***OFFICIAL GET BESPOKE WORKING THREAD***

[Captain_Awesome_Pants]

For anyone who cares, I only got a boilerplate response:

-------------------------------
Hello Captain_Awesome_Pants,

Thank you for contacting Scion.

We appreciate the opportunity to address your inquiry.

At this time, Scion has not announced any plans to release Android support for the BeSpoke Premium Audio system at this time. If the system does come to support Android then the information will be posted on Scion.com..

If you have any further questions or comments, call us toll free at 1-866-70-SCION, Monday-Friday 5am-6pm PST and Saturdays 7am-4pm PST.

Thank you for your interest in Scion.

Lisa Prak
Scion Customer Experience

Customer By Web Form (Captain_Awesome_Pants) 03/18/2013 10:21 AM

Bought the Bespoke system and it seems to be lacking (to put it mildly). Since Android has greater market share than iPhone, when will an Android app be developed? What about a firmware update?

thanks
CAP

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We should collect these!

[Lonewolf]

What a joke. They still can't even get full functionality on Iphone 5 or IOS 6...android would be at least a year out with how slow this has been going.

I appreciate you setting this thread up though

[Lonewolf]

Here is the canned response that I received when I asked about the Iphone 5:

Thank you for contacting Scion.

We appreciate your interest in Scion.At this time, Scion has not announced any plans to make the iPhone 5 compatible with the BeSpoke Premium Audio system at this time.If the system does come to support the iPhone 5 then the information will be posted on Scion.com..

If you have any further questions or comments, call us toll free at 1-866-70-SCION, Monday-Friday 5am-6pm PST and Saturdays 7am-4pm PST.

Thank you for your interest in Scion.

Lisa Prak

Scion Customer Experience

***Either these reps don't know what is really going on, or Scion really doesn't care about the Bespoke....

[Captain_Awesome_Pants]

We appreciate your interest in Scion.At this time, Scion has not announced any plans to give a flying damn about your issues with the BeSpoke Premium Audio system at this time.If the system does come to support ...you know, ANYTHING.... then the information will be posted on Scion.com..
If you have any further questions or comments, call us toll free at 1-866-70-SCION, Monday-Friday 5am-6pm PST and Saturdays 7am-4pm PST where we will promptly re-read this statement to you in person.

Thank you for your interest in Scion. HAHAHAHAHAHAHAHAH ------> Bank

[Captain_Awesome_Pants]

Originally Posted by Lonewolf

Here is the canned response that I received when I asked about the Iphone 5:

Thank you for contacting Scion.

We appreciate your interest in Scion.At this time, Scion has not announced any plans to make the iPhone 5 compatible with the BeSpoke Premium Audio system at this time.If the system does come to support the iPhone 5 then the information will be posted on Scion.com..

If you have any further questions or comments, call us toll free at 1-866-70-SCION, Monday-Friday 5am-6pm PST and Saturdays 7am-4pm PST.

Thank you for your interest in Scion.

Lisa Prak

Scion Customer Experience

***Either these reps don't know what is really going on, or Scion really doesn't care about the Bespoke....

I love how its "at this time" twice. What a joke.

[Captain_Awesome_Pants]

So I created this for our sigs...



Feel free to use at will....

Thanks again to Husker for opening this up.

[husker741]

The more they hear about our dissatisfaction, the more likely they will help!

[mad_sb]

IF they want to make me happy they will find a way to mirror my phones display to the head unit and make the touch screen work to drive the phone. Something in between Mirrorlink and AppRadio.

Thankfully i only paid 200 for the bespoke option because i read all the reviews here first!

[Bristecom]

I agree that it is a joke. But then again, everything Scion does seems like a joke. What an aweful brand/company. Sorry about you guys getting screwed over.

[Flako]

Agreed the bespoke was a HUGE letdown for the money it cost

[Scaldy]

I saw one of your signatures. Good luck. I opted out of the Bespoke after I sat in the dealer car and played with it.

[Captain_Awesome_Pants]

Originally Posted by Flako

Agreed the bespoke was a HUGE letdown for the money it cost

Please take a minute to email Scion using Husker's link in the first post!

[Clembo]

Funny, I was at my dealer yesterday and the parts manager was telling me that the BeSpoke Premium Audio was listed in a Scion factory parts update he just received as "the best-selling accessory / option to date for the FR-S". I laughed and told him "you obviously haven't looked at any FR-S forums, have you?"

Could a company be that oblivious to reality today? Apparently so...

[mad_sb]

its the best selling because they stick it in almost every car that hits port and they wont remove them.

My response from Scion:

Response Via Email (JSer) 03/25/2013 06:02 AM
Hi Bruce,

Thank you for contacting Scion.

Your interest in Scion is appreciated.

We make every effort to manufacture a quality product by researching, testing, and constantly monitoring performance. Consumer opinion and perception also play an active role in our ongoing efforts to lead the automobile industry in quality, innovation, styling, and reliability.

It is through communications such as yours that we become aware of the reactions and expectations of our customers; and we sincerely appreciate the time you have taken to provide your feedback.

Please feel free to contact us should you have any further questions or comments. We would be happy to assist you. You may contact us directly at 1-866-70-SCION, Monday-Friday 5am-6pm PST and Saturdays 7am-4pm PST.

Thank you for your interest in Scion.

Jose Serrano
Scion Customer Experience

My email to scion
Greetings,

I wanted to take a moment to express my utter disappointment in the BeSpoke head unit in my FR-S. The fact that this has been available for over a year now and there is still NO app support for andoid phones is simply ridiculous.

This would be a great product IF there were a BeSpoke App for Android and allowed the use of androids navigation application. I don't use apple products so i could care less about iphone support, but from what i understand, it does not even work properly with iphone os 5 or 6. So unless your in the minority of the population who has a fully supported phone, BeSpoke is a waste of $850 dollars.

The only reason i have BeSpoke is because the dealer said he was not able to remove it and this was the only car available in my area withe color i wanted in a manual transmission. Thankfully, the reduced the price of the option to $200 after i told them how bad it was (which i knew from reading reviews on the internet). Even so, i still feel like i paid too much for the option.

It was a nice touch adding amplifier pre outs to the head unti, But, considering it does not function at all the way it should in the first place, mine is destined to be sold on ebay for $100.

Otherwise, i love my FR-S