Quote:
Originally Posted by FRSBRZGT86FAN
http://www.ft86club.com/forums/showthread.php?t=131303
@ Krewcial5050
@ DeliciousTuning
You already proved in a past post that you're "new to cars" and you've also only been involved in this community for around 3 months so I'll try to be nice as possible. You also need to understand how the world works because you sound kind of clueless and young with this as well. I've also pinged delicious to this thread so they can possibly explain the QC process and how marks got past them. I have an OFT, but even I know delicious is well known and hasn't had any huge screw ups in the past, maybe back when the forums started but they seemed to get their shit together.
1) It's one thing if a company legitimately stole your money and didn't respond for weeks. However in under a month they have fixed their mistakes, and you have a product again. Niche products like this aren't like amazon or other companies that have the infrastructure to just next day air when they have an issue or keep up with heavy demand like the 2 day shipping deal. They probably had already shipped it out before they had a chance to upgrade it.Also with the original order they made have been super swamped with orders and unable to process your order in time hence a wait.
2) You continually say the parts are used without actually knowing how the manufacturing process works, for radius corners and holes drilled via CNC machines you tend to get burrs or rough edges as the tooling starts to wear. Those blemishes are definitely a belt sander or some abrasive used by someone in the cnc shop or building removing the burrs. It doesn't look pretty but you can't blame them for it getting through, as one in several 100 shipped is kind of acceptable. Also you have 0 basis to keep saying the parts are used with as minimal proof as you keep saying.
3) The box issue is present with TONS of auto parts companies, my box from nameless was the only one that had a company logo on it. The uel, OFT, Diode dynamics stuff just had a sticker slapped to it. Also for shipping time you gotta count the process/handling time and make sure you don't include any weekends as those aren't business days. Once again they aren't amazon so they aren't churning stuff out 24/7 and fulfilling stuff.
I'm not defending them, nor have I ever used there products. But you really aren't helping your case here and have yet to get the full story from delicious.
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You dumb asf to write all of this just to prove me what?
First of all. I work on logistic for a medical company. So dont try to lecture me on how shipping works. I myself know the importace of any packages being on time. It is frustrating to most of the customers when the package is delayed. As far as order works... you dont need to be amazon giants to process your order on time, specially when you've been communicating with your customer thru email and told your customer it will be ship the following day which didnt happened. After all this bullshit that happened. I was able to talked to Nazar(Zach's replacement) he send the replacement via 2nd day and manage to give me the wrong hose even though it told him on the phone that i ordered Mk1+, he even asked for the order number. He said hes going to ship the "MK1+" today i asked him. Is it going to ship out via NDA SaT Del. He sounds like he dont know what to say and have no clue on how shipping works. So i walk him through. I told him that as long as he created the label via UPS/FeDEx Next Day Air sat del and drop it off before 6p.m it will be delivered on time.
Let me know if you have somethin to say?