follow ft86club on our blog, twitter or facebook.
FT86CLUB
Ft86Club
Delicious Tuning
Register Garage Members List Calendar Search Today's Posts Mark Forums Read

Go Back   Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB > FT86CLUB Shared Forum > Regional Forums > Southern California

Southern California SoCal


User Tag List

Reply
 
Thread Tools Search this Thread
Old 11-14-2017, 06:52 PM   #1
vincentceezy
Member
 
Join Date: Apr 2015
Drives: Scion FR-S 10 Series
Location: Oakland/Irvine
Posts: 21
Thanks: 6
Thanked 4 Times in 2 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Do NOT go to Elmore Toyota in Westminster,CA

Took my car in for a oil change at Elmore Toyota in Westminster, CA. As you can see in the video the valet stalled my car multiple times. I told the service advisor and he walked out to drive it. Later on in the video you can hear him say "gayyy" as he went to drive it to the back.

Horrible customer service here and unprofessional...

I also have videos on the tech going through my car and making sure my bride seat is real...

[ame="https://www.youtube.com/watch?v=dBPs3m6e4TE"]Elmore Toyota - YouTube[/ame]
vincentceezy is offline   Reply With Quote
Old 11-14-2017, 08:40 PM   #2
ermax
Senior Member
 
ermax's Avatar
 
Join Date: Sep 2017
Drives: 2022 BRZ Limited Silver
Location: Jacksonville, FL
Posts: 2,532
Thanks: 882
Thanked 2,045 Times in 1,188 Posts
Mentioned: 68 Post(s)
Tagged: 0 Thread(s)
Do NOT go to Elmore Toyota in Westminster,CA

At least they weren’t doing burnouts or driving way to fast around buildings blindly. Stalling the car isn’t the end of the world and who cares if he calls your car gay.
ermax is offline   Reply With Quote
The Following 4 Users Say Thank You to ermax For This Useful Post:
NeverInTime (11-16-2017), number_Un0 (03-04-2018), Summerwolf (03-04-2018), vincentceezy (11-15-2017)
Old 11-14-2017, 10:53 PM   #3
Thaeyo
Senior Member
 
Thaeyo's Avatar
 
Join Date: Aug 2017
Drives: 2013 Scion FR-S
Location: Orange County
Posts: 225
Thanks: 75
Thanked 50 Times in 36 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
I took my beater (when I had it) there, did a good job, even gave me credit to get a rental for a few days while being repaired too.
Thaeyo is offline   Reply With Quote
The Following User Says Thank You to Thaeyo For This Useful Post:
vincentceezy (11-15-2017)
Old 11-15-2017, 02:34 AM   #4
Paisinho
Junior Member
 
Join Date: Sep 2014
Drives: BRZ
Location: California
Posts: 7
Thanks: 0
Thanked 2 Times in 2 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Are you running an aftermarket clutch? Seems like he was surprised it stalled so easily. This car stock is super easy to drive even for new drivers. The 'gay' comment could just be him being frustrated?
Paisinho is offline   Reply With Quote
Old 11-16-2017, 11:34 PM   #5
MyGT86Yas
Senior Member
 
Join Date: Nov 2016
Drives: 2017 WRB BRZ
Location: OC CA
Posts: 152
Thanks: 13
Thanked 14 Times in 13 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
I would be mad too. They should've treated people's cars with respect, especially they work on cars for living.
MyGT86Yas is offline   Reply With Quote
The Following User Says Thank You to MyGT86Yas For This Useful Post:
vincentceezy (11-18-2017)
Old 11-17-2017, 12:40 AM   #6
Subsonic
Member
 
Subsonic's Avatar
 
Join Date: Dec 2016
Drives: Toyota 86 GTS
Location: Sydney Australia
Posts: 76
Thanks: 77
Thanked 114 Times in 36 Posts
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
People getting worked up over the silliest of things. I would be willing to bet there are many people who work in the car industry who can't drive a manual. The guy who tried to drive your car was one of them. Looks like he stalled it twice - no harm done - and they brought in a more competent driver to position the car.

Following that, the guy got in the car, and was unimpressed by the torque available from the cold engine at 2,500 - 3,000 RPM. Maybe he was expecting a torque monster based just on how loud your exhaust is?

Either way, nobody died, you got your car serviced, and you even have evidence to prove that no damage, willful or accidental, was done. What was the point of this thread again?
Subsonic is offline   Reply With Quote
The Following 3 Users Say Thank You to Subsonic For This Useful Post:
NeverInTime (11-17-2017), number_Un0 (03-04-2018), Tcoat (11-17-2017)
Old 11-17-2017, 11:20 AM   #7
e_lunatic
Senior Member
 
Join Date: Sep 2016
Drives: 2015 Scion FR-S
Location: Franklin, TN
Posts: 161
Thanks: 292
Thanked 71 Times in 43 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Garage
not as bad as Larry Miller Toyota in Corona. they stripped 3 of my lugs, 2 of them so badly they had to break off the studs and install new ones, and the service manager blamed me and made it seem like they were doing me a favor by fixing it. then he told me they wouldn't take the tires off anymore (as if at that point I would want them to haha)
e_lunatic is offline   Reply With Quote
The Following User Says Thank You to e_lunatic For This Useful Post:
vincentceezy (11-18-2017)
Old 11-17-2017, 11:51 AM   #8
Clipdat
Proud of BOXER
 
Clipdat's Avatar
 
Join Date: Dec 2012
Drives: Subaru Boxer
Location: Bay Area
Posts: 8,148
Thanks: 7,073
Thanked 6,845 Times in 3,675 Posts
Mentioned: 199 Post(s)
Tagged: 0 Thread(s)
"It's a stage 1 I think"

Seems like the guy is horrible at driving manual.
__________________

Quote:
Originally Posted by humfrz
I'm old and lazy
Clipdat is offline   Reply With Quote
The Following User Says Thank You to Clipdat For This Useful Post:
vincentceezy (11-18-2017)
Old 11-18-2017, 03:17 PM   #9
ExpertZero
Member
 
Join Date: Aug 2014
Drives: FR-S 2015 Halo
Location: So Cal
Posts: 62
Thanks: 9
Thanked 28 Times in 13 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quote:
Originally Posted by Subsonic View Post
People getting worked up over the silliest of things. I would be willing to bet there are many people who work in the car industry who can't drive a manual. The guy who tried to drive your car was one of them. Looks like he stalled it twice - no harm done - and they brought in a more competent driver to position the car.

Following that, the guy got in the car, and was unimpressed by the torque available from the cold engine at 2,500 - 3,000 RPM. Maybe he was expecting a torque monster based just on how loud your exhaust is?

Either way, nobody died, you got your car serviced, and you even have evidence to prove that no damage, willful or accidental, was done. What was the point of this thread again?
Because if you get your car serviced. You want your car being taken care of. Not knowing how to drive a manual and having the customer go get a manager to drive it. Plus the manager made a comment about the car. Professionalism at it's finest.
ExpertZero is offline   Reply With Quote
The Following User Says Thank You to ExpertZero For This Useful Post:
vincentceezy (11-24-2017)
Old 11-18-2017, 04:21 PM   #10
ermax
Senior Member
 
ermax's Avatar
 
Join Date: Sep 2017
Drives: 2022 BRZ Limited Silver
Location: Jacksonville, FL
Posts: 2,532
Thanks: 882
Thanked 2,045 Times in 1,188 Posts
Mentioned: 68 Post(s)
Tagged: 0 Thread(s)
Seriously, the porters should be trained by professional race car drivers and while driving cars on the lot they should only be allowed to sing lullabies to the car. Only then would the service technicians be able to properly repair the car.

Oh and all while being paid minimum wage right out of high school.
ermax is offline   Reply With Quote
The Following User Says Thank You to ermax For This Useful Post:
86kahl (07-16-2018)
Old 11-19-2017, 01:52 AM   #11
Paisinho
Junior Member
 
Join Date: Sep 2014
Drives: BRZ
Location: California
Posts: 7
Thanks: 0
Thanked 2 Times in 2 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quote:
Originally Posted by ermax View Post
Seriously, the porters should be trained by professional race car drivers and while driving cars on the lot they should only be allowed to sing lullabies to the car. Only then would the service technicians be able to properly repair the car.

Oh and all while being paid minimum wage right out of high school.
I didn't want to say it outright, but this thread feels like first world problems...
Paisinho is offline   Reply With Quote
The Following User Says Thank You to Paisinho For This Useful Post:
ermax (11-19-2017)
Old 11-26-2017, 03:58 AM   #12
Manic
Is not fast.
 
Manic's Avatar
 
Join Date: Oct 2013
Drives: 2014 Whiteout M/T
Location: SoCal
Posts: 521
Thanks: 208
Thanked 473 Times in 198 Posts
Mentioned: 9 Post(s)
Tagged: 2 Thread(s)
To be honest, doesn't really seem like the service manager was calling your car "gay". It seems like he was screaming it to a coworker. Not particularly professional, but also not really uncommon in a shop environment. Having someone stall your car sucks, but again, doesn't appear to be a stock clutch, and no real damage done.

Ease up, at least they didn't curb your wheels.
__________________
"America is all about speed. Hot, nasty, badass speed." - Eleanor Roosevelt, 1936
Manic is offline   Reply With Quote
Old 03-04-2018, 04:01 PM   #13
Grateful Dave
2nd 86 member
 
Grateful Dave's Avatar
 
Join Date: Feb 2012
Drives: 2013 Asphalt AT FR-S
Location: OC California
Posts: 363
Thanks: 513
Thanked 99 Times in 60 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Through the years Elmore Toyota has always sucked. I'l give them another chance, My last visit with my frs. I asked for an oil change and a early bs recall. They had the car with appointment for about 3 hours. No oil change and they couldn't fix my recall. the appointment guy said I didn't need one. I told him I've done a early oil change schedule. This was my 2nd oil change on my frs. So then I had to wait another 45 minutes to do the oil change. No recall resolution. trouble with Toyota computer. No more Elmore Toyota!
Grateful Dave is offline   Reply With Quote
Old 03-04-2018, 04:23 PM   #14
Brink
Senior Member
 
Join Date: Apr 2017
Drives: 2017 BRZ
Location: CA
Posts: 665
Thanks: 200
Thanked 392 Times in 236 Posts
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quote:
Originally Posted by Subsonic View Post
People getting worked up over the silliest of things. I would be willing to bet there are many people who work in the car industry who can't drive a manual. The guy who tried to drive your car was one of them. Looks like he stalled it twice - no harm done - and they brought in a more competent driver to position the car.

Following that, the guy got in the car, and was unimpressed by the torque available from the cold engine at 2,500 - 3,000 RPM. Maybe he was expecting a torque monster based just on how loud your exhaust is?

Either way, nobody died, you got your car serviced, and you even have evidence to prove that no damage, willful or accidental, was done. What was the point of this thread again?
Not everyone there needs to know how to drive a stick, but as a company they need to have policies and training in place so that when someone doesn't know how to drive a stick they don't get behind the wheel of one to begin with. The dealership should have known they had a manual coming in for service and assigned someone who they knew was capable of driving it to move the car. It comes down to a question of whether the guy actually did know how to drive it and was just having trouble working an aftermarket clutch, or he didn't know how to drive a stick but got in the car anyway because it wasn't just another boring Camry and he didn't want to pass up the opportunity to drive it.
Brink is offline   Reply With Quote
 
Reply

Tags
toyota

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FS: JDM driver's side console knee pad (local OC pickup in Westminster) tracerit Southern California 0 08-22-2013 12:24 AM
Where did you get your springs installed in OC (Westminster area)? tracerit Southern California 7 08-14-2013 01:14 AM
Production Toyota FT-86 Details and Design Previewed by Toyota Sports Vehicle Boss ft86cbx Scion FR-S / Toyota 86 GT86 General Forum 541 11-18-2011 09:04 PM
Toyota FT-86 G-Sport Concept car displayed with AE86 at Toyota Amlux, Tokyo Kenji FR-S & 86 Photos, Videos, Wallpapers, Gallery Forum 11 03-08-2010 11:09 PM
Report: Toyota chooses alternative Toyota FT-86 design (by Calty studio)! Nemesis Scion FR-S / Toyota 86 GT86 General Forum 128 02-19-2010 11:36 AM


All times are GMT -4. The time now is 02:40 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
User Alert System provided by Advanced User Tagging v3.3.0 (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.

Garage vBulletin Plugins by Drive Thru Online, Inc.