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You could probably return a battery if you were careful with it and didnt scratch it all up.
I, personally, wouldnt give one shit if they didnt want me swapping it in their lot. I would hope they would watch too. If that turns out to be your issue i would also want to raise hell and get my free warrantied battery from them and extra on top.
You don't have a friend or family member that could go with you? Maybe someone who isn't so fragile.
Personally.... i still think this is a simple fix they want to charge you a lot of money on and take advantage of you. They sense blood in the water and you are letting them take advantage of you.
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