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Old 11-19-2012, 11:44 PM   #15
ngabdala
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I've placed several orders. No issues. I get my items sooner than the expected dates posted on their website.

My only complaint is they won't sell me the STI rims for 50% off
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Old 11-20-2012, 01:11 PM   #16
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Nigel is legit. I know him from ClubLexus back in the day.
Great communication and great prices.
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Old 03-15-2013, 03:32 PM   #17
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Nigel is great. I have ordered a lot of things from him. Just waiting on the fog light bezels right now!
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Old 03-16-2013, 12:13 PM   #18
Bahraini86
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Nothing but great experience with Nigel
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Old 06-13-2013, 04:43 PM   #19
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I ordered an armrest that I thought was only available in Europe. Nigel told me up front it would take two weeks before it would be shipped. It actually shipped sooner. :-) He also emailed me a tracking email and I was able to follow the delivery of the shipment. It arrived as promised and it perfect condition. I would definitely recommend Nigel!
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Old 07-23-2013, 12:45 PM   #20
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I've been happy with his service so far. Order the armrest and clear corners about a week or so ago and shipped without any issues. Scheduled to be delivered today. Can't wait.

Edit: I just received my order and everything checks out.

Last edited by FrancoFRS; 07-23-2013 at 09:13 PM.
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Old 07-23-2013, 01:26 PM   #21
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Great experience with Nigel. No issues on any order!!
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Old 08-20-2013, 08:04 PM   #22
Skyllz
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updated further down on the 23rd...

Last edited by Skyllz; 08-23-2013 at 12:42 PM.
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Old 08-23-2013, 09:31 AM   #23
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I'm not so happy with my experience with Nigel so far. Poor communication and the website sucks as the inventory is incorrect.

I ordered two parts from him. First is the OEM armrest available in Europe for the FRS and the second part is the blue Subaru engine cover. I always try to order multiple items from vendors to save on shipping costs. I had everything in my cart and the armrest said 7-10 wait and the engine cover said "out of stock". I removed the engine cover from the cart and upgraded the shipping to 2-day air on the armrest. After a 7-10 day wait on inventory I didn't want to wait another week to ship from CA. I left a note during checkout stating that I also want the engine cover but the site says out of stock. No reply.

I then emailed him a day later and told him exactly what happened. He emailed me back the following day saying that the site is wrong and they do have the engine cover in stock. I said "great, I'll take it. Just send it with my armrest to save shipping costs." He replied and said that was fine. So I again went back to the site and purchased the engine cover (still says out of stock) and it made me select a shipping option. I selected ground as I already discussed with Nigel including it in my order for the armrest and explained in the memo box again. I also followed up with an email saying to send it two day with the armrest and refund me the difference. Another two days passes and he emails me to say that he is going to ship the engine cover now so I don't have to wait. Not what I wanted and I think he just wanted to so he didn't have to refund shipping costs. He said he would send it "tomorrow" at 3AM Tuesday night/weds morning here on east coast. I still haven't received a tracking number or an email saying that it has shipped.

At this point I'm getting upset with the company as the communication sucks.. Waiting days for a reply is total BS. Second, the website isn't accurate at all and caused these problems. I have spent an additional $20 to ship the second item that should've just been included with the first item as I requested from the beginning. Now the second item is no where to be found and no updates since Tuesday when he said it would ship tomorrow.

I, like many others, like knowing where my parts are after I pay for them. Maybe it's my OCD...maybe I'm always watching out for shady people. When I pay for a part it then belongs to me so I want to know where it is and when I will receive it. That's what tracking numbers are for. Perrin sends them out same day. So does FA20Club. So has every other vendor I have dealt with thus far.

I'm not happy at all currently and at this point I doubt I will order from them ever again. Sad because I have a long list of parts I'm ready to buy from the site but didn't want to send him $2k on a first order only to be screwed over.

Oh, one last kicker... I wanted the Red STi push button. I asked if his is the plug and play model or if it requires a re-wire of ignition harness. His reply was that he didn't know. How can I order a $150 button, only because its red, if I don't even know if it works with my car and either does the person selling it to me??

Bad experience so far.. I really hope he makes all this right as I'd love to order more but I have zero confidence at all in this company currently.

Sorry for the long post. I felt I should share my experience here for the rest of the community to see before purchasing from Nigel.



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Old 08-23-2013, 12:28 PM   #24
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NIGEL-JDM Parts... Never again.

Aug 4th I ordered my center console panels, showing in stock, pay an extra 20$ for 3-5 day delivery on top of the 40-something they asked for to ship to Canada. I'm tall and my right knee hurts when I drive the car from rubbing on the center console all the time.

After 3 unanswered emails asking what was going on and requesting an update last week, I all I got an email with a tracking number saying it was shipped on the 15th.

We are now the 23th, end of day, and I still have not received my stuff. Maybe this week... Tracking shows it left LA on the 16th and stops there.

And they still dont reply to any emails asking about why it took over a week to ship my order, what's the point of paying extra for faster 3-5 business day shipping if you cant ship it to begin with?

I dont care about the 20$ as much as the delays and that is was supposed to be in stock and being offered an option to get it sooner. To ultimately get it almost 3 weeks later.

I'm done with my rant of the day...
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Old 04-07-2017, 02:13 PM   #25
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Anyone know if Nigel JDM is still in business?
Website is still up. Ordered a wing. Sitting at week 6 right now.
Site says 6-8 weeks, so not stressing BUT... the last thread date was back in 2013!
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Old 04-07-2017, 03:15 PM   #26
weederr33
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They are still out and about, but getting things from japan does take a while. I had ordered a few things and it took a while, but they seem to get back via email fairly quickly.
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Old 04-10-2017, 08:49 PM   #27
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Does anyone know what courier they use to ship? They gave me tracking but not the courier..
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Old 04-20-2017, 11:07 PM   #28
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FWIW - I placed an order Feb 16 and just got it today. A tad over 8 weeks.
Given their website says "6-8 weeks" I'd call that meeting expectations.

I ordered the TRD wing off their website. Shipping was $60. Sent by Airmail from Hong Kong. It's a genuine TRD part and packed VERY well. At $330 and change all in when I ordered it, I'd call that an incredibly great buy for an OEM part.

Soooo stoked to get it installed!
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