OEM Audio Plus Reviews - Page 14 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

oemaudioplus · 06-27-2017, 03:38 PM

Quote:

Originally Posted by bumppinKota

I'm patient. Something will come along. What part of California?

We have representation in Los Angeles, Orange, Riverside and San Bernardino.

bumppinKota · 06-27-2017, 03:38 PM

Quote:

Originally Posted by oemaudioplus

We have representation in Los Angeles, Orange, Riverside and San Bernardino.

Next time I travel out there I will reach out

oemaudioplus · 06-27-2017, 03:39 PM

Quote:

Originally Posted by bumppinKota

Next time I travel out there I will reach out

We truly lol forward to it.

Clipdat · 06-27-2017, 05:13 PM

I bought my Reference 450Q system on March 1st and now it's nearly July 1st and I have not installed it or even opened the shipping box yet.

I am truly a terrible human being.

oemaudioplus · 06-27-2017, 05:17 PM

Quote:

Originally Posted by Clipdat

I bought my Reference 450Q system on March 1st and now it's nearly July 1st and I have not installed it or even opened the shipping box yet.

I am truly a terrible human being.

Nah... but you better get on that

you local?

Clipdat · 06-27-2017, 05:28 PM

Nah I am up in the SF bay area.

Daniel was great with helping me before the sale, I owe it to him to get this beast of a system installed and then post up a thorough review!

Fortunately a buddy has offered to help me install it this upcoming Saturday. Time to stop being lazy!

Quote:

Originally Posted by oemaudioplus

Nah... but you better get on that

you local?

oemaudioplus · 06-27-2017, 05:30 PM

Quote:

Originally Posted by Clipdat

Fortunately a buddy has offered to help me install it this upcoming Saturday. Time to stop being lazy!

Awesome. Saturday (and experiencing our signature sound) will be here in no time!! Reach out if ANY questions or requests along the way.

vintagemxer · 06-28-2017, 12:55 AM

Quote:

Originally Posted by Clipdat

Nah I am up in the SF bay area.

Daniel was great with helping me before the sale, I owe it to him to get this beast of a system installed and then post up a thorough review!

Fortunately a buddy has offered to help me install it this upcoming Saturday. Time to stop being lazy!

Clipdat...I should have had you sit in my car

@ the Norcal86 summer kickoff & listen in...Yours would be in by now ") !!!

jdair28 · 06-29-2017, 03:09 AM

I ordered the front/rear CF upgrade with the optional 3-way tuning. I would have a review ready, but it has been 3 weeks since I ordered and no initiative from them on following up with me. I have asked every week since then, and I just asked if they even have sent the return packaging for my amp and was told they'd get it setup right away. Well haven't been told anything. Extremely disappointed in this service compared to when I first bought the original kit about 3 years ago. Almost about to ask for a refund. /end rant

Clipdat · 06-29-2017, 12:13 PM

Wow, that doesn't sound like their usual customer service at all. Sorry to hear that.

Maybe @oemaudioplus can bump up your shipping to next day air or something to expedite your order.

Quote:

Originally Posted by jdair28

I ordered the front/rear CF upgrade with the optional 3-way tuning. I would have a review ready, but it has been 3 weeks since I ordered and no initiative from them on following up with me. I have asked every week since then, and I just asked if they even have sent the return packaging for my amp and was told they'd get it setup right away. Well haven't been told anything. Extremely disappointed in this service compared to when I first bought the original kit about 3 years ago. Almost about to ask for a refund. /end rant

zeal86 · 06-29-2017, 12:19 PM

Quote:

Originally Posted by Clipdat

Wow, that doesn't sound like their usual customer service at all. Sorry to hear that.

Maybe @oemaudioplus can bump up your shipping to next day air or something to expedite your order.

+1 OEM Audio Plus has provided me exceptional customer service... Hopefully you can get to the bottom of this situation quickly. I assume that OEM Audio will make you a happy customer in the end.

__________________________________________

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oemaudioplus · 06-30-2017, 01:59 AM

@jdair28 we truly appreciate your message this morning bringing this oversight to our attention.

This is our fault. Being that your order requested for a "retune of your amplifier" when your order was placed, our team held off shipping your speakers until your O+ Amplifier arrived at our faculty for recalibration (this allows you to received the upgrade all at once ready to perform). We failed to provide you the postage in a timely manner to compete this process. We assume all responsibility for this inconvenience and delay. Prepaid postage has been sent as of 6:10 AM PDT and our team is alerted and expecting your amplifier for retuning. Complete order will ship subsequently with expedited shipping.

We truly strive to provide stellar customer service, especially for our owners. On behalf of the entire team we apologize for the miscommunication on our part. We want to encourage you to call or message us directly if we can be of further assistance.

finch1750 · 07-02-2017, 01:47 AM

So the plasitc mount on the back of the enclosure where the amp screws into somehow stripped on mine resulting in the amp being loose for who knows how long. I also am no longer getting any audio from my headunit at all.

Does the amo have an effect on the whole system? I currently have the sub and amp removed but the problem started while installed

oemaudioplus · 07-05-2017, 03:50 PM

Quote:

Originally Posted by finch1750

I also am no longer getting any audio from my headunit at all.

@finch1750 please call us at your earliest convenience to determine whats up. We are anxious to review what you're experiencing. You can reach our team directly at 855-636-6346

06-30-2017, 01:59 AM	#194
oemaudioplus Join Date: Oct 2013 Drives: http://bit.ly/Vantage86 Location: Southern California Posts: 189 Thanks: 173 Thanked 108 Times in 73 Posts Mentioned: 33 Post(s) Tagged: 1 Thread(s)	OEM Audio Plus Reviews @jdair28 we truly appreciate your message this morning bringing this oversight to our attention. This is our fault. Being that your order requested for a "retune of your amplifier" when your order was placed, our team held off shipping your speakers until your O+ Amplifier arrived at our faculty for recalibration (this allows you to received the upgrade all at once ready to perform). We failed to provide you the postage in a timely manner to compete this process. We assume all responsibility for this inconvenience and delay. Prepaid postage has been sent as of 6:10 AM PDT and our team is alerted and expecting your amplifier for retuning. Complete order will ship subsequently with expedited shipping. We truly strive to provide stellar customer service, especially for our owners. On behalf of the entire team we apologize for the miscommunication on our part. We want to encourage you to call or message us directly if we can be of further assistance. Last edited by oemaudioplus; 07-05-2017 at 03:52 PM.

07-02-2017, 01:47 AM	#195
finch1750 Undisputed El Presidente Join Date: Jun 2012 Drives: Zenki 37J ZN6 Location: Stockton, CA Posts: 11,571 Thanks: 9,382 Thanked 9,397 Times in 5,261 Posts Mentioned: 374 Post(s) Tagged: 33 Thread(s)	So the plasitc mount on the back of the enclosure where the amp screws into somehow stripped on mine resulting in the amp being loose for who knows how long. I also am no longer getting any audio from my headunit at all. Does the amo have an effect on the whole system? I currently have the sub and amp removed but the problem started while installed __________________ "Just like how a strut bar somehow enables you to corner 20MPH faster around a cloverleaf on-ramp, when the reality is, you can do it already but you just don't have to balls to do it." - CSG David

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06-29-2017, 03:09 AM	#191
jdair28 Member Join Date: Aug 2013 Drives: 2013 Scion FR-S 10 Series Location: Wilmington, DE Posts: 51 Thanks: 10 Thanked 14 Times in 9 Posts Mentioned: 3 Post(s) Tagged: 0 Thread(s)	I ordered the front/rear CF upgrade with the optional 3-way tuning. I would have a review ready, but it has been 3 weeks since I ordered and no initiative from them on following up with me. I have asked every week since then, and I just asked if they even have sent the return packaging for my amp and was told they'd get it setup right away. Well haven't been told anything. Extremely disappointed in this service compared to when I first bought the original kit about 3 years ago. Almost about to ask for a refund. /end rant

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