|
UPS has been shit since the beginning at least here in Canada. They have improved over the years but still some way from being a great courier service like FedEx.
Sometimes UPS drivers don't even ring the bell, just stick a notice on your door and leave. One time I caught them not showing up and just marked my package as no answer. I called and complained right away, then 30 mins later my package arrived. The driver told me the original driver just shoved the package to him at the UPS Store, probably afraid that I would kick his sorry ass.
For the longest time they didn't offer readily available local pickups in Toronto, only by appointment. Their only depot is at the other end of the city from me.
|