Good Dealership for Service (SoCal) - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Godzilla35 · 10-15-2012, 04:41 AM

I think this should be stickied...

anyone have a good experience with a dealership in SoCal for services?

Location:

Who you dealt with:

Contact info:

mod friendly (y/n):

Services done for you:

I'm going into my first service soon, and just wanted to see who I could go to LOCALLY. I live in Santa Monica area, so I am thinking of going there, but traditionally, with my other cars (different brands), SaMo dealerships aren't the greatest. (Santa Monica Nissan scratched my brand new GTR). But, I don't know if I should drive all the way back to SD to get my FRS serviced (although I love any excuse to go back n visit).

Negative experiences should be shared as well, as it could be helpful for which dealerships to avoid. I'm guessing that dealership SERVICE is different than SALES depts., but maybe not always

midnightfrolic · 10-15-2012, 10:19 PM

Toyota/SCION of Carlsbad has nice and friendly sales staff. I have not seen any markups the past several times I've visited their site to browse around. If you tell them you're just browsing, they generally leave you alone.

I dealt with Henry the last time I was there, he was well mannered and very helpful and curteous. I talked with Lisa on the phone before heading over and she was rather upbeat. Probably because she was selling the base FRS I wanted and was gonna mod.

Quote:

Originally Posted by Godzilla35

I think this should be stickied...

anyone have a good experience with a dealership in SoCal for services?

Location:

Who you dealt with:

Contact info:

mod friendly (y/n):

Services done for you:

I'm going into my first service soon, and just wanted to see who I could go to LOCALLY. I live in Santa Monica area, so I am thinking of going there, but traditionally, with my other cars (different brands), SaMo dealerships aren't the greatest. (Santa Monica Nissan scratched my brand new GTR). But, I don't know if I should drive all the way back to SD to get my FRS serviced (although I love any excuse to go back n visit).

Negative experiences should be shared as well, as it could be helpful for which dealerships to avoid. I'm guessing that dealership SERVICE is different than SALES depts., but maybe not always

gunmetal5 · 10-15-2012, 11:26 PM

Great idea op

Jwong · 10-16-2012, 02:14 AM

Im from the SGV and i am also looking for a dealer that is mod friendly!

Godzilla35 · 10-16-2012, 05:51 AM

Quote:

Originally Posted by midnightfrolic

Toyota/SCION of Carlsbad has nice and friendly sales staff. I have not seen any markups the past several times I've visited their site to browse around. If you tell them you're just browsing, they generally leave you alone.

I dealt with Henry the last time I was there, he was well mannered and very helpful and curteous. I talked with Lisa on the phone before heading over and she was rather upbeat. Probably because she was selling the base FRS I wanted and was gonna mod.

Maybe I was unclear, but there already is a thread for dealership PURCHASING... I want a thread started for SERVICE as in MAINTENANCE for your FRS...

Hope I made things clear.

MF_DEUCE · 10-16-2012, 03:43 PM

Good idea, i was thinking of doing this in the later years but for modification shops, customization, etc.

Location: Power Toyota Cerritos

Who you dealt with: Chris Carrillo

Contact info: 562-402-2783

mod friendly (y/n): NA

Services done for you: chirp noise fix (fuel pump assembly fix/replace)

Godzilla35 · 10-18-2012, 02:31 PM

I'm going to just get my service and (hopefully) get crickets exterminated by Santa Monica... I'm also reporting all the other problems I'm having even though there doesn't seem to be a fix for it yet... like the passenger window switch not always working, window screech, clutch rattle when depressed... etc.

Wish me luck! Hope I can get this done before SEMA!

MF_DEUCE · 10-19-2012, 12:11 AM

Quote:

Originally Posted by Godzilla35

I'm going to just get my service and (hopefully) get crickets exterminated by Santa Monica... I'm also reporting all the other problems I'm having even though there doesn't seem to be a fix for it yet... like the passenger window switch not always working, window screech, clutch rattle when depressed... etc.

i have all those issues too!

ragingSPAM · 10-19-2012, 05:54 AM

You can't beat Longo Toyota in El Monte, I go there every time, there are only a few people there that work on FR-S' and they're all my buddies so i trust them...great service and sales too

Godzilla35 · 10-19-2012, 03:16 PM

Quote:

Originally Posted by ragingSPAM

You can't beat Longo Toyota in El Monte, I go there every time, there are only a few people there that work on FR-S' and they're all my buddies so i trust them...great service and sales too

Ugh... yeah???... I hate this... I have to drive to Thousand Oaks to service my G35 (free oil changes for life). Drive to Duarte for GTR (mod friendly)... now I gotta drive to Long Beach for the FRS...

Why does West LA have so many nice cars, when all the dealerships can't even service them properly? Still waiting on a phone call from Santa Monica, it's been 2 days since they said they'd call me.

FRSjeff · 10-22-2012, 04:21 PM

I had a very good experience at Toyota/Scion of Hollywood. I had the cel issue taken care of there. They handled the situation very well. I plan on going there for service in the future.

Godzilla35 · 10-26-2012, 02:23 AM

Location: Santa Monica Scion / Toyota

Who you dealt with: Katie

Contact info:

mod friendly (y/n): sorry no!

Services done for you: oil change and oil filter... if you want great service from people who are willing to look into what you need, go to them. HOWEVER, they haven't serviced many FRS (I DO live in the Prius capital of LA though)... so they have good service in general. They took awhile (3 hrs+), but car felt really good after the oil change (I was at 3500). They haven't been caught up to date with all my problems though, so I'll probably have to go somewhere else. And Katie said, frankly, that they weren't mod friendly.

Godzilla35 · 07-19-2013, 04:19 PM

Bump. Had another oil change at Santa Monica and need to get a bunch of TSBs done but they don't seem to give a shit about calling me back. Or ordering the parts for their own recalls. Any one have any experiences to share?

YDNA · 07-19-2013, 04:29 PM

i need to find a dealership that's lowered friendly... i'd assume longo would be okay for that but its so far...

10-15-2012, 04:41 AM	#1
Godzilla35 Senior Member Join Date: May 2011 Drives: Nissan GT-R Location: SoCali Posts: 436 Thanks: 425 Thanked 84 Times in 58 Posts Mentioned: 3 Post(s) Tagged: 1 Thread(s)	Good Dealership for Service (SoCal) I think this should be stickied... anyone have a good experience with a dealership in SoCal for services? Location: Who you dealt with: Contact info: mod friendly (y/n): Services done for you: I'm going into my first service soon, and just wanted to see who I could go to LOCALLY. I live in Santa Monica area, so I am thinking of going there, but traditionally, with my other cars (different brands), SaMo dealerships aren't the greatest. (Santa Monica Nissan scratched my brand new GTR). But, I don't know if I should drive all the way back to SD to get my FRS serviced (although I love any excuse to go back n visit). Negative experiences should be shared as well, as it could be helpful for which dealerships to avoid. I'm guessing that dealership SERVICE is different than SALES depts., but maybe not always

10-16-2012, 02:14 AM	#4
Jwong Member Join Date: Jul 2012 Drives: fr-s Location: 626 Posts: 91 Thanks: 46 Thanked 22 Times in 11 Posts Mentioned: 0 Post(s) Tagged: 1 Thread(s)	Im from the SGV and i am also looking for a dealer that is mod friendly! Last edited by Jwong; 10-18-2012 at 04:05 AM.

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10-15-2012, 11:26 PM	#3
gunmetal5 Senior Member Join Date: Oct 2012 Drives: FRS - MY13 Location: SoCal Posts: 108 Thanks: 16 Thanked 26 Times in 21 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	Great idea op

10-18-2012, 02:31 PM	#7
Godzilla35 Senior Member Join Date: May 2011 Drives: Nissan GT-R Location: SoCali Posts: 436 Thanks: 425 Thanked 84 Times in 58 Posts Mentioned: 3 Post(s) Tagged: 1 Thread(s)	I'm going to just get my service and (hopefully) get crickets exterminated by Santa Monica... I'm also reporting all the other problems I'm having even though there doesn't seem to be a fix for it yet... like the passenger window switch not always working, window screech, clutch rattle when depressed... etc. Wish me luck! Hope I can get this done before SEMA!

10-19-2012, 05:54 AM	#9
ragingSPAM Photojournalist Join Date: Jun 2012 Drives: Firestorm FR-S, EG8 civic Location: LA, CA Posts: 112 Thanks: 41 Thanked 116 Times in 45 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	You can't beat Longo Toyota in El Monte, I go there every time, there are only a few people there that work on FR-S' and they're all my buddies so i trust them...great service and sales too

10-22-2012, 04:21 PM	#11
FRSjeff Senior Member Join Date: Jun 2012 Drives: FR-S (red manual) Location: San Fernando Valley Posts: 123 Thanks: 181 Thanked 45 Times in 31 Posts Mentioned: 0 Post(s) Tagged: 1 Thread(s)	I had a very good experience at Toyota/Scion of Hollywood. I had the cel issue taken care of there. They handled the situation very well. I plan on going there for service in the future.

10-26-2012, 02:23 AM	#12
Godzilla35 Senior Member Join Date: May 2011 Drives: Nissan GT-R Location: SoCali Posts: 436 Thanks: 425 Thanked 84 Times in 58 Posts Mentioned: 3 Post(s) Tagged: 1 Thread(s)	Location: Santa Monica Scion / Toyota Who you dealt with: Katie Contact info: mod friendly (y/n): sorry no! Services done for you: oil change and oil filter... if you want great service from people who are willing to look into what you need, go to them. HOWEVER, they haven't serviced many FRS (I DO live in the Prius capital of LA though)... so they have good service in general. They took awhile (3 hrs+), but car felt really good after the oil change (I was at 3500). They haven't been caught up to date with all my problems though, so I'll probably have to go somewhere else. And Katie said, frankly, that they weren't mod friendly.

07-19-2013, 04:19 PM	#13
Godzilla35 Senior Member Join Date: May 2011 Drives: Nissan GT-R Location: SoCali Posts: 436 Thanks: 425 Thanked 84 Times in 58 Posts Mentioned: 3 Post(s) Tagged: 1 Thread(s)	Bump. Had another oil change at Santa Monica and need to get a bunch of TSBs done but they don't seem to give a shit about calling me back. Or ordering the parts for their own recalls. Any one have any experiences to share?

07-19-2013, 04:29 PM	#14
YDNA Senior Member Join Date: Jan 2013 Drives: Raven FR-S Location: Orange County Posts: 439 Thanks: 93 Thanked 167 Times in 94 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	i need to find a dealership that's lowered friendly... i'd assume longo would be okay for that but its so far...

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