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Issues | Warranty | Recalls / TSB Problems, issues, recalls, TSBs


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Old 11-13-2018, 04:29 PM   #337
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Quote:
Originally Posted by Tcoat View Post
The "Blurb" is a part of instructions to the DEALER on how to deal with the recall. It is NOT a consumer document.
Need to read the whole thing in that context.


Loaner Vehicle Reimbursement Procedure




For customers who have experienced the condition or are uncomfortable driving their vehicle while Toyota prepares the remedy, a loaner vehicle or alternative transportation through Toyota Rent-A-Car can be claimed for $35 per day. Toyota is currently preparing the rental vehicle op codes. The Dealer Letter will be updated when these op codes are available, please hold claim filing until that time.




NOTE: Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached.





These are instructions on how the DEALER get's reimbursed from Toyota for any vehicles they loan or rent at no charge to customers not how much customers will be charged.
Remember that the dealers are not part of Toyota as a corporation they are simply their customers that buy and then resell the product.


I will go away again now.



Europe is a very "FAKE" compliant to US regulations model for customers. 28 national bureaus of transportation, each one of them acting with no co-operation and no real US "class action" law for citizens.
Toyota Europe offered some info's on recall checker site but Subaru NV doesn't recognize any recall yet. I doubt they don't know that they are the company, they produce the BRZ....
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Old 11-13-2018, 05:01 PM   #338
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Originally Posted by Trap63 View Post
Europe is a very "FAKE" compliant to US regulations model for customers. 28 national bureaus of transportation, each one of them acting with no co-operation and no real US "class action" law for citizens.
Toyota Europe offered some info's on recall checker site but Subaru NV doesn't recognize any recall yet. I doubt they don't know that they are the company, they produce the BRZ....
What the HELL does any of this have to do with my comment on dealers being reimbursed for loaner cars?
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Old 11-13-2018, 05:09 PM   #339
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Originally Posted by Tcoat View Post
What the HELL does any of this have to do with my comment on dealers being reimbursed for loaner cars?
..about the big lucky you get in US...for dealers too other than customers. No deal for us.

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Old 11-13-2018, 06:50 PM   #340
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Quote:
Originally Posted by Tcoat View Post
The "Blurb" is a part of instructions to the DEALER on how to deal with the recall. It is NOT a consumer document.
Need to read the whole thing in that context.


Loaner Vehicle Reimbursement Procedure




For customers who have experienced the condition or are uncomfortable driving their vehicle while Toyota prepares the remedy, a loaner vehicle or alternative transportation through Toyota Rent-A-Car can be claimed for $35 per day. Toyota is currently preparing the rental vehicle op codes. The Dealer Letter will be updated when these op codes are available, please hold claim filing until that time.




NOTE: Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached.





These are instructions on how the DEALER get's reimbursed from Toyota for any vehicles they loan or rent at no charge to customers not how much customers will be charged.
Remember that the dealers are not part of Toyota as a corporation they are simply their customers that buy and then resell the product.


I will go away again now.



That makes much more sense than charging customers $35 a day. Thanks for the clarification.
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Old 11-14-2018, 08:01 AM   #341
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Quote:
Originally Posted by Tcoat View Post
….These are instructions on how the DEALER get's reimbursed from Toyota for any vehicles they loan or rent at no charge to customers not how much customers will be charged.
Remember that the dealers are not part of Toyota as a corporation they are simply their customers that buy and then resell the product....
Agh! That makes sense. I wasn't looking at it that way.
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Old 11-14-2018, 08:14 AM   #342
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Yeah
That makes a lot more sense. Last time my car was at the shop they loaned me a Prius for a few days while they changed my transmission.
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Old 11-14-2018, 11:49 AM   #343
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Quote:
Originally Posted by Rampage View Post
Pretty much ALL the affected cars are outside the warranty period already as the power train warranty is 5 Years. Being that it is an admitted design and material defect. I am inclined to think that they would have to fix it and anything else that broke in the engine because of it but I also know if they could fight it, they would.
I'm still going to venture, that the letter will give you a time frame, to at least initiate the recall repair. If the owner decides to not have the remedy done, and then drops a valve (can you "drop" a valve in a boxer?), outside of this time frame, it will be on the owner.
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Old 11-14-2018, 01:06 PM   #344
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If the valve is not out of the way when the piston returns to the top of the stroke because the spring does not return it to the closed position and the piston hits it then I consider it "dropped".
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Old 11-14-2018, 01:08 PM   #345
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Old 11-14-2018, 01:14 PM   #346
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Quote:
Originally Posted by Gunman View Post
I'm still going to venture, that the letter will give you a time frame, to at least initiate the recall repair. If the owner decides to not have the remedy done, and then drops a valve (can you "drop" a valve in a boxer?), outside of this time frame, it will be on the owner.
I reckon it's more of a "letting go of it" -


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Old 11-14-2018, 01:22 PM   #347
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Quote:
Originally Posted by Tcoat View Post
The "Blurb" is a part of instructions to the DEALER on how to deal with the recall. It is NOT a consumer document.
Need to read the whole thing in that context.


Loaner Vehicle Reimbursement Procedure




For customers who have experienced the condition or are uncomfortable driving their vehicle while Toyota prepares the remedy, a loaner vehicle or alternative transportation through Toyota Rent-A-Car can be claimed for $35 per day. Toyota is currently preparing the rental vehicle op codes. The Dealer Letter will be updated when these op codes are available, please hold claim filing until that time.




NOTE: Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached.





These are instructions on how the DEALER get's reimbursed from Toyota for any vehicles they loan or rent at no charge to customers not how much customers will be charged.
Remember that the dealers are not part of Toyota as a corporation they are simply their customers that buy and then resell the product.


I will go away again now.



That's how I read it. Surprised to see so many people understood it a different way.
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Old 11-14-2018, 01:31 PM   #348
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That's how I read it. Surprised to see so many people understood it a different way.
I originally read it as only this portion applying to the dealer

Quote:
Toyota is currently preparing the rental vehicle op codes. The Dealer Letter will be updated when these op codes are available, please hold claim filing until that time.
Meaning that this is the code to use to get the $35 price for the owner was forthcoming, not that the $35 would be reimbursed back to the dealer for providing a car.

@Tcoat 's interpretation makes more sense though.
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Old 11-14-2018, 02:30 PM   #349
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From a customer service standpoint, it would make sense that Toyota dealerships would want to support their customers and the dealership offers an incentive for them to do so.

I plan to ask, though I'm sure I wouldn't incur an issue in the time it takes them to process my warranty claim and perform the service request, I'd love to keep my car off the brine washed roads
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Old 11-15-2018, 03:37 PM   #350
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The really sad thing about this...is the fact that I don’t trust any dealer mechanics. Why? Because in my 40+ years of car ownership, and every time I had a car repaired under warranty, they have screwed up. Simple things from bolts left loose, to broken new parts installed wrongly. Yes, they eventually fixed them, but only after I found them. In the meantime, l was left wondering if the total repairs were done right. I mean, the ones I cant see.
I don’t put all the blame on the mechanics. I know how much pressure from management they are under to rush and finish a repair. For dealers, profits are #1 incentive and the only way to make a garage profitable is to push as many cars as they can on a daily basis.
Recalls pay dealerships a set amount per car, not as much as retail clients pay. So, their incentive to work on recalls is not as high as with paying clients...scary right?
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