Quote:
Originally Posted by HlfpriceWngs
I'll chime in with my experience.
Back in 2016 I ordered an exhaust for my 86. Ft86 called me up 2 days later to confirm the order was being shipped and thanked me for my business.
In 2017 I ordered rotors, pads, lines, and fluid. Came in 2 weeks with no problems.
At the beginning of April I ordered wheels off the website. The website mentions 10-15 days delay for shipment which wasn't an issue. A month and half later I hear nothing about my purchase. I contacted them about the delay and received a once sentence reply. "Wheels are on backorder from our supplier. "
I'd appreciate knowing this ahead of time rather then be out $1600, and waiting. I would have gone elsewhere if it wasn't for the previous good service. They need to keep customers informed.
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Agreed, older orders always went smoothly. Lately it’s been bad for me personally as well.
Not informing their customers about what’s going on, and when we reach out to them we get rude responses. Don’t shop here for customer service anymore.
Like above, I’d rather pay the extra duties and order elsewhere.
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