Official FA20Club Customer Service Thread - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

ZionsWrath · 01-08-2014, 09:30 PM

wrxgoose · 01-08-2014, 09:35 PM

and this was the baseline.

edit: sorry, i thought i flipped the first pic in photobucket

DJCarbine · 01-08-2014, 10:06 PM

Quote:

Originally Posted by wrxgoose

wrong tune like this?

which he then blamed on my car

Nah, got sent a flexfuel tune so it was dumping fuel. Got taken care of very quickly, but still something I would rather not happen... a mistake in a tune could be catastrophic

wrxgoose · 01-08-2014, 10:07 PM

a flexfuel tune for a blower running 93 octane? that is still bad, and scared the hell out of me, which was why i reached out to another tuner as soon as i saw that AF map

CK_Bladesmith · 01-08-2014, 10:11 PM

Not meaning to thread jack, but I ordered my innovate kit plus fa20club intercooler kit and 70mm pulley 10-21-13. I still have not gotten everything for the intercooler yet. Got my fingers crossed though.

diss7 · 01-08-2014, 10:22 PM

Two things:
1. THis type of thread should be posted in the area that has been setup for it. Putting it here just to get a bigger audience is not sound reasoning. Nor is doing it so the vendor will see it. You can mention/tag him in the thread. Having these types of reviews where they are meant to go, makes it easier for someone to see. If I want to read up on vendors, I go there.
2. I have used FA20CLUB and I was happy with the service I received.

lexusb3 · 01-08-2014, 10:25 PM

the drama lol its just 5000 jk jk....im sure you will get your stuff and be super happy at the end everything always works out

lexusb3 · 01-08-2014, 10:26 PM

Quote:

Originally Posted by diss7

Two things:
1. THis type of thread should be posted in the area that has been setup for it. Putting it here just to get a bigger audience is not sound reasoning. Nor is doing it so the vendor will see it. You can mention/tag him in the thread. Having these types of reviews where they are meant to go, makes it easier for someone to see. If I want to read up on vendors, I go there.
2. I have used FA20CLUB and I was happy with the service I received.

i was happy too

psyclone07 · 01-08-2014, 10:29 PM

I understand the frustration by the op and many others. If I order from them I would be doing install myself so half the hassle is gone. Extended wait periods really suck though especially with false promises. I hope everyone gets what they want in the end.

Hope they get it sorted out.

I still plan to buy my kit from them. Just going to wait for the smoke to clear. Great numbers and great pricing.

feldy · 01-08-2014, 10:31 PM

I have used FA20 in the past. All orders went smooth, but the last order for a front pipe from them got a refund after a month of waiting. I too was told this week, this week. In the end I figured he was working on Frs300s car and it was no big deal. I ended up with a Berk HFC pipe. I still will order from him if the price is right but moved on to another vendor for most things.

lexusb3 · 01-08-2014, 10:35 PM

Quote:

Originally Posted by psyclone07

I understand the frustration by the op and many others. If I order from them I would be doing install myself so half the hassle is gone. Extended wait periods really suck though especially with false promises. I hope everyone gets what they want in the end.

Hope they get it sorted out.

I still plan to buy my kit from them. Just going to wait for the smoke to clear. Great numbers and great pricing.

you will love it the car is night and day and it runs hard i agree some have bad stories but every successful business is not perfect. but all should end well I'm sure i have faith and we all be happy and boosting

JonnyJames · 01-08-2014, 11:20 PM

I can say first hand I've had a great experience thus far with their work. My car is much better than before and I plan on doing a lot more with them, especially after riding in some of their turbo owners cars and speaking with Toni first hand. As far as finished product, seems they always deliver...

I feel for you guys waiting though, and it definitely sounds to be frustrating... I've been lucky and always recieved great communication from both Toni and Andy. Maybe it's a case of bad organization and not enough hands, but from meeting with him first hand I can say Toni is a standup guy and does great work...

I hope they can improve on this because I know this is their livelihood and coming from a small business background with less hands it's not always easy. Some people are going a little to far with the ill wishes toward their business. This platform is still pretty damn new and they've put a lot of work in to help develope it further. Really hope they can get 100% streamlined on the communication some of the issues people seem to be having because outside of that they're unparalleled in results.

phloozy · 01-08-2014, 11:21 PM

This is why I take everything on forums with a grain of salt. Most members just parrot what they hear from other people. One month visconti unanimously puts out the best tunes, the next he is unanimously a talent less loser. Same thing seems to be happening with FA20Club now. Last time I was here toni was a god wtf happened.

Touge_ninja · 01-08-2014, 11:26 PM

its all fun and games till someone blows a car up/screws someone over......

01-08-2014, 09:35 PM	#16
wrxgoose WUB WUB Join Date: Aug 2012 Drives: 2013 Firestorm Location: Charlotte Posts: 2,788 Thanks: 313 Thanked 1,573 Times in 858 Posts Mentioned: 52 Post(s) Tagged: 1 Thread(s)	and this was the baseline. edit: sorry, i thought i flipped the first pic in photobucket __________________ Build thread: http://www.ft86club.com/forums/showthread.php?t=40850 no more blower power

01-08-2014, 10:07 PM	#18
wrxgoose WUB WUB Join Date: Aug 2012 Drives: 2013 Firestorm Location: Charlotte Posts: 2,788 Thanks: 313 Thanked 1,573 Times in 858 Posts Mentioned: 52 Post(s) Tagged: 1 Thread(s)	a flexfuel tune for a blower running 93 octane? that is still bad, and scared the hell out of me, which was why i reached out to another tuner as soon as i saw that AF map __________________ Build thread: http://www.ft86club.com/forums/showthread.php?t=40850 no more blower power

01-08-2014, 10:11 PM	#19
CK_Bladesmith Senior Member Join Date: Feb 2013 Drives: Raven FR-S Location: Victoria TX Posts: 335 Thanks: 372 Thanked 95 Times in 75 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	Not meaning to thread jack, but I ordered my innovate kit plus fa20club intercooler kit and 70mm pulley 10-21-13. I still have not gotten everything for the intercooler yet. Got my fingers crossed though. __________________ Raven FR-S mods: Unichip, Ground Control street coilovers with camber plates and strut tower brace, SPC Lca's, Drag DR-38 wheels with Dunlop Direzza DZ101s, Perrin CAI and silicone inlet tube, Perrin 3" resonated catback, Perrin high flow catted front pipe, Rev Works UEL header.

01-08-2014, 10:31 PM	#24
feldy Senior Member Join Date: Aug 2011 Drives: 2013 FRS Asphalt Location: SF Bay Area Posts: 1,155 Thanks: 309 Thanked 335 Times in 212 Posts Mentioned: 21 Post(s) Tagged: 0 Thread(s)	I have used FA20 in the past. All orders went smooth, but the last order for a front pipe from them got a refund after a month of waiting. I too was told this week, this week. In the end I figured he was working on Frs300s car and it was no big deal. I ended up with a Berk HFC pipe. I still will order from him if the price is right but moved on to another vendor for most things. __________________ 2013 Scion FR-S AT Picked up 5/30/2012

01-08-2014, 11:21 PM	#27
phloozy Senior Member Join Date: Mar 2013 Drives: Scion FR-S Location: United States Posts: 743 Thanks: 46 Thanked 397 Times in 211 Posts Mentioned: 10 Post(s) Tagged: 0 Thread(s)	This is why I take everything on forums with a grain of salt. Most members just parrot what they hear from other people. One month visconti unanimously puts out the best tunes, the next he is unanimously a talent less loser. Same thing seems to be happening with FA20Club now. Last time I was here toni was a god wtf happened. __________________ My build thread, slowly but surely http://www.ft86club.com/forums/showthread.php?t=40509

01-08-2014, 09:30 PM	#15
ZionsWrath Thanks Join Date: Apr 2013 Drives: BRZ Location: NY Posts: 4,163 Thanks: 5,989 Thanked 3,100 Times in 1,498 Posts Mentioned: 38 Post(s) Tagged: 3 Thread(s)

01-08-2014, 10:22 PM	#20
diss7 Banned Join Date: Sep 2012 Drives: AE86, 2x GT86, TE27 Location: Christchurch NZ Posts: 1,478 Thanks: 826 Thanked 1,179 Times in 522 Posts Mentioned: 33 Post(s) Tagged: 0 Thread(s)	Two things: 1. THis type of thread should be posted in the area that has been setup for it. Putting it here just to get a bigger audience is not sound reasoning. Nor is doing it so the vendor will see it. You can mention/tag him in the thread. Having these types of reviews where they are meant to go, makes it easier for someone to see. If I want to read up on vendors, I go there. 2. I have used FA20CLUB and I was happy with the service I received.

01-08-2014, 10:25 PM	#21
lexusb3 Banned Join Date: Feb 2013 Drives: FRS Location: florida Posts: 1,478 Thanks: 736 Thanked 570 Times in 434 Posts Mentioned: 110 Post(s) Tagged: 1 Thread(s)	the drama lol its just 5000 jk jk....im sure you will get your stuff and be super happy at the end everything always works out

01-08-2014, 10:29 PM	#23
psyclone07 Senior Member Join Date: Dec 2013 Drives: WRB BRZ Location: Seymour, CT Posts: 163 Thanks: 24 Thanked 37 Times in 29 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I understand the frustration by the op and many others. If I order from them I would be doing install myself so half the hassle is gone. Extended wait periods really suck though especially with false promises. I hope everyone gets what they want in the end. Hope they get it sorted out. I still plan to buy my kit from them. Just going to wait for the smoke to clear. Great numbers and great pricing.

01-08-2014, 11:20 PM	#26
JonnyJames Member Join Date: Sep 2013 Drives: 2013 Whiteout FR-S Location: Hutto Posts: 88 Thanks: 41 Thanked 14 Times in 13 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	I can say first hand I've had a great experience thus far with their work. My car is much better than before and I plan on doing a lot more with them, especially after riding in some of their turbo owners cars and speaking with Toni first hand. As far as finished product, seems they always deliver... I feel for you guys waiting though, and it definitely sounds to be frustrating... I've been lucky and always recieved great communication from both Toni and Andy. Maybe it's a case of bad organization and not enough hands, but from meeting with him first hand I can say Toni is a standup guy and does great work... I hope they can improve on this because I know this is their livelihood and coming from a small business background with less hands it's not always easy. Some people are going a little to far with the ill wishes toward their business. This platform is still pretty damn new and they've put a lot of work in to help develope it further. Really hope they can get 100% streamlined on the communication some of the issues people seem to be having because outside of that they're unparalleled in results.

01-08-2014, 11:26 PM	#28
Touge_ninja Sending rods to their doo Join Date: Jul 2012 Drives: 700HP STi Location: Seattle WA Posts: 1,920 Thanks: 169 Thanked 536 Times in 364 Posts Mentioned: 49 Post(s) Tagged: 0 Thread(s)	its all fun and games till someone blows a car up/screws someone over......

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