Dead Pixels on Nav Unit

[Longhorn248]

Maybe this should be in the electronics section, but I figured this one was more active. Looks like I've got some "dead" pixels on my nav unit. For some reason they only do this when in the radio mode but not in the navigation or voice control mode. I'm taking the car in Saturday to have it looked at. I'm assuming I'm going to end up with a new unit.

[Kimsey47]

Hmm, they may just need to re-flash the firmware... Have you tried to do a reset on the device yourself??

[Subie]

Those appear to be stuck, not dead, pixels. Just an FYI because for some LCD-based products, the standard for stuck pixels is lower than that of dead pixels for replacement. However, in this case, if the defect persists through reboots, etc., you clearly qualify for a new radio.

[Longhorn248]

Originally Posted by Kimsey47

Hmm, they may just need to re-flash the firmware... Have you tried to do a reset on the device yourself??

Nah, I haven't messed with it. I need them to check out my third brake light too, so I figured I'd just let the techs deal with it.

[Kimsey47]

I don't have time to verify where it is on our systems, but on other cars I have owned with navi there was a pin sized reset button for a full system restart. Give that a try! Also, maybe this is the computer geek in me thinking too much, but do you have a custom start up screen by chance?

[Kimsey47]

Originally Posted by Longhorn248

Nah, I haven't messed with it. I need them to check out my third brake light too, so I figured I'd just let the techs deal with it.

We must have posted at about the same time! Cool, def post what they do for this! I'm interested!

[Longhorn248]

Originally Posted by Kimsey47

I don't have time to verify where it is on our systems, but on other cars I have owned with navi there was a pin sized reset button for a full system restart. Give that a try! Also, maybe this is the computer geek in me thinking too much, but do you have a custom start up screen by chance?

No custom start up screen. It was two or three days ago I started the car to head home from work and the little "rainbow" was there on the screen. I'll be sure to post an update after they have a look at it on Saturday. Hopefully they can fix my third brake light and I might mention the ridiculous rattle coming from the driver side window buttons. I doubt they'll do anything for that last one thought, at some point I'll just have to open the door panel and put some foam or dynamat in there.

[Kimsey47]

Originally Posted by Longhorn248

No custom start up screen. It was two or three days ago I started the car to head home from work and the little "rainbow" was there on the screen. I'll be sure to post an update after they have a look at it on Saturday. Hopefully they can fix my third brake light and I might mention the ridiculous rattle coming from the driver side window buttons. I doubt they'll do anything for that last one thought, at some point I'll just have to open the door panel and put some foam or dynamat in there.

Good luck with the rattles... My dealer is useless for the ones I took to them. What kills me is that I found one and fixed it myself just to have a new one start the next day in the area of the third brake light!

[Zaggeron]

You sure that's not MS Media player style visualizations

[Kimsey47]

Originally Posted by Zaggeron

You sure that's not MS Media player style visualizations

[noAE86]

Originally Posted by Zaggeron

You sure that's not MS Media player style visualizations

thanks alot, i snorted my coffee

[Longhorn248]

Originally Posted by Zaggeron

You sure that's not MS Media player style visualizations

Viral marketing for windows 8.

[Longhorn248]

Just an update to the thread.

Too the car in Saturday and they're ordering a new nav unit and a new third brake light for me. Hopefully should fix both of my problems. So unfortunately no easy fix to the stuck pixel problem.

[Zaggeron]

^^ Glad to hear it's being taken care of.

[trackmagic]

How hot was it in Austin that day? I wonder if these have issues with heat.

[Longhorn248]

I've seen temps around 106 up to 111 on the car thermometer when I leave work.

[Kimsey47]

Longhorn, sounds like I may be taking my car in soon for the headunit acting up... For some reason my car won't "talk" to me or "listen" to me anymore! I told her that she was the only one for me but still won't do anything!

Seriously though, after working great mine seems to finally be running into issues. Voice command just locks the system up for 5-10 minutes and eventually it will cancel out. At the same time the system has also started having a bluetooth seisure where it connects and drops, connects and drops with my phone...

[Longhorn248]

Update!

So I got a call last week from the dealership. They were told via Subaru that it wasn't a defect and that it was normal and it was probably due to me changing the color of the display* which I didn't believe, but I was scheduled to bring it back in in a couple days so I didn't argue. Fast forward to today and when I show up this morning the service department tells me Subaru sent them a new nav unit anyways and they were going to replace it which they did. Problem is gone now with the new unit and hopefully it doesn't pop back up. I was gearing up for a fight with the service department and with Subaru if they were going to try and tell me this was normal, but fortunately everything worked out!


*The color change option on the nav is laughable, you barely notice the difference so I don't know why they included this feature with the unit.