Tail Light Condensation

[RRnold]

Ouch!! Could this be the first official recall!?!

[luxmn]

Now the question becomes can I pay the difference and have the gt86 lights put in instead of the frs'? Wishful thinking?

[Moto-P]

You all will not believe this...

Just 48 hours after I send the Chief Engineer Tada, about the mild condensation issue.

He has stopped whatever he was doing in Abu Dahbi, called the plant to investigate and had them find the issue, corrected it on the production line, and reported back to me for all of you.

"The slight issue was in the assembly process, and has been corrected and recorded.
There is no issue with the lamp assembly housing itself, and if there are indications of this on some cars already delivered, please contact your Scion dealers/Subaru dealer for a simple remedy."
<--my translation, not exact Japanese words verbatim.

I'm still awaiting his reply if this was something we can fix ourselves...as he never mentioned exactly what it was.
I'm sort of suspecting loose harness gasket or nut on the lamp housing?
He'll get back to me, or through a Toyota bulletin with something official, I suppose. Stay tuned.

Talk about QUICKLY getting things done!! Way to go Toyota!

[Turbowned]

This is Toyota/Subaru's punishment for trying to give us Euro-style tail lights

[Moto-P]

Originally Posted by Turbowned

This is Toyota/Subaru's punishment for trying to give us Euro-style tail lights

Aw man... LOL! You had to say that??

[Hanakuso]

This is unacceptable. I demand a full swap to the 86 taillights and the HID 86 headlights for the unbelievable stress/trauma this has put my FR-S though, not to mention myself as well. :P

I'm glad they're on it already. It's a first model year so I'm expecting a few bugs and glitches here and there

[ESBjiujitsu]

it really is amazing we have such a connection to people in power at toyota through this forum!!!! it makes the future of this car extremely bright!

[rbrtndrws]

Originally Posted by Moto-P

You all will not believe this...

Just 48 hours after I send the Chief Engineer Tada, about the mild condensation issue.

He has stopped whatever he was doing in Abu Dahbi, called the plant to investigate and had them find the issue, corrected it on the production line, and reported back to me for all of you.

"The slight issue was in the assembly process, and has been corrected and recorded.
There is no issue with the lamp assembly housing itself, and if there are indications of this on some cars already delivered, please contact your Scion dealers/Subaru dealer for a simple remedy."
<--my translation, not exact Japanese words verbatim.

I'm still awaiting his reply if this was something we can fix ourselves...as he never mentioned exactly what it was.
I'm sort of suspecting loose harness gasket or nut on the lamp housing?
He'll get back to me, or through a Toyota bulletin with something official, I suppose. Stay tuned.

Talk about QUICKLY getting things done!! Way to go Toyota!

I <3 Toyota

[Staticfrost]

Originally Posted by Moto-P

You all will not believe this...

Just 48 hours after I send the Chief Engineer Tada, about the mild condensation issue.

He has stopped whatever he was doing in Abu Dahbi, called the plant to investigate and had them find the issue, corrected it on the production line, and reported back to me for all of you.

"The slight issue was in the assembly process, and has been corrected and recorded.
There is no issue with the lamp assembly housing itself, and if there are indications of this on some cars already delivered, please contact your Scion dealers/Subaru dealer for a simple remedy."
<--my translation, not exact Japanese words verbatim.

I'm still awaiting his reply if this was something we can fix ourselves...as he never mentioned exactly what it was.
I'm sort of suspecting loose harness gasket or nut on the lamp housing?
He'll get back to me, or through a Toyota bulletin with something official, I suppose. Stay tuned.

Talk about QUICKLY getting things done!! Way to go Toyota!

Awesome news!! I wish I had the dudes direct email address

[luxmn]

Originally Posted by Moto-P

You all will not believe this...

Just 48 hours after I send the Chief Engineer Tada, about the mild condensation issue.

He has stopped whatever he was doing in Abu Dahbi, called the plant to investigate and had them find the issue, corrected it on the production line, and reported back to me for all of you.

"The slight issue was in the assembly process, and has been corrected and recorded.
There is no issue with the lamp assembly housing itself, and if there are indications of this on some cars already delivered, please contact your Scion dealers/Subaru dealer for a simple remedy."
<--my translation, not exact Japanese words verbatim.

I'm still awaiting his reply if this was something we can fix ourselves...as he never mentioned exactly what it was.
I'm sort of suspecting loose harness gasket or nut on the lamp housing?
He'll get back to me, or through a Toyota bulletin with something official, I suppose. Stay tuned.

Talk about QUICKLY getting things done!! Way to go Toyota!

[Nardi330]

it's great to have direct contact with someone with authority.

relying on the dealership network will probably take 48 months instead of 48 hours.

Thanks Moto san and well done to the team at Toyota/Subaru.

my car is not built yet so i guess this wont effect me.

[Zgrinch]

Should we expect to see this same issue on the BRZ?

[Nardi330]

Originally Posted by Zgrinch

Should we expect to see this same issue on the BRZ?

The tail lights are the same so unless built after the fix then BRZ will likely have the same issue.

[Zgrinch]

That's what I was thinking. Thanks

[Guff]

Wow! You go Moto-San! Keeping us connected with the big-wigs!

[LivingLegend]

Originally Posted by MattR

My RX-8 had the exact same issue on the tail lights. Definitely get it in there for replacement as the condensation can wreak havoc on the reflective materials.

Those of us out of warranty had to take to drilling vents in the bottom to get it to go away.

Yeah a buddy of mine drove around like that in his RX8 for a bit. We always joked around about having a fish tank in the back of his car cuz there was actually water that collected in his taillights. lol

[bestwheelbase]

Great to see such a quick response. Wow!

[Moto-P]

Ok guys, problem solved at the assembly line, according to CE. And here's what to do if you have mild condensation.

There seems to have been some tail-lamp assembly not fully seated in the body bezel and screwed into place, causing tiny crack in the housing back side on rare cases.

To inspect, just loosen the tail-lamp housing nuts, and see if there are any cracks. If not just screw it back in, and your car should be perfectly fine.

In the meantime, it will not affect the performance of the tail lamps in any way, and if the problem develops in rare cases afterwards, it is under warranty. This should not be a common issue they say, and is covered under normal warranty.

Again, you MUST love Toyota for getting right up and quick to fix any issues.

[tintumz22]

Originally Posted by Moto-P

Ok guys, problem solved at the assembly line, according to CE. And here's what to do if you have mild condensation.

There seems to have been some tail-lamp assembly not fully seated in the body bezel and screwed into place, causing tiny crack in the housing back side on rare cases.

To inspect, just loosen the tail-lamp housing nuts, and see if there are any cracks. If not just screw it back in, and your car should be perfectly fine.

In the meantime, it will not affect the performance of the tail lamps in any way, and if the problem develops in rare cases afterwards, it is under warranty. This should not be a common issue they say, and is covered under normal warranty.

Again, you MUST love Toyota for getting right up and quick to fix any issues.

But it is all because of you man! Gettin in touch with sir Tada made the next batch of cars not to have this issue..

[bestwheelbase]

That's great, @Moto-P. Thanks for relaying the information.

It is really incredible to think of all the tolerances and fitments that go in to making this type of vehicle. Even more incredible is how this feedback made it to the production line and now back to consumers with a solution.

Future owners may never know this happened but it speaks to the commitment Team 86 has for keeping us informed and capable of caring for our vehicles.

Good stuff.

[Moto-P]

Originally Posted by bestwheelbase

That's great, @Moto-P. Thanks for relaying the information.

It is really incredible to think of all the tolerances and fitments that go in to making this type of vehicle. Even more incredible is how this feedback made it to the production line and now back to consumers with a solution.

Future owners may never know this happened but it speaks to the commitment Team 86 has for keeping us informed and capable of caring for our vehicles.

Good stuff.

It sure is remarkable. Power of internet, forums, communities and the harnessing of the information and improving cars yet another way. Toyota (and Subaru) is on the right track.

[Dark]

Originally Posted by Moto-P

You all will not believe this...

Just 48 hours after I send the Chief Engineer Tada, about the mild condensation issue.

He has stopped whatever he was doing in Abu Dahbi, called the plant to investigate and had them find the issue, corrected it on the production line, and reported back to me for all of you.

"The slight issue was in the assembly process, and has been corrected and recorded.
There is no issue with the lamp assembly housing itself, and if there are indications of this on some cars already delivered, please contact your Scion dealers/Subaru dealer for a simple remedy."
<--my translation, not exact Japanese words verbatim.

I'm still awaiting his reply if this was something we can fix ourselves...as he never mentioned exactly what it was.
I'm sort of suspecting loose harness gasket or nut on the lamp housing?
He'll get back to me, or through a Toyota bulletin with something official, I suppose. Stay tuned.

Talk about QUICKLY getting things done!! Way to go Toyota!

Eh... What he was doing in Abu Dahbi? Testing the new Supra?