Dealer sold my FR-S

[Assassin_Kensei]

Hi my name is Dan Shimandle, I am one of the winners of the ************. I placed a down payment of $500 for the car, to reserve the car, as mentioned in the contest rules.

I was negotiating the price of the car with the sales person and they told me that they would contact me with my monthly payments. I received a call on my Voice mail to call them because they had the information from me. I called back the next day and there was no answer, so I tried again the next day and still no answer. A few days later on my Day off, I went up to the dealership and found out the sales person I was speaking with was on a trip learning about the scion before it's release, they said that they would call me when they were back in the office.

Today I received a call from Joe (the salesman) who informed me that they sold the FR-S to another customer because, I took too long, and that I was being unreasonable in the pricing. I never even found out the pricing of the car, they never gave me that information.

I put $500 down to reserve this car, I signed a contract with Toyota of Melbourne and they sold my car. I have contacted Scion's headquarters and the manager of the dealership and they are investigating the situation.

[Zgrinch]

Melbourne, FL?

[Rampage]

UH-OH

http://www.ft86club.com/forums/showthread.php?t=6532

[Zgrinch]

Originally Posted by Rampage

UH-OH

http://www.ft86club.com/forums/showthread.php?t=6532

You beat me to it...UH-OH

http://www.ft86club.com/forums/showthread.php?t=6459

http://www.ft86club.com/forums/showthread.php?t=6531

[Jay Grey]

Originally Posted by Rampage

UH-OHhttp://www.ft86club.com/forums/showthread.php?t=6532

LMFAO!!! One angry guy & one happy guy... Looks like someone is in trouble.

[terrypm]

I do not understand. Scion has pure pricing so there should not be any negotiating? Also Toyota Financial has a non negotiable finance rate.
I was told the First86 cars needed to be sold by close of business today.

I hope Scion headquarters can help you get another car.

[Assassin_Kensei]

Originally Posted by Zgrinch

Melbourne, FL?

Yes.

[Spaceywilly]

Dealers suck. I hope Toyota rips these guys a new ahole

[Guff]

Well, this is weird.

[Zgrinch]

To be real candid, it sounds like the salesman saw $$$$ and basically threw all the rules out the window. My guess is they will make it right. They do not want a blemish on the First86 program.

[quik1987]

Throw a big fit, make lots of noise

[neutron256]

Assassin_Kensi, what were they asking? We're you trying to get under MSRP, or were they trying to get over MSRP?

Edit: If you were trying to negotiate for under MSRP I have no sympathy.

[TheRipler]

Originally Posted by terrypm

I do not understand. Scion has pure pricing so there should not be any negotiating? Also Toyota Financial has a non negotiable finance rate.
I was told the First86 cars needed to be sold by close of business today.

I hope Scion headquarters can help you get another car.

Do Scion dealers have an option for "dealer add-ons", or playing with processing fees?

[Snoopyalien24]

Originally Posted by Zgrinch

To be real candid, it sounds like the salesman saw $$$$ and basically threw all the rules out the window. My guess is they will make it right. They do not want a blemish on the First86 program.

...."something something loop hole/flaw in the contract"

[LostTHEbeat]

Originally Posted by TheRipler

Do Scion dealers have an option for "dealer add-ons", or playing with processing fees?

Sure on add-ons, but certainly frowned against this by Scion for First86 cars. Processing fees can be whatever they want it to be in FL, but I think it must be the same amount on every car sold.

[huma]

If this guy was trying to "negotiate" a price lower than MSRP, I don't blame the dealership for selling to someone who is willing to pay MSRP. Why should the dealership have to put up with a customer playing games with them? He was trying to toy with them to get a better price and now the car is gone. If he came in and paid MSRP, he would own the vehicle now.

[Double4Free]

From my impression of OPs post I think he was negotiating his monthly payments, not the actual price of the car. Monthly payments can be negotiated as long as your going to end up paying the full MSRP of the car. Nowhere in pure pricing it says they cant be.

[Big T]

So basically we can assume he was offered a high interest rate with super high payments and the dealership wasn't wanting to deal with it so they just avoided him and made the easy sale to someone else.

[lilson09]

I was one of the first 86. On 20th of April I went to the dealer and told them that I am not going to buy the car and asked my deposit back. (I still like the car, but after checking the back seat in NY Autoshow I couldn't convince my wife (and myself) that this was the right car for us. (By the way I didn't go to to the LA trip since I was not sure at that time whether I was going to buy the car.)) After waiting for 15 minutes I was told that their accounting department was closed for the day (although they were still trying to make sales). I stopped by again on 23rd of April and they told me that the sales person who accepted my deposit was not there. I stopped by third time on 24 rd of April (Tuesday) and after waiting for another 10-15 minutes the sales person told me that my check can only be mailed to my address and I would receive it at most in a week. I never received the check in the mail. I sent an email to Scion on 1st of May, and got a reply on 3rd of May indicating that I will receive a call from the dealer in two business day. I called Scion again on 5th of May and told them I haven't received a call yet. They told me to wait till end of 7th of May. Dealer didn't call me and I called Scion again on 8th of May and they told me that they will sent another email to the dealer and the dealer will contact me in a day. Then I got frustrated and asked them to call the dealer and hold me on the line. Finally, the dealer contacted me and told me that I can pick up the check. So it took me 18 days ( 4 dealer visits, 1 email, 2 calls to the Scion) to get my deposit back. If I had known that It would be such a hassle to get my money back I would have never signed up in the first place. This is it no Scion for me . Don't get me wrong FRS looks great and I am sure that it handles great, but I can never trust Scion again.

[Lonewolf]

Originally Posted by lilson09

I was one of the first 86. On 20th of April I went to the dealer and told them that I am not going to buy the car and asked my deposit back. (I still like the car, but after checking the back seat in NY Autoshow I couldn't convince my wife (and myself) that this was the right car for us. (By the way I didn't go to to the LA trip since I was not sure at that time whether I was going to buy the car.)) After waiting for 15 minutes I was told that their accounting department was closed for the day (although they were still trying to make sales). I stopped by again on 23rd of April and they told me that the sales person who accepted my deposit was not there. I stopped by third time on 24 rd of April (Tuesday) and after waiting for another 10-15 minutes the sales person told me that my check can only be mailed to my address and I would receive it at most in a week. I never received the check in the mail. I sent an email to Scion on 1st of May, and got a reply on 3rd of May indicating that I will receive a call from the dealer in two business day. I called Scion again on 5th of May and told them I haven't received a call yet. They told me to wait till end of 7th of May. Dealer didn't call me and I called Scion again on 8th of May and they told me that they will sent another email to the dealer and the dealer will contact me in a day. Then I got frustrated and asked them to call the dealer and hold me on the line. Finally, the dealer contacted me and told me that I can pick up the check. So it took me 18 days ( 4 dealer visits, 1 email, 2 calls to the Scion) to get my deposit back. If I had known that It would be such a hassle to get my money back I would have never signed up in the first place. This is it no Scion for me . Don't get me wrong FRS looks great and I am sure that it handles great, but I can never trust Scion again.

The dealership was in possession of your deposit the whole time, and they controlled when it was returned to you, not Scion. Scion can only ask them to do things, but since dealerships are independently operated they take care of the day-to-day actions.

[ayau]

[Draco-REX]

Originally Posted by Big T

So basically we can assume he was offered a high interest rate with super high payments and the dealership wasn't wanting to deal with it so they just avoided him and made the easy sale to someone else.

I'm sure a good lawyer could argue that the First86 program constitutes a contract between Toyota and the OP. And since the OP did not refuse the car, Toyota would be in breach of contract. Even if the dealership is a separate entity, Toyota needs to ensure that its end of the contract is fulfilled and the OP gets a fair chance to purchase his car. Having a deposit with the dealership and not having asked for it back, indicates a willingness to purchase the car as per the contract.

As I see it, Toyota needs to find another FR-S that qualifies for the contract and have it delivered to the dealership for the OP to purchase. It's up to Toyota to deal with the dealership accordingly.

Considering that another delivery issue was met with a Toyota Rep arriving to personally oversee the handoff to the customer from start to finish tells me that Toyota is serious about the First86 program. So hopefully Toyota comes to a satisfactory solution for the OP.