FT86 speedfactory - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

Silverdub · 06-13-2013, 11:14 PM

Last week, i exchanged a couple of private messages with ft86speedfactory. They seemed to be the best buisness to deal with. I could only find good reviews. Everytime they got back to me very quickly to let me know if they had the parts in stock or not. I went ahead and ordered 2 cusco oil filters and a grimspeed oil cap. They told me it was 165 shipped and the only payment option for me was paypal since i am canadian to prevent fraud. 15 minutes later my payment was made.

Since then i sent 2 pms to confirm they got my money and to figure out if the items had shipped but they never got back at me. I looked at their profile and they did log in since then. Have i got scammed or what? I dont want to write a negative feedback just yet or open a dispute on paypal but is that my only option?

Yo please get back to me

Max

Asphalt~86 · 06-13-2013, 11:23 PM

Nah brah you don't have anything to worry about. Running a business takes time and even though they have logged in since, it doesn't mean they were doing anything at all even other than trolling forums like you and I.

They are good people. Jeremy and his gang have nothing but the customer in their best interest, just give them some time.

P.S. if it was me, I'd neglect you just cus you're Canadian :happy0180:

Silverdub · 06-13-2013, 11:33 PM

I hope its at least been shipped since it was in stock

whataboutbob · 06-13-2013, 11:41 PM

I've dealt with them and you have nothing to worry about. They'll get your stuff to you.

shiumai · 06-13-2013, 11:49 PM

LOL - i did the same thing earlier this week when i ordered the rexspeed mirrors via PM/email and paypal, not off their website. i expected a 'we've received your payment' PM or email and didn't receive anything. a day later, i was a bit nervous as i had not heard back and i PM'd them again to follow up. they replied soon after with 'we've shipped your order!' (and included a tracking number). the mirrors showed up just a couple of days later.

i'm thinking that because you don't get an automated response as you would when ordering off the website, it may take a bit longer to get an order confirmation (if any) as they have to go through PMs or emails. but, from the time i paid to the time i received the product, it was very fast (i first PM'd them on a sunday, paid via paypal on sunday, and received the mirrors on wednesday). i'd have no worries ordering the same way again from them.

oTaGGeDo · 06-14-2013, 12:01 AM

Same story here they are great guys just be patient! I'm only buying from them best prices

JPxM0Dz · 06-14-2013, 12:35 AM

You should be good to go! They are a little slow to respond in threads, but emails and shipping confirmations are very quick

I bought coilovers in the fall from them, was a perfect transaction and ordered SPC LCA and a few other items directly from their website 2 days ago. Got email confirmation of shipment today!

Sent from my Note 2 on Omega Rom

Silverdub · 06-14-2013, 07:03 PM

Thats a good enough explanation i guess, no tracking but as long as i get my stuff!

Quote:

Originally Posted by FT-86 SpeedFactory

Hi Max,

Sorry, we have been quite busy getting ready for 86 Expo in Las Vegas and have been travelling the last 2 days to get here.

Your parts were shipped USPS on Monday and your tracking is at our office....I think you will probably see the parts before we get back to the office to get that for you...

If you need anything else, please let us know.

Thank you,
-Yo

TOZER · 06-19-2013, 10:35 PM

I've sent them 3 emails and 1 pm, still not one reply...

I wish at this point I would've ordered directly from @PERRIN and spend the extra 100

FutureFT86 · 06-19-2013, 10:42 PM

No no don't worry. Im Canadian also and ordered over 1000$ in items over span of about 3 months. I asked them to hold the items I paid for until everything was in stock. I didn't get any confirmation until the entire order was shipped. Jeremy was very very cooperative and had the best prices. I admit he didn't reply right away but always did eventually. I'm sure he's a busy guy.

86_ZN6 · 06-19-2013, 10:57 PM

ft86speedfactory just attended the 86 expo in las vegas. they drove from iowa to las vegas and then back.

pretty sure they will get back to you once they are back in business

TOZER · 06-19-2013, 11:17 PM

hopefully you're right

Silverdub · 06-19-2013, 11:29 PM

Just got my parts this morning, will deal again!

whataboutbob · 06-20-2013, 12:35 AM

They were taking some time to do a road trip. I'd be very surprised if you don't get your stuff.

06-13-2013, 11:14 PM	#1
Silverdub Boostin' Join Date: Jun 2012 Drives: FRS-T Location: Montreal Posts: 1,042 Thanks: 337 Thanked 489 Times in 241 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	FT86 speedfactory Last week, i exchanged a couple of private messages with ft86speedfactory. They seemed to be the best buisness to deal with. I could only find good reviews. Everytime they got back to me very quickly to let me know if they had the parts in stock or not. I went ahead and ordered 2 cusco oil filters and a grimspeed oil cap. They told me it was 165 shipped and the only payment option for me was paypal since i am canadian to prevent fraud. 15 minutes later my payment was made. Since then i sent 2 pms to confirm they got my money and to figure out if the items had shipped but they never got back at me. I looked at their profile and they did log in since then. Have i got scammed or what? I dont want to write a negative feedback just yet or open a dispute on paypal but is that my only option? Yo please get back to me Max __________________ My custom turbo build up thread!

06-13-2013, 11:33 PM	#3
Silverdub Boostin' Join Date: Jun 2012 Drives: FRS-T Location: Montreal Posts: 1,042 Thanks: 337 Thanked 489 Times in 241 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	I hope its at least been shipped since it was in stock __________________ My custom turbo build up thread!

06-19-2013, 10:42 PM	#10
FutureFT86 Senior Member Join Date: Aug 2011 Drives: 13 Scion FR-S Location: montreal Posts: 132 Thanks: 76 Thanked 16 Times in 15 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	No no don't worry. Im Canadian also and ordered over 1000$ in items over span of about 3 months. I asked them to hold the items I paid for until everything was in stock. I didn't get any confirmation until the entire order was shipped. Jeremy was very very cooperative and had the best prices. I admit he didn't reply right away but always did eventually. I'm sure he's a busy guy. __________________ Check out my build: Instagram @kawallito

06-19-2013, 11:17 PM	#12
TOZER Senior Member Join Date: Apr 2013 Drives: 2013 Whiteout FR-S Location: Brantford,Ontario Posts: 271 Thanks: 32 Thanked 93 Times in 61 Posts Mentioned: 10 Post(s) Tagged: 1 Thread(s)	hopefully you're right Last edited by TOZER; 03-01-2017 at 10:12 AM.

06-19-2013, 11:29 PM	#13
Silverdub Boostin' Join Date: Jun 2012 Drives: FRS-T Location: Montreal Posts: 1,042 Thanks: 337 Thanked 489 Times in 241 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	Just got my parts this morning, will deal again! __________________ My custom turbo build up thread!

06-13-2013, 11:23 PM	#2
Asphalt~86 Banned Join Date: Oct 2012 Drives: Asphalt AT Location: Midwest Posts: 813 Thanks: 324 Thanked 608 Times in 262 Posts Mentioned: 10 Post(s) Tagged: 0 Thread(s)	Nah brah you don't have anything to worry about. Running a business takes time and even though they have logged in since, it doesn't mean they were doing anything at all even other than trolling forums like you and I. They are good people. Jeremy and his gang have nothing but the customer in their best interest, just give them some time. P.S. if it was me, I'd neglect you just cus you're Canadian :happy0180:

06-13-2013, 11:49 PM	#5
shiumai Senior Member Join Date: Mar 2013 Drives: 2013 DGM BRZ, 2020 C8 Corvette Location: USofA! Posts: 1,760 Thanks: 963 Thanked 1,893 Times in 787 Posts Mentioned: 41 Post(s) Tagged: 1 Thread(s)	LOL - i did the same thing earlier this week when i ordered the rexspeed mirrors via PM/email and paypal, not off their website. i expected a 'we've received your payment' PM or email and didn't receive anything. a day later, i was a bit nervous as i had not heard back and i PM'd them again to follow up. they replied soon after with 'we've shipped your order!' (and included a tracking number). the mirrors showed up just a couple of days later. i'm thinking that because you don't get an automated response as you would when ordering off the website, it may take a bit longer to get an order confirmation (if any) as they have to go through PMs or emails. but, from the time i paid to the time i received the product, it was very fast (i first PM'd them on a sunday, paid via paypal on sunday, and received the mirrors on wednesday). i'd have no worries ordering the same way again from them.

06-14-2013, 12:01 AM	#6
oTaGGeDo Senior Member Join Date: Apr 2013 Drives: Currently driving a 2013 turbo Tc Location: Springfield MO Posts: 244 Thanks: 87 Thanked 27 Times in 19 Posts Mentioned: 1 Post(s) Tagged: 0 Thread(s)	Same story here they are great guys just be patient! I'm only buying from them best prices

06-19-2013, 10:35 PM	#9
TOZER Senior Member Join Date: Apr 2013 Drives: 2013 Whiteout FR-S Location: Brantford,Ontario Posts: 271 Thanks: 32 Thanked 93 Times in 61 Posts Mentioned: 10 Post(s) Tagged: 1 Thread(s)	I've sent them 3 emails and 1 pm, still not one reply... I wish at this point I would've ordered directly from @PERRIN and spend the extra 100

06-19-2013, 10:57 PM	#11
86_ZN6 Senior Member Join Date: Apr 2012 Drives: 86 ZN6 Location: SF Bay Area, NorCal Posts: 4,682 Thanks: 1,317 Thanked 2,072 Times in 1,222 Posts Mentioned: 126 Post(s) Tagged: 1 Thread(s)	ft86speedfactory just attended the 86 expo in las vegas. they drove from iowa to las vegas and then back. pretty sure they will get back to you once they are back in business

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