First week off to a bad start, and a bunch on non-starts

[Sigh-on-Rice]

I doubt anyone would describe "cricket" noise as "ticking" noise.
My guess is this noise, which is normal.

P.S. Thanks to Opie for the TSB. I added it to the TSB thread.

[infinite012]

You do NOT have to hold down the start button for the starter to completely crank the engine over. Just a single tap will start the car.

If the dealership is telling you to hold down the start button, they need to learn how the start button works.

[BCUZ BXR]

Originally Posted by Sigh-on-Rice

I doubt anyone would describe "cricket" noise as "ticking" noise.
My guess is this noise, which is normal.

P.S. Thanks to Opie for the TSB. I added it to the TSB thread.

I'll listen to that noise after work. However, the ticking noise definitely was not there before the CEL came on and I can hear it when the car is at idle.

Originally Posted by Marchy

yeah you don't have to hold down the start button, just a push and its good to go.

Yeah, I didn't think so.

[Sigh-on-Rice]

Originally Posted by BCUZ BXR

I'll listen to that noise after work. However, the ticking noise definitely was not there before the CEL came on and I can hear it when the car is at idle.

I see. My guess probably is wrong then. The noise I mentioned happens a few seconds after the engine goes to idle RPM.

I.e.
You're cruising at 2500 RPM.
Put it in neutral to slow down.
RPM goes to 600.
A few seconds later, rattle rattle rattle!

[BCUZ BXR]

Originally Posted by Sigh-on-Rice

I see. My guess probably is wrong then. The noise I mentioned happens a few seconds after the engine goes to idle RPM.

I.e.
You're cruising at 2500 RPM.
Put it in neutral to slow down.
RPM goes to 600.
A few seconds later, rattle rattle rattle!

Yeah, it isn't as much of a rattle as it sounds like valve tick. My old WRX had the valve tick noise all the time which is why I was keyed into not hearing it with the BRZ and then suddenly hearing it after the CEL.

[ft86Fan]

Originally Posted by BCUZ BXR

Called the dealership after lunch, a few hours after they were supposed to call me with an update. "Yes, we do have your car here... Oh, you wanted a status report?"

They called me back after a bit and said there was no CEL, but shouldn't the code still be in the ECU? They also said that I probably wasn't holding the start button down long enough, which didn't explain why it would actually turn over and THEN stall. It also didn't explain the ticking noise that started yesterday.

Why are there so many idiots working in a dealership? I took my car for in for the free Scion oil change and they didn't tighten my oil filter enough and it leaks. Also spilled oil when trying to fill it.

[SigmaHyperion]

If the TSB also covers cam position, it makes complete sense that you may hear a ticking sound. You've got a cam position sensor not positioned right that certainly could cause timing issues and generate a tick.

[BRZnut]

Originally Posted by BCUZ BXR

Called the dealership after lunch, a few hours after they were supposed to call me with an update. "Yes, we do have your car here... Oh, you wanted a status report?"

They called me back after a bit and said there was no CEL, but shouldn't the code still be in the ECU? They also said that I probably wasn't holding the start button down long enough, which didn't explain why it would actually turn over and THEN stall. It also didn't explain the ticking noise that started yesterday.

Basically, I think all they heard this morning is "Check engine light" and then stopped listening.

I can't believe they are trying to blow you off and making statements like this. Go in and have they start it in front of you.

And as everyone said, you don't hold the start button.....just put your foot on the brake, push and let go of the start button, and watch it start. (keep foot on the brake this entire time and don't try to put it in gear before it starts or it will stall)

[BCUZ BXR]

They said they didn't see anything wrong in regards to the stated issues. The ticking sound does seem to have gone away, but I'll have to figure out how I can 100% reproduce the stalling issue. I was able to reproduce the stalling issue again tonight, but it was after the service department closed. It is annoying, but I'll also be video capturing every start up for the next few days.

[L4NDO]

What dealership is this?

[BCUZ BXR]

Originally Posted by L4NDO

What dealership is this?

Capitol Subaru in San Jose.

I called back today saying that it happens now more than half the time I start the car, and I have 4 videos (in 48 hours) of it not starting proving that I'm not just "not holding the button down for long enough" as they told me. I now have an appointment for Wednesday.

[BRZnut]

can you post the videos?

[BCUZ BXR]

Originally Posted by BRZnut

can you post the videos?

Here they are:
[ame="http://www.youtube.com/watch?v=w7couL6JfIw"]Brand new Subaru BRZ wont start (1 of 4) - YouTube[/ame]

[ame="http://www.youtube.com/watch?v=hk06A1L-69s"]Brand new Subaru BRZ wont start (2 of 4) - YouTube[/ame]

[ame="http://www.youtube.com/watch?v=ncrK6poH7oI"]Brand new Subaru BRZ wont start (3 of 4) - YouTube[/ame]

[ame="http://www.youtube.com/watch?v=QbEt8jVodek"]Brand new Subaru BRZ wont start (4 of 4) - YouTube[/ame]

[BRZnut]

Could it be the gas that the dealer put in? Would be interesting to see if it clears up with the next tank of gas. If not, not normal. I have had 2-3 times since owning the car that it may take a little longer to turn over, but never had a stall like yours.