NEW FUEL PUMP RELEASED.... - Page 29 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

stevesnj · 04-11-2017, 11:16 AM

Quote:

Originally Posted by Khánh

brought my car in but they said they called toyota and it's not loud enough for them to change it..

HA! They called no one, if you hear it it's loud enough, you're the customer, there's a TSB for the pump, you're eligible, you're in the right. let Toyota know how you were treated.

smg1138 · 04-11-2017, 08:51 PM

Mine started chirping again, so I'm taking it to Toyota tomorrow for the TSB. They better not give me any crap this time either. I swear my local dealership will do anything to weasel out of doing warranty work.

Khánh · 04-11-2017, 10:02 PM

Quote:

Originally Posted by stevesnj

HA! They called no one, if you hear it it's loud enough, you're the customer, there's a TSB for the pump, you're eligible, you're in the right. let Toyota know how you were treated.

Quote:

Originally Posted by smg1138

Mine started chirping again, so I'm taking it to Toyota tomorrow for the TSB. They better not give me any crap this time either. I swear my local dealership will do anything to weasel out of doing warranty work.

don't the dealers make money from Toyota to do warranty work.. why would they try to avoid it? I'm genuinely curious...

stevesnj · 04-12-2017, 08:40 AM

Quote:

Originally Posted by Khánh

don't the dealers make money from Toyota to do warranty work.. why would they try to avoid it? I'm genuinely curious...

I believe they get paid for the hours they put in but not at the full customer rate so it could potentially be a losing prospect. Good dealers do it because they genuinely care, or pretend to care, about their customers. My dealer had no problems doing the work they needed audio proof is all they needed. I suspect larger dealers with multiple brand dealerships, like Ford, Chevy Nissan etc. in their network they need to keep up with that customer satisfaction at all costs.

smg1138 · 04-12-2017, 09:50 AM

I took it in this morning and the guy at Toyota told me the new pump doesn't fix the problem. He said they just installed one yesterday and it still chirped. I don't know what to think anymore.

stevesnj · 04-12-2017, 09:52 AM

Quote:

Originally Posted by smg1138

I took it in this morning and the guy at Toyota told me the new pump doesn't fix the problem. He said they just installed one yesterday and it still chirped. I don't know what to think anymore.

So, if your pump is making noise they should replace it. What was his evidence? I call BS on this. Go to another dealer and/or call Toyota.

Dialkyl · 04-12-2017, 10:02 AM

I've only had it for about 300 miles, but the new pump stopped the chirping in my brz. The tech said he thought he still heard it, but listening to it now, it just sounds like a normal engine.

smg1138 · 04-12-2017, 10:11 AM

Quote:

Originally Posted by stevesnj

So, if your pump is making noise they should replace it. What was his evidence? I call BS on this. Go to another dealer and/or call Toyota.

I'm going to take it to a different dealership on Saturday to get a second opinion. I'm at 59,500 miles now, so it's getting down to the wire.

CFC BRZ · 04-12-2017, 10:51 AM

Just scheduled my visit at Manchester, NH Subaru.
Despite the fact that I have a video recording, they want to drive it themselves to verify. My worry is that they will drive for 10 minutes and not hear anything. I hope they have new fuel pumps on hand so I don't have to go twice.
I will report back!

mrderp · 04-12-2017, 11:49 AM

4 months and much warmth later: still no crickets to report.

N1rve · 04-12-2017, 12:39 PM

Quote:

Originally Posted by smg1138

I took it in this morning and the guy at Toyota told me the new pump doesn't fix the problem. He said they just installed one yesterday and it still chirped. I don't know what to think anymore.

Well... if they just installed one and it chirps immediately, that's a red flag. Usually it takes a few miles for it to come back. Even for the revision 2 pump. Sounds like BS to me.

smg1138 · 04-12-2017, 01:03 PM

Quote:

Originally Posted by N1rve

Well... if they just installed one and it chirps immediately, that's a red flag. Usually it takes a few miles for it to come back. Even for the revision 2 pump. Sounds like BS to me.

Yeah, I was thinking the same thing. I'm done going to that dealership. The only reason I went there is because they're within walking distance of my job.

HunterGreene · 04-12-2017, 01:54 PM

3-400 miles on my new pump, with hot and cold days, same fuel as usual, no chirps as of yet. I have to keep reminding myself to listen for them!

stevesnj · 04-12-2017, 08:35 PM

Quote:

Originally Posted by CFC BRZ

Just scheduled my visit at Manchester, NH Subaru.
Despite the fact that I have a video recording, they want to drive it themselves to verify. My worry is that they will drive for 10 minutes and not hear anything. I hope they have new fuel pumps on hand so I don't have to go twice.
I will report back!

Well you hear it, it's heard fully warmed up in warm to hot air temps at idle. There really is no need to drive it around. It only happens at idle.

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04-11-2017, 08:51 PM	#394
smg1138 Senior Member Join Date: Jan 2014 Drives: 2013 Raven FR-S Location: Nashville Posts: 775 Thanks: 968 Thanked 213 Times in 136 Posts Mentioned: 3 Post(s) Tagged: 2 Thread(s)	Mine started chirping again, so I'm taking it to Toyota tomorrow for the TSB. They better not give me any crap this time either. I swear my local dealership will do anything to weasel out of doing warranty work.

04-12-2017, 09:50 AM	#397
smg1138 Senior Member Join Date: Jan 2014 Drives: 2013 Raven FR-S Location: Nashville Posts: 775 Thanks: 968 Thanked 213 Times in 136 Posts Mentioned: 3 Post(s) Tagged: 2 Thread(s)	I took it in this morning and the guy at Toyota told me the new pump doesn't fix the problem. He said they just installed one yesterday and it still chirped. I don't know what to think anymore.

04-12-2017, 10:02 AM	#399
Dialkyl Member Join Date: Mar 2017 Drives: Silver 2013 Subaru BRZ Location: Austin, TX Posts: 30 Thanks: 14 Thanked 15 Times in 10 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I've only had it for about 300 miles, but the new pump stopped the chirping in my brz. The tech said he thought he still heard it, but listening to it now, it just sounds like a normal engine.

04-12-2017, 10:51 AM	#401
CFC BRZ Member Join Date: Mar 2015 Drives: 2015 BRZ Limited Location: New Hampshire Posts: 89 Thanks: 9 Thanked 39 Times in 29 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Just scheduled my visit at Manchester, NH Subaru. Despite the fact that I have a video recording, they want to drive it themselves to verify. My worry is that they will drive for 10 minutes and not hear anything. I hope they have new fuel pumps on hand so I don't have to go twice. I will report back!

04-12-2017, 11:49 AM	#402
mrderp ಠ_ಠ Join Date: Jan 2016 Drives: 860 SansOverspray Location: CA Posts: 209 Thanks: 164 Thanked 146 Times in 99 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	4 months and much warmth later: still no crickets to report.

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