Compensation for CEL/SL - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

CharlieChaos · 09-15-2012, 11:24 AM

I'm kind of curious what people are seeing offered as compensation for the issues on their cars after it was fixed. I know I have heard of extended warranties and car payments.

86'ing · 09-15-2012, 06:00 PM

Quote:

Originally Posted by CharlieChaos

I'm kind of curious what people are seeing offered as compensation for the issues on their cars after it was fixed. I know I have heard of extended warranties and car payments.

yeah, as for compensation when they asked what i wanted, i told them simply that i want my car back driving and smelling like when i drove it off the lot, plus dealership installed foglights, jdm five-axis spoiler, and my extended warranty paid for(since i purchased it). THEY said they could work with that. lol, i got a call on friday after my car was in the shop for almost a week, and they updated me on my car, and said monday they would have another update regarding my compensations.

Grishbok · 09-15-2012, 06:09 PM

Im really impressed Toyota is offering compensation at all, i mean, this is the reason why there is a warranty on the car and technically speaking, they don't owe you anything other than fixing the problem at no cost to you.

They are definitely going very far out of there way to thank their customers for their patience, and for their choosing toyota as their car. big big kudos to Toyota. In the 70's and 80's if something like this happened, theyd give you a thumbs up and a smile and say good luck!

bazi · 09-15-2012, 11:34 PM

My first month payment will be paid by the dealer, got a loaner car free of charge and after the car sitting in the shop for 18 days, i requested a replacement FRS which they will be getti g for me monday plus 100k warranty

invaliduser · 09-16-2012, 12:20 AM

Got mine back today.
2 payments on my lease and a loaner while it was in the shop.

@Art_Mighty · 09-16-2012, 12:23 AM

Quote:

Originally Posted by invaliduser

Got mine back today.
2 payments on my lease and a loaner while it was in the shop.

How long was it in the shop?

invaliduser · 09-16-2012, 12:28 AM

10 days.
Originally requested another car after it CEL'd with less than 10 miles. But settled for their offer after the flash was announced.

speedy racer · 09-16-2012, 06:58 AM

If I accept compensation, do I still have right to enforce lemon law? My car been in shop since 8/31/12 and going on second repair on same CEL SL issue. They are getting close to 30 days in shop requirement for a lemon.

jesperswe · 09-16-2012, 10:29 AM

Quote:

Originally Posted by speedy racer

If I accept compensation, do I still have right to enforce lemon law? My car been in shop since 8/31/12 and going on second repair on same CEL SL issue. They are getting close to 30 days in shop requirement for a lemon.

As in the first time they replaced VVT cam sprocket and maybe OCV and that didnt help? Now the second repair is the ECU, right? Or you dont have any info?

bazi · 09-16-2012, 01:27 PM

Quote:

Originally Posted by jesperswe

As in the first time they replaced VVT cam sprocket and maybe OCV and that didnt help? Now the second repair is the ECU, right? Or you dont have any info?

I requested a new car after they told me about the ECU and the wait time.

86'ing · 09-16-2012, 04:46 PM

car has been in the shop since sept 8. and still est. fix time, they have me in a rental but im going to give it to the 22 of this month until i start lighting the flame under their asses.

SportInjected · 09-16-2012, 07:41 PM

Quote:

Originally Posted by 86'ing

yeah, as for compensation when they asked what i wanted, i told them simply that i want my car back driving and smelling like when i drove it off the lot, plus dealership installed foglights, jdm five-axis spoiler, and my extended warranty paid for(since i purchased it). THEY said they could work with that. lol, i got a call on friday after my car was in the shop for almost a week, and they updated me on my car, and said monday they would have another update regarding my compensations.

Wow, now I want my cel/sl lights to pop up! lol

_F-R-S_ · 09-16-2012, 08:29 PM

taking mine on tuesday.. CEL.. but car runs fine.

soconfoozed · 09-16-2012, 09:19 PM

I haven't been offered anything by SoA for 29 days of downtime and tons-and-tons-and-tons of time and aggravation chasing them around by phone, but by the way they talk to me, I feel a revised HPFP could be on the horizon, and once that's resolved, then we'll talk.

09-15-2012, 11:24 AM	#1
CharlieChaos Senior Member Join Date: Jun 2012 Drives: FRS Location: Rhode Island Posts: 318 Thanks: 28 Thanked 97 Times in 50 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Compensation for CEL/SL I'm kind of curious what people are seeing offered as compensation for the issues on their cars after it was fixed. I know I have heard of extended warranties and car payments.

09-15-2012, 06:09 PM	#3
Grishbok Volunteer Fire and Rescue Join Date: Jul 2012 Drives: Ambulance... sideways. Location: No. VA Posts: 546 Thanks: 97 Thanked 350 Times in 166 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Im really impressed Toyota is offering compensation at all, i mean, this is the reason why there is a warranty on the car and technically speaking, they don't owe you anything other than fixing the problem at no cost to you. They are definitely going very far out of there way to thank their customers for their patience, and for their choosing toyota as their car. big big kudos to Toyota. In the 70's and 80's if something like this happened, theyd give you a thumbs up and a smile and say good luck! __________________ It's more fun to drive a slow car fast, than a fast car slow.

09-16-2012, 06:58 AM	#8
speedy racer Senior Member Join Date: Aug 2012 Drives: 92 lexus sc300 > whiteout MT FRS Location: charlotte nc Posts: 202 Thanks: 38 Thanked 38 Times in 24 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	If I accept compensation, do I still have right to enforce lemon law? My car been in shop since 8/31/12 and going on second repair on same CEL SL issue. They are getting close to 30 days in shop requirement for a lemon. Last edited by speedy racer; 09-16-2012 at 07:11 AM.

09-16-2012, 09:19 PM	#14
soconfoozed Senior Member Join Date: Jun 2012 Drives: 2013 BRZ Limited 6MT WR Blue Pearl Location: San Diego Posts: 147 Thanks: 27 Thanked 90 Times in 47 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I haven't been offered anything by SoA for 29 days of downtime and tons-and-tons-and-tons of time and aggravation chasing them around by phone, but by the way they talk to me, I feel a revised HPFP could be on the horizon, and once that's resolved, then we'll talk. __________________ 2013 BRZ Limited 6MT WR Blue Pearl

09-15-2012, 11:34 PM	#4
bazi Member Join Date: Aug 2012 Drives: 6MT Asphalt FR-S Location: high point, nc Posts: 61 Thanks: 13 Thanked 19 Times in 7 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	My first month payment will be paid by the dealer, got a loaner car free of charge and after the car sitting in the shop for 18 days, i requested a replacement FRS which they will be getti g for me monday plus 100k warranty

09-16-2012, 12:20 AM	#5
invaliduser Senior Member Join Date: Sep 2012 Drives: 2017 86 Location: Louisiana Posts: 176 Thanks: 45 Thanked 50 Times in 28 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Got mine back today. 2 payments on my lease and a loaner while it was in the shop.

09-16-2012, 12:28 AM	#7
invaliduser Senior Member Join Date: Sep 2012 Drives: 2017 86 Location: Louisiana Posts: 176 Thanks: 45 Thanked 50 Times in 28 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	10 days. Originally requested another car after it CEL'd with less than 10 miles. But settled for their offer after the flash was announced.

09-16-2012, 08:29 PM	#13
_F-R-S_ Banned Join Date: Aug 2012 Drives: 13 whiteout scion frs Location: Baltimore Posts: 1,261 Thanks: 621 Thanked 202 Times in 155 Posts Mentioned: 6 Post(s) Tagged: 3 Thread(s)	taking mine on tuesday.. CEL.. but car runs fine.

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