NorCal (Bay Area) OFF-TOPIC Chat Thread - Page 177 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Clipdat · 08-01-2013, 10:45 PM

OMFG. Definitely contact them about this. They need to do something to "make it right". Unfortunately I'm sure their only suggestion will be to come back so they can "fix it". Of course after they've proven what they're capable of now, why trust them?

Sorry man, that's awful. Can't believe they just sent you on your way like nothing was wrong, expecting you not to notice.. WTF??

Quote:

So I've always had praises for Livermore Subaru, always had no trouble with them when they serviced the wife's outback. Took my BRZ in for the first time (I usually like to do the services myself, but this was the 15k service), decided to wait for it, pleased to get it back after only 1.5 hrs of waiting (walked to LPI to get my race pads too) and got a car wash, which I needed anyway.

Got back to work and smelled terrible burning oil smell, checked under the hood and there were drops of oil splashed everywhere plus little wisps of smoke coming from the header. Was a little worried and looked around thinking there was a leak of some sort but found nothing. Only thing I found were little pools of oil all over the engine block, guessing somebody spilled motor oil all over during my oil change, WTF! Tried to wipe as much of it down, some spots were too tight for me to reach with my fingers/rag, so I guess those little pools will just have to burn off or be "extra" lubricant. This is why I don't like taking my car to the dealer for service...

/rant

PMok · 08-01-2013, 11:58 PM

Quote:

Originally Posted by BigFatFlip

So I've always had praises for Livermore Subaru, always had no trouble with them when they serviced the wife's outback. Took my BRZ in for the first time (I usually like to do the services myself, but this was the 15k service), decided to wait for it, pleased to get it back after only 1.5 hrs of waiting (walked to LPI to get my race pads too) and got a car wash, which I needed anyway.

Got back to work and smelled terrible burning oil smell, checked under the hood and there were drops of oil splashed everywhere plus little wisps of smoke coming from the header. Was a little worried and looked around thinking there was a leak of some sort but found nothing. Only thing I found were little pools of oil all over the engine block, guessing somebody spilled motor oil all over during my oil change, WTF! Tried to wipe as much of it down, some spots were too tight for me to reach with my fingers/rag, so I guess those little pools will just have to burn off or be "extra" lubricant. This is why I don't like taking my car to the dealer for service...

/rant

Wow that really sucks but Drew is right. You should let them know as that's the only way they (the mgmt) will know that something is wrong with their service right? Otherwise they proceed on as if everything is OK. People need to let them know that things are not right if they are not doing their own QC as they should. Well, it's up to you if you want to give them another chance. Perhaps you can get an engine bay detail or free oil change out of it.

For what it's worth I took my car there for the leaking plate and they fixed it; my engine bay was clean afterwards and the oil burning smell is now gone.

BigFatFlip · 08-02-2013, 12:28 AM

Quote:

Originally Posted by Clipdat

OMFG. Definitely contact them about this. They need to do something to "make it right". Unfortunately I'm sure their only suggestion will be to come back so they can "fix it". Of course after they've proven what they're capable of now, why trust them?

Sorry man, that's awful. Can't believe they just sent you on your way like nothing was wrong, expecting you not to notice.. WTF??

Quote:

Originally Posted by PMok

Wow that really sucks but Drew is right. You should let them know as that's the only way they (the mgmt) will know that something is wrong with their service right? Otherwise they proceed on as if everything is OK. People need to let them know that things are not right if they are not doing their own QC as they should. Well, it's up to you if you want to give them another chance. Perhaps you can get an engine bay detail or free oil change out of it.

For what it's worth I took my car there for the leaking plate and they fixed it; my engine bay was clean afterwards and the oil burning smell is now gone.

Ya, didn't realize it until I got to work, but will definitely let them know. On the upside, while I was waiting, the parts manager realized that they didn't have any air filters in stock (so won't be part of the service) and offered to get them for me on the house. On a cheery note, this is what my brother sent me after telling him about it.

"Maybe they had this chick working on your car"

BlaineWasHere · 08-02-2013, 10:38 AM

Happy Friday!

PMok · 08-02-2013, 12:44 PM

Quote:

Originally Posted by BigFatFlip

So I've always had praises for Livermore Subaru, always had no trouble with them when they serviced the wife's outback. Took my BRZ in for the first time (I usually like to do the services myself, but this was the 15k service), decided to wait for it, pleased to get it back after only 1.5 hrs of waiting (walked to LPI to get my race pads too) and got a car wash, which I needed anyway.
/rant

Btw good for you walking over to LPI! That's a good distance in the hot Livermore sun.

I'm so lazy I couldnt even make the walk to the In N Out.

BigFatFlip · 08-02-2013, 01:11 PM

Quote:

Originally Posted by PMok

Btw good for you walking over to LPI! That's a good distance in the hot Livermore sun.

I'm so lazy I couldnt even make the walk to the In N Out.

Haha, yeah, figured I had time to kill and didn't feel like sitting around in the dealership. Luckily it was in the morning, so it was nice and cool, although I got a good sweat going on the way back, was getting warmer by that time, plus I was bicep-curling my brake pads (fronts on my right hand and rears on my left)

86 FRS · 08-02-2013, 06:10 PM

any meets tonight aside from cannibeat?

denkigrve · 08-02-2013, 06:26 PM

Quote:

Originally Posted by 86 FRS

any meets tonight aside from cannibeat?

Usually everyone ends up at Quickly in Milpitas anyway. That's where I'd just go to begin with at this point.

BlaineWasHere · 08-02-2013, 07:04 PM

Quote:

Originally Posted by denkigrve

Usually everyone ends up at Quickly in Milpitas anyway. That's where I'd just go to begin with at this point.

If any of you guys are down to meet-up in Milpitas tonight LMK. I'd be down to meet up but I'd like to avoid canibeat.

NorCalGirl · 08-02-2013, 10:48 PM

Quote:

Originally Posted by BlaineWasHere

If any of you guys are down to meet-up in Milpitas tonight LMK. I'd be down to meet up but I'd like to avoid canibeat.

I'm free to meet up... But is anyone going?

BlaineWasHere · 08-02-2013, 11:06 PM

Quote:

Originally Posted by NorCalGirl

I'm free to meet up... But is anyone going?

I'm thinking bout it! I'm trying to see if I know anyone that's going but so far, no.

denkigrve · 08-02-2013, 11:26 PM

Quote:

Originally Posted by BlaineWasHere

I'm thinking bout it! I'm trying to see if I know anyone that's going but so far, no.

I'm a maybe. Kinda tired and have a headache, but god damn cars and boba are like crack.

BlaineWasHere · 08-02-2013, 11:29 PM

Well if you guys go LMK it's not too far from my house. We're talking about qickleys in Milpitas right?

denkigrve · 08-02-2013, 11:31 PM

Quote:

Originally Posted by BlaineWasHere

Well if you guys go LMK it's not too far from my house. We're talking about qickleys in Milpitas right?

Yep.

08-02-2013, 10:38 AM	#2468
BlaineWasHere Grip>Drift Join Date: Jun 2012 Drives: FRS Location: NorCal Posts: 3,472 Thanks: 782 Thanked 1,749 Times in 918 Posts Mentioned: 53 Post(s) Tagged: 2 Thread(s)	Happy Friday! __________________ My FR-S Build Thread!

08-02-2013, 11:29 PM	#2477
BlaineWasHere Grip>Drift Join Date: Jun 2012 Drives: FRS Location: NorCal Posts: 3,472 Thanks: 782 Thanked 1,749 Times in 918 Posts Mentioned: 53 Post(s) Tagged: 2 Thread(s)	Well if you guys go LMK it's not too far from my house. We're talking about qickleys in Milpitas right? __________________ My FR-S Build Thread!

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