it with an OEM intake tube.

I wouldn't accept this diagnosis, and was pretty livid with them. I pushed back hard, and the service manager immediately contacted Toyota. Toyota agreed to do a teardown and check the injectors.

I just received a call back from my dealer, that 1 injector collar is disintegrated...1 collar is burnt bad and pretty much gone...and the 2 collars on the passenger side are in tact and look good.

Dealer placed an order to have all 4 (??) injectors replaced. My service manager was very cool, and pushed further because of my persistence. In the end (through a lot of frustration), I'm happy with how they're dealing with it.

what dealer was this?

CSG Mike · 05-31-2013, 06:50 PM

Problem is, Subaru and Scion/Toyota are separate entities, and operate completely independently as far as we're concerned.

RAWR_BRZ is getting his misfire issue (presumably injector collar/seals gone bad) denied by Subaru for warranty coverage as well.

SubieNate · 05-31-2013, 06:59 PM

Quote:

Originally Posted by fatoni

what dealer was this?

Toyota of Temecula Valley.

GTM_Challenge · 05-31-2013, 07:02 PM

So is it safe to say Toyota of America is better with issues like than than Subaru of America is?

CSG Mike · 05-31-2013, 07:12 PM

Quote:

Originally Posted by GTM_Challenge

So is it safe to say Toyota of America is better with issues like than than Subaru of America is?

Well, to be fair, we had ZERO issue getting our first motor warrantied... and the CSG BRZ and RAWR_BRZ's car are only two of thousands of BRZs sold.

Zgrinch · 05-31-2013, 07:43 PM

Quote:

Originally Posted by Dave-ROR

Can owners request a reflash to the latest code? Or does there have to be a problem first? How fun will it be if my car gets a seal leak in a few months at the track and it ends up in your shop?

Quote:

Originally Posted by Opie

A good dealer would check for re-flashes anytime a customer has a running concern considering warranty pays the dealership to do it.

If you are really worried about it, bring it over, I'll see if it has the latest flash in it. That goes for anyone nearby with any Subaru.

Regardless, I really don't think you have anything to worry about.

Just to be clear, does the latest ECU flash, available to US dealers, contain the mentioned updated changes in transient retard tables?

If so, what is the latest ECU version #

Thanks

P@ul · 05-31-2013, 08:13 PM

There's been no TSB released in the US, hence no new reflashes. So hold tight, take a deep breath, and give your car a break.

CSG Mike · 05-31-2013, 08:31 PM

Quick update.

Apparently our cats are both destroyed. Now what could cause that....? I'll be dropping by the dealer on Monday to get more pictures of the additional teardown. Someone else at Subaru of America (not Bill, the rep I was talking to) authorized more teardown.

On the flip side, this, in a way, does prove that we do indeed have a STOCK engine... we obviously didn't remove the cats :p

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05-31-2013, 06:26 PM	#200
SubieNate Senior Member Join Date: Aug 2012 Drives: 2013 FR-S Ultramarine Location: Temecula, CA Posts: 959 Thanks: 288 Thanked 560 Times in 269 Posts Mentioned: 6 Post(s) Tagged: 0 Thread(s)	Just an update, we have another confirmed case of injector seal failures here in SoCal.

05-31-2013, 06:50 PM	#204
CSG Mike Join Date: Jul 2012 Drives: S2000 CR Location: Orange County Posts: 14,531 Thanks: 8,920 Thanked 14,177 Times in 6,835 Posts Mentioned: 966 Post(s) Tagged: 14 Thread(s)	Problem is, Subaru and Scion/Toyota are separate entities, and operate completely independently as far as we're concerned. RAWR_BRZ is getting his misfire issue (presumably injector collar/seals gone bad) denied by Subaru for warranty coverage as well.

05-31-2013, 07:02 PM	#206
GTM_Challenge Join Date: Aug 2012 Drives: On track Location: Chicago Posts: 527 Thanks: 120 Thanked 284 Times in 166 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	So is it safe to say Toyota of America is better with issues like than than Subaru of America is?

05-31-2013, 08:13 PM	#209
P@ul Apostle Join Date: Apr 2013 Drives: JesusMobile Location: SoCal Posts: 282 Thanks: 276 Thanked 83 Times in 48 Posts Mentioned: 1 Post(s) Tagged: 2 Thread(s)	There's been no TSB released in the US, hence no new reflashes. So hold tight, take a deep breath, and give your car a break.

05-31-2013, 08:31 PM	#210
CSG Mike Join Date: Jul 2012 Drives: S2000 CR Location: Orange County Posts: 14,531 Thanks: 8,920 Thanked 14,177 Times in 6,835 Posts Mentioned: 966 Post(s) Tagged: 14 Thread(s)	Quick update. Apparently our cats are both destroyed. Now what could cause that....? I'll be dropping by the dealer on Monday to get more pictures of the additional teardown. Someone else at Subaru of America (not Bill, the rep I was talking to) authorized more teardown. On the flip side, this, in a way, does prove that we do indeed have a STOCK engine... we obviously didn't remove the cats :p

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