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11-11-2015, 12:26 AM | #1 |
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2015 BRZ Limited Head unit Problems
The sole issue with my 2015 BRZ Limited purchased March 2015, manufactured Oct 2014 is with the head unit not working consistently with my iPhone 4s. My 2013 BRZ worked fine, the 2015 model doesn't. Brandon Tomes in McKinney TX says it's a apple interface problem, so they have no fix on a Subaru USA level.
Is anyone else having a problem? When I took the car in for repair the Brandon Tomes maintenance personnel said to me Apple compatibility was a known problem. The problem exists even with the most current iPhone products they said. This was a known problem to Subaru USA when I bought the BRZ. I am considering starting a class action law suit against Subaru USA for selling a product with known problems that were not explained to BRZ purchasers beforehand. If you have had iPhone interface problems with your head unit I would appreciate u sharing with the FT86club forum membership. Thanks
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11-11-2015, 01:42 AM | #2 |
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Pretty sure there's a disclaimer saying that it may not work with app phones, or that not all functions are available with all phones.
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The Following User Says Thank You to aznatama For This Useful Post: | Brzzee (11-11-2015) |
11-11-2015, 08:04 AM | #3 | |
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You make a Very good point. I'll go look in the owners manual. Though thinking that one through, Do you read the owners manual before purchase? Did you sign documents during the purchase that said you read all the lawyer-ize and you understand there are built in design flaws that may may effect you? The last several cars from Subaru and Ford I've bought with navigation- communication-entertainment electronics I've thought of them more of computers that have a transportation function. My current Ford C-Max Energi with a Sony head unit works with IPhones. When a problem developed last month with its text-to-talk, Ford immediately replaced the unit under warranty. I'm not feeling the same love from Subaru. I purchased my BRZ as a fun DD. Subaru promoted itself as a safety conscious company. Hands free phone function is promoted as a safety feature. (Believe that hands free operation is not tested by the NTSB as part of its safety rating.) When hand-free fails and/or head unit to phone interface problems develop during a driving-communication session, ones eyes immedatiately are drawn to the head unit. I'm wondering how many accidents have been caused, how many deaths have occurred where that in-cabin distraction was a contributing factor. Any product liability lawyers out there? |
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11-11-2015, 08:56 AM | #4 |
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Maybe you should sue apple for making a phone that is not compatible with your BRZ.
In all seriousness, buy a new head unit if it bothers you, or buy a new phone. Class action lawsuits don't benefit anyone but lawyers. It would cost Subaru a lot of money, and i'm not interested in a $3 check while a lawyer makes millions.
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11-11-2015, 09:20 AM | #5 | |||
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Quote:
Quote:
-Car's headliner panel abruptly fell in you and caused an obstruction of vision -Manufacturer's built-in alarm started blaring while driving, causing you to be surprised and lose control of the vehicle -AC vent starts spewing refrigerant into the footwell or clogged drain pipe results in water dripping on your feet, startling you and causing you to lose control In-cabin distractions that's NOT the manufacturer's fault: -you playing with your phone -you playing with your stereo -you playing with controls while moving While driving, you're first and foremost priority is control of the vehicle and awareness of your surroundings. You should only be using all the other fancy nick-nacks when you're either fully stopped, or it's otherwise safe to do so. I believe this is also in the owner's manual as well as in your cell phone's owner's manual. Quote:
As for your point of suing Apple, bingo! OP, the car head unit's software may have been developed based on an older iOS version, and any future updates may have broken the features you are trying to use. Good luck proving that Subaru knew or should have known about the defect before the car was put on the market.
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The Following User Says Thank You to aznatama For This Useful Post: | Brzzee (11-11-2015) |
11-11-2015, 11:35 AM | #6 | |
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The Following User Says Thank You to Nickosport For This Useful Post: | Brzzee (11-11-2015) |
11-11-2015, 01:04 PM | #7 | |
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The Following User Says Thank You to BlackJesus For This Useful Post: | Brzzee (11-11-2015) |
11-11-2015, 09:38 PM | #8 |
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Appreciate the feedback from all. I contacted Subaru USA customer service today and was told that the iOS changes that cause problems are not Subaru's issue to resolve. Also said was that the 2015 model was tested with the IPhone 6. While at the dealer level iPhone 6 are have link issues. Yet at the national level the problem is not theirs to fix nor to coordinate with Apple to resolve the issue affecting their mutual owners.
Second call today went to Apple Customer Care. The tech knew nothing about the problem, went offline to research, and will email findings in a few days. Anything of interest I'll post on this thread. I purchased a iPhone 6 this afternoon. Paired it this evening. Hoping for the best. In all transparency my IPhone 4S began showing its age and may have contributed to the failure to maintain a pairing. The class action lawsuit is off the table. Again I appreciate the well thought responses. |
The Following User Says Thank You to Brzzee For This Useful Post: | Nickosport (11-12-2015) |
11-13-2015, 06:55 AM | #9 |
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Thought I'd share what I hope is one last bit of irony--the new Verizon iPhone 6 died within 20 hours of purchase. Verizon on-the-phone technician identified problem, verified and called the nearest store locating a replacement phone, and seemed genuinely concerned in resolving the problem to my complete satisfaction. What a breath of fresh air!
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