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Issues | Warranty | Recalls / TSB Problems, issues, recalls, TSBs


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Old 02-19-2019, 02:41 PM   #911
venturaII
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Originally Posted by ermax View Post
It simply takes attention to detail to not mess it up. .

That right there is a totally foreign concept to someone whose goal is just to make time on a shitty paying warranty job. 'Flat rate' and 'attention to detail' are almost always mutually exclusive. Throw in some general 'don't give a fuck about life' and 'questionable technical ability', and it's a recipe for disaster.
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Last edited by venturaII; 02-19-2019 at 03:11 PM.
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Old 02-19-2019, 02:53 PM   #912
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Broad sample size? There were 26,000 Twins in the recall. I doubt we have more than 100 different people that have posted here. Of those maybe 30 have said they had the work done so far. There are now 5 reported issues. I don't know how you define "broad" but I doubt a sample size of .12% meets the term.


Those that have failures should push the issue and should get their cars repaired properly if the repair caused that issue.
I hoped the italics would convey sarcasm. I absolutely agree a handful of failures is not indicative of a faulty process.

Sloppy work produces sloppy results. Simple as that.



As an example... Benz has a bulletin on the V6 diesel, engine oil cooler leaks. It's a huge pain, in the valley under the manifolds. Shortly after that DTB, there is a new one, "Engine seizing shortly after oil cooler repair". If you wash all the oil and junk down in to the engine it takes out a main bearing. They had to publish a document to explain that
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Old 02-19-2019, 03:07 PM   #913
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I hoped the italics would convey sarcasm. I absolutely agree a handful of failures is not indicative of a faulty process.

Sloppy work produces sloppy results. Simple as that.



As an example... Benz has a bulletin on the V6 diesel, engine oil cooler leaks. It's a huge pain, in the valley under the manifolds. Shortly after that DTB, there is a new one, "Engine seizing shortly after oil cooler repair". If you wash all the oil and junk down in to the engine it takes out a main bearing. They had to publish a document to explain that
DAMNIT We really need the sarcasm font!
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Old 02-19-2019, 03:20 PM   #914
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Recall done

I had the valve spring recall done last month. They (Apple Valley Toyota in Martinsburg, WV) said it would take 3 days, but it took a full week. I asked them to install new spark plugs while they were at it, but they "forgot". Since my car only has 21K miles on it, that doesn't bother me too much, except for the forgetting part. They found a rodent nest in my airbox, so they did replace the air filter, and charged me $24 total. The invoice listed new oil, but no coolant. The car ran fine on the way home from the dealership, and there are no puddles of oil on the garage floor, but since I don't drive it in the dead of winter, I can't really say much more at this point. So far the most annoying thing is having to reprogram the radio, but I'll let you all know how it goes.
By the way, the fuel pump still ticks.
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Old 02-19-2019, 06:04 PM   #915
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Just spoke with Toyota and they are only willing to cover 2 days worth of rental. Are they just BS ing me or is this the same with everyone else?
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Old 02-19-2019, 06:40 PM   #916
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Just spoke with Toyota and they are only willing to cover 2 days worth of rental. Are they just BS ing me or is this the same with everyone else?
I told them not to sign me up for a rental if they weren't sure they could guarantee I wouldn't pay. Needless to say, I caught the shuttle and walked to work. Since this could be break/fix for them, rather than warranty repair, I wouldn't hold your breath on a complimentary rental
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Old 02-19-2019, 06:45 PM   #917
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Garage
My repair took 3 days and the rental was covered for all 3. I call shenanigans.
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Old 02-19-2019, 07:08 PM   #918
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Originally Posted by Tcoat View Post
Why? What would it prove? To track failures without knowing the number of successes is dirty data. It is worse than meaningless since it does not consider all the possibilities. Even if we could track the failures vs the successes on here it would still be meaningless since we are just too small a sample size to compile any form of accurate statistics.
It is indisputable that there have been some problems but to emphasize those issues while ignoring the successes is nothing but fear mongering and irresponsible.
Everybody needs to just take a step back, take a big breath and relax. Going on a quest to find issues only will result in finding only the issues and not the reality of the situation.
Not trying to prove anything but just for interest sake and to organize the post coming in about the issue. The more info we gather from members the better informed we all are. Nothing wrong with that.
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Old 02-20-2019, 04:06 AM   #919
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You needed that!





humfrz
But if the "new springs" don't break , then there must be some difference to the
"old springs" that break!
Different alloy,different heat treatment,stiffer or what?
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Old 02-20-2019, 05:46 AM   #920
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But if the "new springs" don't break , then there must be some difference to the
"old springs" that break!
Different alloy,different heat treatment,stiffer or what?
Different metal probably. They are not going to change the power of the car one way or the other. Especially to any level you will see on a dyno.
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Old 02-20-2019, 06:08 AM   #921
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Different metal probably. They are not going to change the power of the car one way or the other. Especially to any level you will see on a dyno.


Well we have one report of someone that had a broken spring and didn’t know it. Not sure how a valve that is floating wouldn’t impact performance. Although I think the dealer is full of shit that the spring was broken when they received the car. They probably botched the job and blew the engine after doing the recall and then claimed the spring was already broken on arrival so they could fix all the damage they caused on Toyota’s tab rather than their own.
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Old 02-20-2019, 07:35 AM   #922
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Broken spring is a different matter. The request made was if anybody had before and after dynos with the new springs to see if there was a drop in power. There would not be and measurable (or even unmeasurable) difference in power from some valve springs.
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Old 02-20-2019, 07:51 AM   #923
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Originally Posted by lupindub View Post
Just spoke with Toyota and they are only willing to cover 2 days worth of rental. Are they just BS ing me or is this the same with everyone else?
If the fix is quoted at 2 days and it takes them 30.... they're covering 30 days. (IMO). Not your fault they can't do things correctly. Take it up the chain.

Subaru did a timing belt for me on my old forester, one part apparently wasn't in stock and it took them 4 days total. I had a new legacy for 4 days, no charge, and a smile upon return. It depends on the dealer, but this particular issue is a major recall.... someone is covering a rental.
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Old 02-20-2019, 07:52 AM   #924
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So, if this recall is mandated by the NHTSA, theres a good change there WILL NOT be a recall in every country outside USA. On the other hand, some countries might follow suit. I guess it`s a waiting game..
Actually it wasn't mandated by the NHTSA, Subaru notified the NHTSA they were doing a voluntary recall.

Quote:
: From the Recall On November 1, 2018, Subaru filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of their intent to conduct a voluntary Safety Recall on 2013 model year Scion FR-S vehicles.
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