Quote:
Originally Posted by Cheeseballs
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Phillip made a completely incorrect statement, and I apologize for his mistake.
We are indeed shipping replacements under RMA, as we always have been. We are simply making efforts to verify there is indeed a problem before making shipments.
We've had some customers get a 2nd or 3rd replacement, and have it "not work," only to finally learn that their original DRLs were never powered on. As such, we're trying to ensure that full diagnosis is made, so we can actually resolve any issues rather than ship replacements and still have the same problem.
It's clear that you may indeed have a defective module. Please PM your email or original order number so we can send a replacement your way immediately.
Thank you,
Paul