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Old 07-23-2019, 08:34 PM   #136
TachyonBomb
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Join Date: May 2017
Drives: 06 Evo GSR SE, 17 Series Yellow BRZ
Location: San Jose, CA
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Quote:
Originally Posted by WORKS View Post
While we hoped to avoid having to comment on this thread, after receiving negative feedback on various platforms from a few fellow 86 enthusiasts who took everything stated in this thread at face value, we’d like to share our side of this unfortunate situation.

After 8 months of R&D, (which began when the turbo kit deposit was placed in November). - we simply charged Steven to 1. install a complete Stage II turbocharger kit with extra parts and 2. uninstall the entire kit and put everything back to stock (27 total hours of labor) totally at his own request. He had unexpectedly lost his job and said he needed to sell the car. We felt bad for him and only charged $2K to cover our costs and decided NOT to charge him anything for the $4K pile of installed (used) turbo parts we were stuck with.

At the time Steven had ordered us to remove the kit, it was already COMPLETED and ready to be calibrated. The car was in our dyno queue scheduled to be tuned and delivered the following week.

Throughout the development, we did our best to help Steven in any way we could. We generously offered him a long-term, interest free loan/payment plan after hearing of his hardship, loaned him our modified FR-S indefinitely, and even helped him try to find a new job.

During this time, Steven allowed others to drive our FR-S without authorization. He even used it as a teaching platform for his girlfriend to learn how to drive stick (and posted on YouTube) – potentially compromising the brand new performance clutch.

He dropped off our FR-S, picked up his car in good spirits, and even hung-out talking cars. A few months later we were sucker punched when blindsided with a lawsuit in consumer-friendly CA for $10,800 (the max allowable in small claims is $10k). $8k more than he had originally paid. Once the judgment was made, we promptly made payment arrangements with the court (nearly a month ago on June 28th). Steven has not acknowledged this fact.

We still feel justified that anyone should be responsible for any work that they specifically request, with or without personal hardship.
It's in every enthusiast's best interest to fairly support local performance shops and product manufacturers to keep the passion alive. Nobody is getting rich in this industry as it's purely a labor of love for cars and our fellow enthusiasts.



To summarize:

- Steven never received a kit ONLY because he requested we uninstall it (after he lost his job and stated he needed to sell his car) one week before delivery.

- He then blindly took us to court in which he demanded $8k more than the amount paid.

- When the consumer friendly judgement was made, we promptly filed for formal payment arrangements with the court (nearly a month ago) - Which has yet to be acknowledged.


We hope all of you who have followed and contributed to this thread consider both sides before making any final judgements.

All the best,

- WORKS Team



In response to the last few comments, Steven did in fact post libel and racist content on his Instagram profile in hopes to defame WORKS. Our cease and desist letter mentioned earlier in this thread is still active and has yet to be adhered to.

We appreciate your concerns and If you have any specific questions, feel free to contact us directly.

Did you make your first payment of $450 on July 20th?

__________________
On 8/20/19 Works Motorsport have sent me their first payment of $450. Only 5 more payments to go.

Follow what happened here: http://www.ft86club.com/forums/showt...96#post3213496
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