Subaru Dealer Blacklist (Surprise markups and other shady dealings)

[ABQautoxer]

Originally Posted by Spartan65

I called Garcia, and they wanted me to kick them a 1k deposit over the phone, before I even drove down. They are like Sharks and blood, they smell a buyer, and with the economy in the Red they throw all common courtesy and customer service to the wind.
As far as I care I have a Subaru / Scion = Scibaru and I bought it from a dealer that didn't add anything on I didn't feel I wanted or needed.
By the way most of the tools selling these have no Idea the technology that's built into them, their just pushing tin.

Weird, I didn't have to do any of that nor have I ever heard of that. Scion here was the same, no issues though they were less than happy when I cancelled my order but I can understand that.

[worfworf]

Burlingame Subaru has

1 silver limited with diffuser and other options for 29k plus $10,000 Markup!!!
1 blue one in auto also with a bunch of options and 10k markup for a total of 39k!

Why would someone spend 40k on this car?

Also saw 2 Wrb getting delivered.

Have fun

[tylerhasaphone]

Originally Posted by worfworf

Burlingame Subaru has

1 silver limited with diffuser and other options for 29k plus $10,000 Markup!!!
1 blue one in auto also with a bunch of options and 10k markup for a total of 39k!

Why would someone spend 40k on this car?

Also saw 2 Wrb getting delivered.

Have fun

Thats beyond ridiculous

[Zaggeron]

Originally Posted by #3onthelist

Austin Subaru in Texas was great to deal with, besides the wait but that is the story with every dealership. Brent the GM was very helpful. I work in sales and he knew it, so there was no bullshit about the advantages of upgrades and things of that nature. I stress this, NO MARK UP at all. MSRP out the door. I took delivery on Wed. and I love it. The only thing I am going to go back in and get added is the tint job and add on the gold plus warranty. As I recall it is a one time payment of $1240 and it would cover me up to 7 yrs 70k and can be transfered if you sell the car. If you are not modifying the car I would suggest this for one simple fact. This is the first production of the car. It has not been tested on real roads long enough to find potential flaws that might come up 3-4 years down the road. Just a suggestion and something to consider.

I know this is a thread for shady dealers, but I wanted to say something positive about my dealer

I too had a good experience with Austin Subaru. Picked mine up Sat the 4th. Salesman hadn't dealt much with preorders so he didn't know you could go back in to the ordering system once the options became known to further specify the order. So I didn't get my homelink mirror. But actually I'm glad he didn't do it. Since the auto-dim and the compass are valueless to me, I would have spent $300 bucks on a garage door opener . So my car was a vanilla 6mt Limited. Got MSRP and 2 yr/24K courtesy service for free. They also had their porter drive my old car down to Carmax while I followed in my BRZ when they wouldn't match the Carmax offer on my trade-in. All in all a fairly pleasant experience -- though waiting around just to go through the warranty sales pitches was kind of a drag, but you gotta expect that.

[xjohnx]

Originally Posted by DP82

Well, to be honest Southern States in Raleigh, NC is the closest dealership to me, less than 3 miles away, but they simply refused to make pre-orders because marking it up was their ultimate intention so they refused to work with me. I then went to Johnson Subaru in Cary and placed my order. The management at Southern States simply sucks for BRZ potential customers! Even if I have to wait an extra day or even a week to have my car serviced elsewhere I'll do it... I fully detest that dealership and would love to see it lose the Subaru brand. Alas, it'll never happen... So I hope they lose out with receiving only 2-3 BRZs this year... Suckers!

heh, small world. I actually picked my BRZ up from Johnson Subaru in Cary just over 3 weeks after you made your post. No preorder. Apparently they had a white limited coming in that even they didn't know about until I saw it on their website as incoming. I called placed my deposit, and was called a few days later once it arrived. I worked with Godfrey there, he was great.

[#3onthelist]

Where you at? Around Austin or in Austin? I live south Austin but work off of Spicewood Springs and Mopac. I have not seen another yet. Quick question since I am guessing that you drive approximately around where I do. What gas mileage are you getting mpg? I am getting a little less than expected.

Originally Posted by Zaggeron

I know this is a thread for shady dealers, but I wanted to say something positive about my dealer

I too had a good experience with Austin Subaru. Picked mine up Sat the 4th. Salesman hadn't dealt much with preorders so he didn't know you could go back in to the ordering system once the options became known to further specify the order. So I didn't get my homelink mirror. But actually I'm glad he didn't do it. Since the auto-dim and the compass are valueless to me, I would have spent $300 bucks on a garage door opener . So my car was a vanilla 6mt Limited. Got MSRP and 2 yr/24K courtesy service for free. They also had their porter drive my old car down to Carmax while I followed in my BRZ when they wouldn't match the Carmax offer on my trade-in. All in all a fairly pleasant experience -- though waiting around just to go through the warranty sales pitches was kind of a drag, but you gotta expect that.

[Zaggeron]

Originally Posted by #3onthelist

Where you at? Around Austin or in Austin? I live south Austin but work off of Spicewood Springs and Mopac. I have not seen another yet. Quick question since I am guessing that you drive approximately around where I do. What gas mileage are you getting mpg? I am getting a little less than expected.

I live in South Austin and work right at that same intersection. I keep seeing what I think is a WRB limited turn left onto spicewood springs from Woodhollow dr. Is that you?

I'm still in break-in so I'm being pretty gentle right now, but I'm getting around 29-30 MPG on my commute -- around 9 highway/7 city miles -- 16 miles one way

Edit: Actually, that can't be you I see since I've been seeing it for a month and you just got your car a week ago.

[#3onthelist]

Originally Posted by Zaggeron

I live in South Austin and work right at that same intersection. I keep seeing what I think is a WRB limited turn left onto spicewood springs from Woodhollow dr. Is that you?

I'm still in break-in so I'm being pretty gentle right now, but I'm getting around 29-30 MPG on my commute -- around 9 highway/7 city miles -- 16 miles one way

Edit: Actually, that can't be you I see since I've been seeing it for a month and you just got your car a week ago.

I work Spicewood Springs right before Mesa. Usually coming off of mopac. Mine is the Dark Metallic Gray Limited in the area. I guess I am not babying it as much. I have been keeping it at low rpms but had to take a run down 2222. 65 down the whole way no brakes, no fish tailing, and minimal sensation of any body roll. I felt like I could of done it at 80 if there were not any other cars on the road. I guess my avg. mpgs are a little lower since I have a few days on the more curvy roads. They appear that they are steadily going back up. I have yet to see another BRZ but there is a red fr-s that I have seen a few times off of slaughter.

[Zaggeron]

heheh. 2222 to 360 south is my alt way home if Mopac looks jammed -- sometimes even when it isn't

[Chauntalei]

Originally Posted by worfworf

Burlingame Subaru has

1 silver limited with diffuser and other options for 29k plus $10,000 Markup!!!
1 blue one in auto also with a bunch of options and 10k markup for a total of 39k!

Why would someone spend 40k on this car?

Also saw 2 Wrb getting delivered.

Have fun

That sounds like Serramonte Subaru, they were asking 6k markup, non-negotiable before the car had even been delivered. Absolutely ridiculous.

[by-tor]

Originally Posted by Chauntalei

That sounds like Serramonte Subaru, they were asking 6k markup, non-negotiable before the car had even been delivered. Absolutely ridiculous.

Any Bay Area dealers NOT charging a markup?

[Chauntalei]

Originally Posted by by-tor

Any Bay Area dealers NOT charging a markup?

Capitol Subaru might not be, but everyone else is as far as I know.

Serramonte - 6k (at least)
Carlsen - 1k
Stevens Creek - ~3k
Putnam - 2-3k iirc

Those were the quoted markups when pre-orders were being taken in late April/early May. No idea if those are still accurate or not though.

[by-tor]

Originally Posted by Chauntalei

Capitol Subaru might not be, but everyone else is as far as I know.

Serramonte - 6k (at least)
Carlsen - 1k
Stevens Creek - ~3k
Putnam - 2-3k iirc

Those were the quoted markups when pre-orders were being taken in late April/early May. No idea if those are still accurate or not though.

Thanks! Oakland Subaru is also marking up. I guess I should just call around and ask. I am not buying one till the markups are gone. (I might have to wait a bit in the Bay Area.)

[renzO]

The San Mateo Putnam Subaru had like a 10k mark up last time I was there a few days ago.

[Chee-Hu]

Originally Posted by renzO

The San Mateo Putnam Subaru had like a 10k mark up last time I was there a few days ago.

Wow, just wow...

[dcamco]

For what it's worth...

Huffines Subaru in Denton wanted a $2k markup.

"This is a rare opportunity that you will most likely never see again." ...rrriiiiight.

[nyeguy1138]

Originally Posted by dcamco

For what it's worth...

Huffines Subaru in Denton wanted a $2k markup.

"This is a rare opportunity that you will most likely never see again." ...rrriiiiight.

Was that for the WRB 6MT Lim they just got in? I was debating making the drive down there tomorrow if it was still there...I guess I won't waste my time now.

[dcamco]

Yessir, that's the one.

[terrypm]

Paul Moak Subaru in Jackson MS has a white 6 speed premium on the showroom floor with a $2500.00 addendum for these 5 accessories:

1. carbon fiber key chain
2. windshield visor
3. chrome fuel cap
4. STI oil cap
5. STI battery hold down bracket

No way these 5 options are worth $500.00 apiece. They are just gouging the buyer.

[jkonquer]

Put ontario subaru in california as well. Just saw their ads through edmunds.com and the price is over 34k. No wonder they have two in stock

[Sirnice]

Fitzgerald Auto Mall, Gaithersburg MD

I went for a test drive there last week and was told to make it short. Right after I pull out of the dealers lot, I was told immediately to make a U-turn after 2 traffic lights down the street.
I feel very uncomfortable test driving the car, obviously that defeats the purpose of test drive since I didn't get to TEST the car. My top speed was under 40mph with that short 5 min drive. WTF!!! Ohh don't bother asking them to appraise for a trade in because they will LIE about the KBB value to LOW BALL the shit out of you. Never going back there and will warn friends, coworkers and relatives.


Originally Posted by Fitzgerald Auto Mall, Gaithersburg MD (Tbxgz)
Fitzgerald Auto Mall in Gaithersburg MD just slapped on $2000 mark up fee.
Originally, they pulled me in by telling me it would be MSRP pricing or below. On top of that the sales manager told me he would take my order first thing this morning... Then failed to mention today was his day off. A number of other posters around here have had really bad experiences with Fitzgerald as well. I highly recommend avoiding them if you are in the DMV area. Annapolis, Herb Gordon, and Beyer Subaru in Alexandria, are far better options with FAR better reputations.

Quote:
Originally Posted by OrbitalEllipses
Seconded. Have yet to have a "good" experience at Fitzgerald, sales or services or parts.

Quote:
Originally Posted by goldenfri
I agree, I didn't have a good experience with them either. I would go to Annapolis any day. They are awesome.

[Sirnice]

Seems like all the Subaru dealers are shady and greedy. Scion is easier to get but is the BRZ interior that much better? In the longer run these Subaru stealer will end up hurting from (lack of) sales and when these cars are available in numbers, they'll have to discount them below invoice.

Originally Posted by oldnumber7

fun fact Jack Fitzgerald will ask you to speed if you're his driver and he'll pay for all your tickets. I dont work for him but my friends do.

i dont suggest subaru dealerships at cherry hill, rockville, gaithersburg md. i ended up with the fr-s at 355 toyota because they didnt give me a run around.