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Folks, let me leave some of the facts surrounding this issue and let everyone form their own opinion.
December 2015; sent an email to them, more of a feeler asking for their thoughts on the Edelbrock kit for the FRS, they replied promptly saying they would look into it
January 2016; no word back yet…not an issue, still too cold to drive the car
February; I reach out and ask for an update, few days go by and I was assured that someone would get back me. They eventually do. Jorel steps in and offers to help.
March; we email back and forth a few times, early in the month and decide that Vortech is the best route for me. So I ask for an estimate with some other small exhaust parts.
April; it has been a month, no contact. Several emails sent, and I get nothing back. I call and speak with Meryl, she is extremely helpful, once I explain to her that Jorel hasn’t responded to emails in about a month now. She offers to help, and I call her the next day to order the Vortech kit. I am re-assured that I will be kept up to date on the status of the order and she hopes it will arrive by the beginning of May. We speak April 15th and place the order for the kit. Then, as Andrew said above…I emailed him last at the end of April. Zero contact just asking for an update on the order. I call the first few weeks of May…nothing. Finally got Andrew in the office last week, he directs my call to Jorel, who promises an update the next day, from Vortech. Jorel, then doesn’t call me again, until a few hours after this thread is created. Unfortunately, it took creating this thread to get in touch with them.
All while this was going on, their Facebook is updated nearly every day, multiple times on most days.
I have since called again (no answer) and then later on asking for a refund for the kit.
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