What my dashcam recorded when I went in for service...

[Borgore]

Originally Posted by Moto-P

News agency is an effective way to get a public message across, but they are also operating in the interest of SELLING the news, so things often gets very misguided at times, and outcome might not favor either party, but the agency itself. Not to mention there are a whole can of worms these days on what moves public media, its interests, ties with 3rd parties and their interests...so on and so forth.

You can't forget the bias nature of news agencies. haha You'd HOPE they would keep the news direct and factual.

And Updates on what has happened with your dilemma?

[Khánh]

it has been a week and no real update... my guess is that there is no real case. Or the dealer is paying him to hush up haha

[Braces]

Sure would like to know how this ended.

[naikaidriver]

me too.....

[Borgore]

Originally Posted by Mr 286

I gained something useful from this thread. My GoPro is going to be mounted and turned on when I go in for service. At least I'll get a few hours of footage in case something goes wrong. And if they turn it off, I get to ask why :-)

You'll only get good footage if they take your car and service it right away. Usually your car's checked in then the Service paperwork is handed off to the technician and he decides when he want to repair your car. Even if you have an appointment made, it might be a day before the tech looks at your car. The only time you'll get around this is if you wait for the service to be completed and the tech jumps on the car right away.

[srtblake]

Im a tech at a Domestic dealership. I see driving like this all the time. Although some may consider it unethical, cars are made to be driven.

[mashal]

Originally Posted by srtblake

Im a tech at a Domestic dealership. I see driving like this all the time. Although some may consider it unethical, cars are made to be driven.

Yeah if it's your car not other people's car,


I-Tapatalk

[DaJo]

Originally Posted by srtblake

Im a tech at a Domestic dealership. I see driving like this all the time. Although some may consider it unethical, cars are made to be driven.

Cars are definitely made to be driven but there is a fine line between driven and abused...

[Gen]

Originally Posted by DaJoian

Cars are definitely made to be driven but there is a fine line between driven and abused...

When it comes to dealerships, the general rule seems to be if said action is performed by the dealership, it's 'driving'. If it's performed by the owner, it's 'abuse'.

[tedward88]

Originally Posted by srtblake

Im a tech at a Domestic dealership. I see driving like this all the time. Although some may consider it unethical, cars are made to be driven.

I can say with confidence that majority car owners would considers this unethical. You do not beat the crap out of someone's car because you don't care for it and because you "see driving like this all the time" at your work place does not make it ok to do.

To OP, I would DEMAND an extended warranty for having their technician drive your car like that to "test the fuel pump" for 7 miles. That's like 28 runs on a quarter mile drag strip!

[20valvewynn83]

Originally Posted by LostTHEbeat

Brought the FR-S into one of the local Toyota/Scion dealers for the fuel pump TSB. We dropped it off, took the other car home, and got the call that the FR-S was ready about 4 hours later.

The service paperwork said that the car had been driven 7 miles, which I thought was a little excessive, especially considering that there is a stoplight every 1/4 mile for miles and miles around the dealer.

So back home, we disconnect the dashcam to see what happened. Basically what we find is a younger (20's) service tech redlining through the gears from streetlight to streetlight repeatedly - and theres 15-20 minutes worth of it.

Do you guys think that is really necessary to diagnose the idle-chirp? We had already been to the dealership weeks before to have it diagnosed. We were just waiting for the parts until now.

Or am I just overreacting about being bothered by this?

this is horrible and i would recommend you to tell the service manager right away. i am even a Toyota technician and i would never in my life treat a customer car like it is mine. not except-able at all. hate dumb people in my industry that make us all look bad

[Kimsey47]

Well after reading all the post my feeling is that the dealer should burn... I'm tired of $#!*y customer service in the United States. Great customer service is something that helped make this country great and it seems to be long gone... Look forward to hearing the outcome!

[DaJo]

I don't know about you guys but I just can't wait to see this video...

[White64Goat]

From the OP:

Originally Posted by LostTHEbeat

My girlfriend is the enthusiast, who eagerly awaited this car, enjoyed the First-86 program; heck, she drove to California and back to Vegas just to be part of the Scion-to-Sema drive. She as as livid as I about what happened to her car, but feels as though there is no reparation for it that would really be to her liking, and therefore, why bother with this? While I may be of the same opinion that I don't see anything coming of this besides maybe someone being reprimanded or losing his job, I need to have my voice heard and will go as far up the chain as I can until I am satisfied.

What is your girlfriend doing about it? Funny how she became wife in one of the other posts......

Thought this car was a leased vehicle and I went back and re-read the posts and it is NEVERMORE who has the leased car, my goof.

So, is there an update to this from OP?