Capitol Subaru service - Page 2 - Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community

SLEEPER WRX · 05-20-2014, 12:11 AM

Nope - this is for the BRZ

Jolaessss · 05-20-2014, 12:30 AM

I'm very sorry to hear what happened!

My girlfriend said to apply some clear nail polish around the holes to prevent it from getting bigger

BRZChix · 05-20-2014, 02:35 PM

Quote:

Originally Posted by Jolaessss

I'm very sorry to hear what happened!

My girlfriend said to apply some clear nail polish around the holes to prevent it from getting bigger

@MObrz5 sorry about the seat, but aftermarket sounds pretty awesome

@Jolaessss

she's right cos those little holes become giant in no time... miss u guys a ton... where have u and kim been these day? caravan for June 8th still?

AFRichZC6 · 05-20-2014, 04:35 PM

Capitol Subaru handled my car pretty poorly as well. Washed it after telling them not to and swirled up the paint that was just detailed two days prior. Went to pick the car the next week because my airbag light was on, and the light was still on. Waited another 20-30 minutes for a tech to plug in a connector that he forgot about. That place is joke.

spitz · 05-20-2014, 05:10 PM

The Capitol Expressway Subaru Dealership is full of rude and egotistic pricks. I've dealt with them in the past and they can't drop their 'man-cards' for a minute to listen to what the customer has to say. Yes, dealerships have to deal with many annoying customers, many who know nothing about their cars. But honestly, if you can't deal with it and provide at minimum, patience and friendly customer service, then get a different job. I'm sorry you hate your job.

Did they give you a report of what was checked on the car before you left the car at the dealership?

skyloran · 05-20-2014, 06:06 PM

that is not cool...I will file a complain to report this story, horrible service.

AVodka14 · 05-20-2014, 06:12 PM

First of all. Always get multiple pictures of interior and exterior with date and time stamps. Preferably day of service. Looks like you had a dumb fuck smoking a cig and dropped it on the seat. Next time they will be responsible because you will have proof. We need to have interior and exterior hidden cameras to catch these nimrods on tape.

File a complaint with BBB, Subaru, and California consumer services.

ndsleep612 · 05-23-2014, 12:13 AM

Quote:

Originally Posted by AVodka14

File a complaint with BBB, Subaru, and California consumer services.

BBB is useless because businesses "PAY" to join the BBB organization. The most you can do is make a HUGE stink with Suburu USA and see what happens.

AVodka14 · 05-23-2014, 12:17 AM

Quote:

Originally Posted by ndsleep612

BBB is useless because businesses "PAY" to join the BBB organization. The most you can do is make a HUGE stink with Suburu USA and see what happens.

Although they pay to be part of the BBB. The BBB does take action against companies that do not hold up of the industry standard. The company benefits not from a representation by the BBB. As they do as you said, pay to be represented.

05-20-2014, 12:30 AM	#16
Jolaessss Senior Member Join Date: May 2013 Drives: SWP FR-S Location: San Jose, CA Posts: 620 Thanks: 346 Thanked 172 Times in 114 Posts Mentioned: 24 Post(s) Tagged: 0 Thread(s)	I'm very sorry to hear what happened! My girlfriend said to apply some clear nail polish around the holes to prevent it from getting bigger __________________

05-20-2014, 05:10 PM	#19
spitz Senior Member Join Date: Sep 2012 Drives: '13 SWP BRZ-L Location: SF Bay Area, CA Posts: 252 Thanks: 70 Thanked 106 Times in 68 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	The Capitol Expressway Subaru Dealership is full of rude and egotistic pricks. I've dealt with them in the past and they can't drop their 'man-cards' for a minute to listen to what the customer has to say. Yes, dealerships have to deal with many annoying customers, many who know nothing about their cars. But honestly, if you can't deal with it and provide at minimum, patience and friendly customer service, then get a different job. I'm sorry you hate your job. Did they give you a report of what was checked on the car before you left the car at the dealership? __________________

05-20-2014, 06:06 PM	#20
skyloran Honeydew old ID Join Date: May 2014 Drives: GT86 Location: California Posts: 222 Thanks: 7 Thanked 43 Times in 33 Posts Mentioned: 2 Post(s) Tagged: 0 Thread(s)	that is not cool...I will file a complain to report this story, horrible service. __________________ Used to owned M3 and Lotus, but love my GT86 the most.

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05-20-2014, 12:11 AM	#15
SLEEPER WRX Senior Member Join Date: Aug 2012 Drives: 2013 BRZ Location: San Jose Posts: 193 Thanks: 2 Thanked 134 Times in 72 Posts Mentioned: 7 Post(s) Tagged: 0 Thread(s)	Nope - this is for the BRZ

05-20-2014, 04:35 PM	#18
AFRichZC6 Senior Member Join Date: Jan 2014 Drives: BRZ Location: Bay Area, CA Posts: 197 Thanks: 104 Thanked 123 Times in 70 Posts Mentioned: 5 Post(s) Tagged: 0 Thread(s)	Capitol Subaru handled my car pretty poorly as well. Washed it after telling them not to and swirled up the paint that was just detailed two days prior. Went to pick the car the next week because my airbag light was on, and the light was still on. Waited another 20-30 minutes for a tech to plug in a connector that he forgot about. That place is joke.

05-20-2014, 06:12 PM	#21
AVodka14 Senior Member Join Date: Aug 2012 Drives: 2013 Raven FRS MT Location: KY Posts: 857 Thanks: 351 Thanked 302 Times in 185 Posts Mentioned: 4 Post(s) Tagged: 0 Thread(s)	First of all. Always get multiple pictures of interior and exterior with date and time stamps. Preferably day of service. Looks like you had a dumb fuck smoking a cig and dropped it on the seat. Next time they will be responsible because you will have proof. We need to have interior and exterior hidden cameras to catch these nimrods on tape. File a complaint with BBB, Subaru, and California consumer services.

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