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A different way of saying it is: Toyota dealers are franchises and each has a degree of discretion they can use in the operation of their business.
Just because Toyota says or does A or B, doesn't mean a franchises will follow A or B. However, among a group of 10 franchises, 9 franchises might all do A or B, making it appear that Toyota franchises all operate in the same way, but that isn't true.
Alternatively, Toyota might not say anything, but franchises take action on their own, making it seem as though this is a directive or policy of Toyota, when it isn't.
I have no idea if Toyota formally endorses reservations, deposits, or other forms of "pre-sales."
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