So after waiting an entire month for KW/ST to respond, I decided to order a brand new strut. They took three days to get it out of the factory and I requested expedited shipping. It gets better. They shipped it as ground. I don’t know if it was just my agent who was incompetent but I had to babysit him. The guy would not call you back for the life of him.
Very very unhappy with their support.
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