follow ft86club on our blog, twitter or facebook.
FT86CLUB
Ft86Club
Xero Limit
Register Garage Members List Calendar Search Today's Posts Mark Forums Read

Go Back   Scion FR-S Forum | Subaru BRZ Forum | Toyota 86 GT 86 Forum | AS1 Forum - FT86CLUB > FT86CLUB Shared Forum > Regional Forums > Northern California

Northern California NorCal


User Tag List

Reply
 
Thread Tools Search this Thread
Old 02-17-2017, 04:45 PM   #29
guybo
Huge E85 fan!
 
guybo's Avatar
 
Join Date: May 2016
Drives: 2016 Scion FRS
Location: Tampa, FL, USA
Posts: 1,856
Thanks: 539
Thanked 1,006 Times in 606 Posts
Mentioned: 32 Post(s)
Tagged: 0 Thread(s)
I go around to the garage or ask to meet the tech. I give him a $20 and tell him to take of my car, I've had too many shitty services elsewhere
guybo is offline   Reply With Quote
The Following 2 Users Say Thank You to guybo For This Useful Post:
Clipdat (02-17-2017), geezerbrzeezer (02-17-2017)
Old 02-17-2017, 05:18 PM   #30
Pat
Senior Member
 
Pat's Avatar
 
Join Date: Feb 2014
Drives: 2014 BRZ
Location: Denver, CO
Posts: 1,263
Thanks: 989
Thanked 740 Times in 422 Posts
Mentioned: 30 Post(s)
Tagged: 2 Thread(s)
Garage
FWIW, giving the tech a tip doesn't change their skills or knowledge. I understand why one would do that, but I don't think that's really addressing the main issue at hand.
Pat is online now   Reply With Quote
The Following User Says Thank You to Pat For This Useful Post:
BigFatFlip (02-17-2017)
Old 02-17-2017, 07:04 PM   #31
justint5387
Senior Member
 
Join Date: Sep 2012
Drives: 4 wheels
Location: CA
Posts: 245
Thanks: 352
Thanked 191 Times in 112 Posts
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
So, which dealer is this? Oakland or Fremont?
justint5387 is offline   Reply With Quote
Old 03-30-2017, 09:03 PM   #32
FRS13_
Senior Member
 
FRS13_'s Avatar
 
Join Date: Oct 2016
Drives: 2013 Scion FRS 6-speed
Location: Rockwall, TX
Posts: 135
Thanks: 83
Thanked 57 Times in 42 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quote:
Originally Posted by BigFatFlip View Post
Lol nice one

Sent from my SAMSUNG-SM-G930A using Tapatalk
FRS13_ is offline   Reply With Quote
Old 08-23-2017, 11:29 AM   #33
tintumz22
Senior Member
 
tintumz22's Avatar
 
Join Date: May 2012
Drives: 2013 Scion FR-S Toyota 86
Location: Bay Area
Posts: 1,029
Thanks: 1,134
Thanked 274 Times in 183 Posts
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Mark off Diablo Subaru in Walnut Creek in your list. Initial talk was good but when it comes to mechanical issue, not good. I did not get to talk to the tech himself just with the service adviser.
tintumz22 is offline   Reply With Quote
Old 08-23-2017, 11:54 AM   #34
TwistedGray
2 + 4
 
Join Date: Aug 2017
Drives: 13 BRZ SWP
Location: Monterey Bay, CA
Posts: 195
Thanks: 7
Thanked 47 Times in 40 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Revival of the dead thread, but in any event after all that @exE36M3 still didn't say which dealer.
TwistedGray is offline   Reply With Quote
Old 08-23-2017, 12:08 PM   #35
TwistedGray
2 + 4
 
Join Date: Aug 2017
Drives: 13 BRZ SWP
Location: Monterey Bay, CA
Posts: 195
Thanks: 7
Thanked 47 Times in 40 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
And since we're on the revival...
Quote:
Originally Posted by finch1750 View Post
I have heard good things from Subaru boards that santa Cruz is the best, but is usually far for everyone.
I would wholeheartedly agree with this!

I'm down in Monterey, and we only have Cypress Coast Mazda/Subaru. I've taken all my previous Mazdas (two MX-5s and one Mazda 3 HB) and my previous car (lifted Subaru Crosstrek). I always had a reasonably good experience there until I lifted my Crosstrek, and then things went south. I had an extended warranty on it, and the CVT boots needed replaced (very common issue with the Crosstrek). I mentioned the clunking sound to the guys there after getting one of the services done, and they said they would look into it the next time which was fine because I didn't bring it up until I picked up the car (my fault).

A few months went by, I install the lift, I take it back over to get the clunking sound looked at (ie: the CVT boots replaced). At the same time it picked up a really funny, grinding-like sound that many Crosstrek owners attributed to rocks getting stuck in the dust shield. When I dropped the car off I asked that they look into that as well. In short, they claimed not only did the lift kit ruin the CVT boots but the transmission was also grenaded. They said the transmission was shot because of a sound I reported hearing (it was god awful). Anyways, after giving me a $10k repair estimate and telling me that they won't do any work on the car because of the lift kit I took the car to Subaru of Santa Cruz. Mind you, when I left the dealer the funny sound I heard was gone.

Santa Cruz had my boots replaced under warranty (it took some back and forth with Subaru NA, but in the end they conceded). Santa Cruz knew about the lift kit, and they said while it does ever-so-slightly adjust the angle to the front end of the car it's not going to do break the boots let alone the transmission. After all, we're talking about a 2" spacer kit...while 2 inches might make the wife happy it's not going to break the car.

And that's my long story about dealership woes, but I would take a car to Subaru Santa Cruz without a second thought.
TwistedGray is offline   Reply With Quote
The Following 3 Users Say Thank You to TwistedGray For This Useful Post:
finch1750 (08-23-2017), My Key (08-23-2017), tintumz22 (08-23-2017)
Old 09-08-2017, 10:30 AM   #36
exE36M3
Senior Member
 
Join Date: Mar 2014
Drives: 2013 BRZ
Location: NorCal
Posts: 325
Thanks: 161
Thanked 167 Times in 92 Posts
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Ahem :)

Quote:
Originally Posted by TwistedGray View Post
Revival of the dead thread, but in any event after all that @exE36M3 still didn't say which dealer.
"The dealership? Let's just say it's the one East Bay dealership with the lab.
I say that as I am familiar with search (I work in tech), and at this point, the guys are trying to be helpful. So I will withhold actual names to be fair to everyone involved."
exE36M3 is offline   Reply With Quote
Old 09-08-2017, 12:17 PM   #37
HSUBLU
Senior Member
 
Join Date: Aug 2017
Drives: 2017 BRZ WR Blue
Location: Portland, OR
Posts: 235
Thanks: 106
Thanked 145 Times in 93 Posts
Mentioned: 22 Post(s)
Tagged: 0 Thread(s)
Garage
I know this is a thread about dealer service but I'm definitely going to echo what others said - back when I had my WRX I would gladly take the extra time to drive out to LIC even though they were hella far from where I was living. Some things are just worth it. Dealing with hit or miss dealer service isn't one of them.
__________________
HSUBLU is offline   Reply With Quote
The Following User Says Thank You to HSUBLU For This Useful Post:
strat61caster (09-08-2017)
 
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tein s techs xLANDSHARKx Suspension | Chassis | Brakes -- Sponsored by 949 Racing 2 02-21-2015 09:03 PM
Door Ding and dealing with insurance.... Shindig Northern California 8 08-06-2014 09:06 PM
Need help on dealing with brake line nuts wilfredwong Northern California 14 04-06-2014 11:28 PM
Tein S Techs bigjake Brakes, Suspension, Chassis 5 02-12-2013 12:16 PM
Anyone dealing with Scion in N. Atlanta? SilentMike Southeast 6 05-06-2012 05:20 PM


All times are GMT -4. The time now is 12:16 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Garage vBulletin Plugins by Drive Thru Online, Inc.