Quote:
Originally Posted by ft86me
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I've PM'd him and I think he's aware of the situation, he's mostly involved in their social media and marketing so there's not much he can do himself. But I was asked to talk to a tech and that's where it went south for me. I explained what I found and what had happened, and the techs replys were very defensive and seemed to act as if it was my fault. I was asked to send my parts back to Vortech to be looked at to determine what would be done after that. But come to find out another member here that had the same failure as me contacted Vortech and with no questions asked already has another belt and pulley on the way to him. I feel like I've been given the run around and it could have been handled better for me.