01-09-2014, 07:12 AM | #57 |
Banned
Join Date: Feb 2013
Drives: FRS
Location: florida
Posts: 1,478
Thanks: 736
Thanked 570 Times in 434 Posts
Mentioned: 110 Post(s)
Tagged: 1 Thread(s)
|
|
01-09-2014, 07:21 AM | #58 | |
Super 86
Join Date: May 2013
Drives: Red 86 GTS
Location: Aus/Perth
Posts: 361
Thanks: 124
Thanked 252 Times in 128 Posts
Mentioned: 9 Post(s)
Tagged: 0 Thread(s)
|
Quote:
I own the P3 vent guage he bought, he on-sold it once it arrived and it had FA20club written on it. I can guarentee that his payment had cleared within a few days, It still took FA20Club a loooooong time to ship the thing. I had a good experience with FA20club when i got my exhaust back in March 2013. But given the overwhelming negative feedback as of late it's hard to ignore. FRS300 and a few other with horror stories. The fact i asked for shipping quotes on a few things but never recieved a reply. I won't be using FA20club again. If you want to know what awesome customer service is, come to Australia, I've had Autotechnik in Sydney do me a shipping quote and take payment at midnight on new years day for some wheels. I've had Sprintex come out to my house with the freaking prototype Sprintex/Innovate blower 86 just to help with a problem i had. You telling people to chill out and be happy when they are being lied too and have to wait ridiculous amounts of time for products they were told were in stock in just a kick in the nuts.
__________________
230rwhp/184ftlb on 98RON/93AKI
Build thread Red 86 GTS MT | Sprintex Intercooled Twin Screw SC | Invidia N1 | Mocal 10 row | Invidia Front Pipe | Motiv Overpipe| Enkei RPF01 with Bridgestone RE002s | MCA Blue Coilovers | Radium Catch Can |
|
01-09-2014, 07:38 AM | #59 |
Senior Member
Join Date: Feb 2012
Drives: Mazda MX-6 Turbo, Toyota GTS86 37J
Location: Perth, Western Australia
Posts: 1,262
Thanks: 487
Thanked 743 Times in 413 Posts
Mentioned: 20 Post(s)
Tagged: 0 Thread(s)
|
Hahaha @lexusb3 is just a FA20 fanboy, the gauge was paid using PayPal linked to my creditcard.. how the hell can the funds NOT be cleared?
"I wold for a corporation and sometime you need feedback both positive and negative" your the sucker that can't spell my friend. I wouldn't be surprised if you were toni's bitch or himself posting this. Btw, the P3Cars vent is one of the 'must-have' parts for the car. Just don't get the FA20Crap one cos its silkscreened.. but mainly because toni will forget you paid for it, or forget to send it off.. or.. yeah.. say he will send it off but forget to send it off.. then you remind him.. but he forgets. Yeah, that's it.
__________________
[CENTER]
Build thread |
01-09-2014, 07:39 AM | #60 | |
Big in Japan
Join Date: Jul 2013
Drives: turBRZ
Location: North Metro Atlanta, GA
Posts: 602
Thanks: 217
Thanked 210 Times in 135 Posts
Mentioned: 6 Post(s)
Tagged: 1 Thread(s)
|
Quote:
|
|
The Following User Says Thank You to GTHachiRoku For This Useful Post: | Jason@DSG (01-09-2014) |
01-09-2014, 07:42 AM | #61 |
Banned
Join Date: Feb 2013
Drives: FRS
Location: florida
Posts: 1,478
Thanks: 736
Thanked 570 Times in 434 Posts
Mentioned: 110 Post(s)
Tagged: 1 Thread(s)
|
They were takumis!!
|
01-09-2014, 08:15 AM | #62 |
Member
Join Date: Feb 2013
Drives: GT86
Location: santo domingo
Posts: 63
Thanks: 0
Thanked 16 Times in 7 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
|
i had a bad experiance also
logs where not responded still waiting for e85 tune (4 month) and my brother is still waiting for the turbo kit (4 month) even some pms are not return and call never answers |
The Following User Says Thank You to anajri For This Useful Post: | slicktop (01-09-2014) |
01-09-2014, 08:23 AM | #63 |
Senior Member
Join Date: Jul 2012
Drives: 2013 SWP BRZ
Location: New York
Posts: 2,240
Thanks: 458
Thanked 878 Times in 556 Posts
Mentioned: 34 Post(s)
Tagged: 0 Thread(s)
|
I've used FA20Club, and its been hit and miss. Had great customer service at one point, which then disappeared for a while. Ordered a P3 gauge along with injectors that took over 2 weeks to ship when they were in stock, that were supposedly shipped out on this day, and on this day, etc.
Then I got my package thinking it was everything and I still didn't receive my injectors, and had to wait longer on them. It was the same with my supercharger tune, I paid for it a week prior to getting the kit then had to call twice to finally get the tune sent over, which was not a very good base tune (that got resolved). I got all my stuff and have still been in contact every now and then with them though. I don't like burning bridges with people but figured i'd at least post up my experience for others to read. I used him for an NA tune and it went great. Tune was great, communication was great, etc. So i'm not sure if it was a influx of new customers, or maybe frs300's build, or whatever the case, but either way a customer is a customer and at the end of the day i'm no different than any other one. |
01-09-2014, 08:30 AM | #64 |
Senior Member
Join Date: Dec 2013
Drives: WRB BRZ
Location: Seymour, CT
Posts: 163
Thanks: 24
Thanked 37 Times in 29 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
|
Semi off topic***
Maybe we should have some sort of checklist with all the fittings and such that are supposed to come with the fa20 kit so members who are still waiting can make sure they have everything in the beginning rather than mid build. (Future buyers as well) I know it's not really a solution to a problem but would be helpful to have laid out somewhere. |
01-09-2014, 09:02 AM | #65 | |
Senior Member
Join Date: Mar 2013
Drives: 2013 Raven FRS 2JZ-GTE/V160 swapped
Location: Hampton, VA
Posts: 960
Thanks: 376
Thanked 623 Times in 315 Posts
Mentioned: 18 Post(s)
Tagged: 0 Thread(s)
|
Quote:
There's no wonder why him and lexusb3 get along so well. They're practically next door to each other. Maybe lexusb3 is fa20club.com lolololol |
|
01-09-2014, 09:18 AM | #66 |
Professional Smartass
Join Date: Jul 2012
Drives: White Out FRS
Location: Houston TX
Posts: 1,126
Thanks: 114
Thanked 610 Times in 308 Posts
Mentioned: 51 Post(s)
Tagged: 0 Thread(s)
|
This is hilarious. I love it. You mean to tell me you guys will actually get frustrated with a tuner who isn't Visconti? Amazing!
BTW My friend has an FA20Club header that took ages to ship,leaks at the flanges, and came catted when he ordered catless. So he took it off. I'll let him chime in on what @cobrabyte thinks of FA20. |
01-09-2014, 09:18 AM | #67 |
Banned
Join Date: Feb 2013
Drives: FRS
Location: florida
Posts: 1,478
Thanks: 736
Thanked 570 Times in 434 Posts
Mentioned: 110 Post(s)
Tagged: 1 Thread(s)
|
Lol na I work for Toyota corp you can look me up or if u want parts or a car call my office
|
01-09-2014, 09:52 AM | #68 |
Seems Legit
Join Date: Mar 2013
Drives: Toyota
Location: Here & There
Posts: 855
Thanks: 187
Thanked 438 Times in 250 Posts
Mentioned: 24 Post(s)
Tagged: 0 Thread(s)
|
Official FA20Club Customer Service Thread
There's no need to attack @lexusb3. If he's had a different experience with @FA20Club.com there's nothing wrong with that. He isn't the only customer who has had positive experiences, even though he's the most vocal. There is no collusion between him and Toni.
However, I don't think he needs to defend them. Allow Toni to defend himself.
__________________
No build thread. I don't want to be reminded of how much money I spent.
[insert profound quote here] |
The Following 2 Users Say Thank You to ecko04 For This Useful Post: | HunterGreene (01-10-2014), lexusb3 (01-09-2014) |
01-09-2014, 09:55 AM | #69 |
NASA SpecE30 Racer
|
He isn't FA20Club.com as I have met him multiple times personally. He is a cool guy that is just a little too enthusiastic about FA20Club.
__________________
- King Tut
Street/Track Car: 2006 Honda S2000 TT3 || Race Car: 1987 BMW 325is SpecE30 || Tow Vehicle: 2014 RAM 1500 EcoDiesel Sold Cars: 2012 BMW M3 || 2013 Subaru BRZ || 2012 Porsche Cayman R || 2009 Chevrolet Z06 || 2009 BMW M3 || 2004 BMW M3 || 2004 Nissan 350Z |
01-09-2014, 10:05 AM | #70 | |
Banned
Join Date: Feb 2013
Drives: FRS
Location: florida
Posts: 1,478
Thanks: 736
Thanked 570 Times in 434 Posts
Mentioned: 110 Post(s)
Tagged: 1 Thread(s)
|
Quote:
So we all have something in common |
|
|
|
Tags |
droppingtheballtoni, fab-worx/rda limited, fckuporderagaintoni, fixitagaintoni, no fire yet, shutup&shipmyturbo, toniscustomerservicesucks |
Thread Tools | Search this Thread |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
ecutek customer service | Frs32907 | User/Vendor/Sponsor Reviews, Feedback, Comments | 1 | 01-09-2014 12:09 AM |
Bad customer service | mid_life_crisis | Scion FR-S / Toyota 86 GT86 General Forum | 20 | 09-07-2013 06:41 PM |
FA20CLUB TURBO KIT - 57TRIM - CANADIAN CUSTOMER :D | Scalzo | Forced Induction | 31 | 07-03-2013 10:46 AM |
Customer Service! | BugeyedWagon | BRZ First-Gen (2012+) -- General Topics | 16 | 08-02-2012 01:47 PM |
Kronos is all about Customer Service...ask our customers! | KronosPerformance | Announcements, Contests, Giveaways | 2 | 07-23-2012 02:31 PM |